- As a Lead Business Analyst, you’ll play a key role in delivering agentic AI projects for our clients
- You’ll work closely with clients to understand their challenges, identify opportunities for AI and shape solutions that deliver real business value
- You’ll be a consulting face of the project, building trusted relationships while working closely with technical and delivery teams to turn ideas into working solutions
- You’ll also mentor and support other BAs, helping to build our capability in delivering AI-led transformation
- Client Advisory: Build trusted relationships with clients, understanding their challenges and identifying opportunities to apply AI and agentic solutions effectively
- Discovery & Analysis: Lead discovery sessions to understand business needs, define AI use cases, and identify opportunities for automation and transformation
- AI Solution Shaping: Translate business problems into clear requirements, user stories, processes, and practical agentic AI solutions
- Solution Delivery: Work closely with technical and delivery teams to shape, refine, and deliver AI-enabled solutions that meet client needs
- Stakeholder Engagement: Facilitate workshops, manage stakeholders, and help clients make informed decisions throughout the delivery lifecycle
- Change & Adoption: Support clients in understanding the impact of AI solutions and help ensure successful adoption and transition into BAU
- Team Leadership: Mentor and support BAs and other colleagues, sharing knowledge and helping build capability across our AI consulting practice
We’re seeking a confident, capable, and collaborative Lead Business Analyst who is comfortable working directly with clients and operating in fast-moving AI environmentsYou’ll be a strong consultant and communicator who can understand complex business problems, identify opportunities, and work with technical teams to shape practical solutionsYou’ll also be comfortable working with ambiguity and helping clients navigate the opportunities and challenges of emerging AI technologiesExperience working closely with technical and delivery teamsExperience facilitating discovery and identifying business opportunitiesComfortable working with ambiguity and rapidly changing requirementsExperience with process mapping, user journeys, requirements, and user storiesExperience working in client-facing consulting or transformation environmentsEligibility for Security ClearanceExperience supporting change, adoption, and transformationAbility to translate complex business problems into clear requirements and outcomesStrong stakeholder engagement and relationship-building skillsStrong workshop facilitation and communication skillsProven experience coaching and mentoring other team membersSignificant experience in Business Analysis, Solutions Consulting or technology deliveryUnderstanding of AI, automation, or emerging technologies and their application to business problemsConsultancy experience and/or experience working directly with clientsExperience on infrastructure, technology, data or transformation projectsExperience in legal, defence, government, public sector or other regulated environmentsUnderstanding of AI agent design, prompt engineering and evaluation techniquesProject experience with Microsoft AI technologies, including Microsoft Copilot Studio and/or Microsoft FoundryWe’re on the lookout for passionate, talented individuals who are ready to make an impact. Whether you’re an experienced automation tester or a developer with a flair for QA, we want to hear from you
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Lead Business Analyst (Agentic AI) employer: Ten10
Scale Factory is an exceptional employer that fosters a dynamic and collaborative work culture in the heart of London. With a strong focus on employee growth, we offer comprehensive training and development opportunities, ensuring our team members thrive in their careers while working on cutting-edge AI and technology solutions. Join us to be part of a forward-thinking company that values innovation and rewards your contributions with a supportive environment and competitive benefits.
