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- Tasks: Lead project health and ensure teams have the resources they need to succeed.
- Company: Join Ten10, a tech consultancy that values diverse perspectives and innovation.
- Benefits: Enjoy hybrid working, a supportive culture, and professional growth opportunities.
- Why this job: Make a real impact by enabling successful projects and fostering collaboration.
- Qualifications: 5+ years in resource management and strong communication skills required.
- Other info: Embrace a dynamic environment with a focus on continuous improvement.
The predicted salary is between 48000 - 72000 £ per year.
Shape the Future of Tech Operations at Ten10.
Location: London (Hybrid)
Reports to: Senior Delivery Operations Manager
At Ten10, we don’t just provide tech consultancy; we build the frameworks that allow innovation to thrive. We believe that diverse perspectives are the engine of creativity, and we are looking for a Delivery Operations Manager who thrives on organisation, people, and problem-solving to join our inclusive team.
Whether you come from a background in high-volume retail, logistics, call centres, or traditional tech, we value the transferable skills you bring. If you are a natural collaborator who loves "the how" behind successful projects, we want to hear from you.
The Impact You’ll Make
You will be the backbone of our project health, ensuring our teams have the resources, financial clarity, and governance they need to succeed. This isn’t just about spreadsheets; it’s about enabling people.
Key Responsibilities:
- Operational Governance: Implement frameworks that support our Delivery Managers from project kick-off to successful handover.
- Empathetic Resourcing: Own the scheduling of our talented consultants, balancing project needs with capacity to ensure everyone is set up for success.
- Financial Stewardship: Monitor project margins, utilisation, and "burn rates," acting as the vital link between our Delivery and Finance teams.
- Continuous Improvement: We value fresh eyes. You’ll lead internal initiatives to make our processes smoother and more efficient.
- Procurement Support: Help us navigate new frameworks and tenders, ensuring we stay compliant and competitive.
Who You Are
We are looking for a communicator who can translate complex data into clear actions. You don’t need a decades-long career in tech consultancy - we value potential and experience from varied industries.
You’ll be a great fit if you have:
- 5+ years of experience in high-volume resource management (e.g., logistics, retail management, call centres, or ops).
- A knack for numbers: Experience managing budgets or maintaining "financial hygiene."
- Systems savvy: Comfort using ERP systems and high proficiency in Google Workspace/Excel.
- Clear communication: The ability to bridge the gap between technical teams and business stakeholders.
- A growth mindset: Knowledge of Project Management (Prince2, Agile) is a bonus, but your ability to organise and lead is what matters most.
Why Join Ten10?
We are committed to creating an environment where everyone, regardless of gender, ethnicity, or background, feels they belong. We offer:
- Hybrid Working: A balance of London-based collaboration and the flexibility of working from home.
- A Supportive Culture: We move away from "rigid hierarchies" and toward collaborative success.
- Professional Growth: We invest in your development, helping you bridge the gap into tech consultancy leadership.
Delivery Operations Manager employer: TEN10 SOLUTIONS LIMITED
Contact Detail:
TEN10 SOLUTIONS LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you show them that you're not just a fit for the role, but for the team too!
✨Tip Number 3
Practice your problem-solving skills! Since the role involves operational governance and resource management, think of examples from your past experiences where you tackled challenges effectively. Be ready to share these during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our awesome team at Ten10.
We think you need these skills to ace Delivery Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Delivery Operations Manager. Highlight your experience in resource management and any relevant skills that align with the job description. We want to see how your background fits into our world!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our team. Be sure to mention your knack for numbers and any experience with operational governance.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate their ability to think on their feet and improve processes, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get the best experience possible. Plus, we can't wait to hear from you!
How to prepare for a job interview at TEN10 SOLUTIONS LIMITED
✨Know Your Numbers
As a Delivery Operations Manager, you'll need to demonstrate your comfort with numbers. Brush up on your financial management skills and be ready to discuss how you've managed budgets or monitored project margins in previous roles. This will show that you understand the financial stewardship aspect of the job.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled operational challenges in the past. Whether it was optimising resource allocation or improving processes, having specific stories ready will highlight your problem-solving abilities and your knack for continuous improvement.
✨Communicate Clearly
Since the role requires bridging the gap between technical teams and business stakeholders, practice explaining complex concepts in simple terms. Think about how you can convey your past experiences in a way that showcases your communication skills and ability to collaborate effectively.
✨Emphasise Your Growth Mindset
Ten10 values potential and a growth mindset. Be prepared to discuss how you've embraced learning opportunities in your career. Whether it's taking on new responsibilities or seeking out professional development, showing that you're eager to grow will resonate well with the interviewers.
