Social Media Executive (Community Manager)
We're looking for a Social Media Executive (Community Manager) to join our content team, working closely with leading rightsholders to help them grow, engage and deepen connections with their online communities.
The Role
- Actively interact with online communities, engaging with other users' posts and comments
- Identify social and cultural trends that can become content opportunities, delivered with relevancy and authenticity
- Ideate and publish planned and live content across social media channels
- Assist with writing captions that fit each platform's tone and best practices, using design and video tools (Photoshop, Azzuu, Slate) to optimise distribution
- Provide dedicated support to our internal channel managers and our Social Video Manager across channel management, planning and content scheduling
- Support across matchdays, ensuring content opportunities are identified, delivering content output and engaging the community
- Monitor platforms and conversations to spot storytelling opportunities and then ideate how they are delivered across the channels
- Contribute to ideation and briefing sessions, working closely with the client, to drive creative innovation and effective implementation of the content strategy
- Use platform analytics to monitor engagement performance, particularly around community activity and reactive content, to inform future strategy
Who We Need
- Demonstrable experience in managing and engaging with online communities, preferably for an agency or a sports rightsholder
- Excellent knowledge of the social media platforms and how to optimise for each one
- A proven track record of actively managing and building online communities, driving positive engagement
- Experience working with high-profile talent, brands and/or organisations
- Experience creating and publishing reactive content under pressure
- Experience of working in sport
- Proficient in using design and/or video editing software (e.g. Photoshop, Azzuu, Slate) to rapidly optimise assets
- Willingness to work weekends in line with the sporting calendar
- Strong copyediting, with a sharp eye for detail
- Experience of working in a team environment
What We're Looking For
- Experience of using analytics tools to assess content performance
- Experience working with editing software such as Adobe Photoshop
- Some knowledge, and a desire to enhance existing know-how, regarding how AI can improve workflows, processes and delivery
- 25 days annual leave
- Birthday day off
- Regular performance and salary reviews
Social Media Executive (Community Manager) employer: Ten Toes Media Limited
At Ten Toes, we pride ourselves on being an exceptional employer that fosters creativity and collaboration within the dynamic world of sports content. Our vibrant work culture encourages innovation, offering employees opportunities for professional growth through workshops and hands-on experience with high-profile talent and brands. Located in a thriving industry hub, we provide a supportive environment where your contributions directly impact engagement across social platforms, all while enjoying generous benefits like 25 days of annual leave and regular performance reviews.
