At a Glance
- Tasks: Build trusted relationships with high-profile members and deliver bespoke solutions.
- Company: Join Ten Lifestyle Group, a global luxury concierge service.
- Benefits: Competitive salary, hybrid working, paid volunteer days, and employee discounts.
- Other info: Join our talent pool for future opportunities and career growth.
- Why this job: Be part of a dynamic team making a real impact in luxury lifestyle management.
- Qualifications: Experience in luxury lifestyle management and exceptional communication skills.
The predicted salary is between 36000 - 60000 £ per year.
Private Membership Manager – Register Your Interest
At Ten Lifestyle Group, we are looking for exceptional talent to join our elite team of Personal Membership Managers – the driving force behind bespoke, world‑class member experiences.
What does the role involve?
- Building deep, trusted relationships with high‑profile members such as entrepreneurs, business leaders, and creative innovators.
- Onboarding members in a way that makes them feel truly understood and valued.
- Anticipating their needs and delivering bespoke solutions across travel, dining, entertainment, and more.
- Acting as a trusted partner and ambassador of Ten’s world‑class service.
Requirements
- At least 3 years of experience in luxury lifestyle management.
- A strong understanding of UHNW expectations and demands.
- Understanding of and experience using a CRM system.
- Exceptional verbal and written communication skills, combined with demonstrated problem‑solving ability.
- A deep sense of empathy and ability to connect with members quickly, building trust.
- Confidence in communicating with UHNW clients.
- A ‘can do, will do' mindset, willing to get whatever is needed done.
- A high sense of ownership in everything you do, taking responsibility.
- Confidence in delegating efficiently, and understanding the importance of following up internally and externally.
- Proven track record of building trust with members.
- Incredible ability to drive noticeably high member satisfaction.
- Analytical in approach, with a commercial understanding to service delivery.
Benefits
- A competitive salary depending on experience.
- Access to a world of professional lifestyle and travel networks.
- Hybrid/Remote working. You can combine working from home and working from the office; fully remote options are available.
- Competitive paid time off package, including a paid day each year to volunteer for a cause that is important to you.
- One‑month paid sabbatical after every five years of service, without tapping into annual leave.
- Ten Loyalty Rewards program which includes bonuses and gifts.
- Remote working holidays – possibilities to travel and work anywhere in the world.
- Employee discounts on travel and entertainment.
- Genuine career opportunities within a dynamic and international company.
Commitment to Diversity
We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.
REGISTER YOUR INTEREST - Private Membership Manager in Oxford employer: Ten Lifestyle Group
At Ten Lifestyle Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values recognition and rewards. Our commitment to employee growth is evident through regular appraisals, professional development opportunities, and a supportive environment that encourages innovation and collaboration. With the flexibility of hybrid working options and unique benefits like paid sabbaticals and volunteer days, joining our elite team means becoming part of a global family dedicated to delivering world-class service to our high-profile members.
StudySmarter Expert Advice🤫
We think this is how you could land REGISTER YOUR INTEREST - Private Membership Manager in Oxford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. The more connections you make, the better your chances of hearing about opportunities before they even hit the job boards.
✨Tip Number 2
Show off your personality! When you get the chance to meet someone from the company, whether it's a casual chat or an interview, let your authentic self shine through. Remember, they’re looking for someone who fits into their culture as much as they are for skills.
✨Tip Number 3
Be proactive! If you see a role that interests you, don’t wait for it to be officially posted. Register your interest on our website and express your enthusiasm directly. It shows initiative and can set you apart from the crowd.
✨Tip Number 4
Follow up! After any interaction, whether it’s a networking event or an interview, drop a quick thank-you note. It keeps you fresh in their minds and shows that you’re genuinely interested in the opportunity.
We think you need these skills to ace REGISTER YOUR INTEREST - Private Membership Manager in Oxford
Some tips for your application 🫡
Be Authentic:When you're writing your application, let your true self shine through. We want to see your personality and passion for the role, so don’t hold back! Share your experiences and what makes you a great fit for the Private Membership Manager position.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the job description. We’re looking for someone who understands luxury lifestyle management, so showcase your relevant experience in that area!
Showcase Your Communication Skills:Since exceptional communication is key for this role, ensure your written application is clear, concise, and free of errors. We want to see that you can articulate your thoughts effectively, just like you would with our high-profile members.
Apply Through Our Website:Don’t forget to submit your application through our website! This way, we can easily keep track of your interest and get in touch when the Private Membership Manager roles become available. We can’t wait to hear from you!
How to prepare for a job interview at Ten Lifestyle Group
✨Know Your Audience
Before the interview, do your homework on Ten Lifestyle Group and their high-profile members. Understand their expectations and how you can meet them. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Showcase Your Empathy
Since the role involves building deep relationships with UHNW clients, be prepared to share examples of how you've successfully connected with clients in the past. Highlight your ability to anticipate needs and deliver bespoke solutions, as this is crucial for the Private Membership Manager position.
✨Demonstrate Problem-Solving Skills
Think of specific challenges you've faced in previous roles and how you overcame them. Be ready to discuss your analytical approach and how it led to high member satisfaction. This will showcase your capability to handle the demands of luxury lifestyle management.
✨Exude Confidence and Ownership
During the interview, convey a 'can do, will do' mindset. Share instances where you took ownership of a project or task, and how you followed up to ensure success. This attitude aligns perfectly with what Ten Lifestyle Group values in their team members.