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- Tasks: Build trusted relationships with high-profile members and deliver bespoke lifestyle solutions.
- Company: Join Ten Lifestyle Group, a global luxury concierge service with a mission to inspire.
- Benefits: Competitive salary, hybrid working, paid sabbaticals, and exclusive travel discounts.
- Why this job: Be part of a dynamic team making a real impact in luxury lifestyle management.
- Qualifications: 3+ years in luxury lifestyle management and exceptional communication skills.
- Other info: Genuine career growth opportunities in a diverse and inclusive environment.
The predicted salary is between 36000 - 60000 £ per year.
Are you ready to be the trusted partner to some of the world's most inspiring individuals? At Ten Lifestyle Group, we're on a mission to become the most trusted service business in the world. Millions of members already rely on our award‑winning lifestyle, travel, dining, and entertainment services – powered by innovative technology and trusted by global partners such as HSBC, Swisscard, and Royal Bank of Canada.
Why Register Your Interest? We're building something remarkable—and while the role might not be open today, it could be tomorrow. By joining our talent pool, you'll be the first to know when new Private Membership Manager roles become available.
What does the role involve?
- Building deep, trusted relationships with high‑profile members such as entrepreneurs, business leaders, and creative innovators.
- Onboarding members in a way that makes them feel truly understood and valued.
- Anticipating their needs and delivering bespoke solutions across travel, dining, entertainment, and more.
- Acting as a trusted partner and ambassador of Ten's world‑class service.
Requirements:
- At least 3 years of experience in luxury lifestyle management.
- A strong understanding of UHNW expectations and demands.
- Understanding of and experience using a CRM system.
- Exceptional verbal and written communication skills, combined with demonstrated problem‑solving ability.
- A deep sense of empathy and ability to connect with members quickly, building trust.
- Confidence in communicating with UHNW clients.
- A ‘can do, will do’ mindset, willing to get whatever is needed done.
- A high sense of ownership in everything you do, taking responsibility.
- Confidence in delegating efficiently, and understanding the importance of following up internally and externally.
- Proven track record of building trust with members.
- Incredible ability to drive noticeably high member satisfaction.
- Analytical in approach, with a commercial understanding of service delivery.
Benefits:
- A competitive salary depending on experience.
- Access to a world of professional lifestyle and travel networks.
- Hybrid/Remote working – compromise between home and office or fully remote if you are not located near our London office.
- Paid time away from work, including an annual paid day to volunteer and a month‑long paid sabbatical after every 5 years of service.
- Lucrative Ten Loyalty Rewards program with bonuses and gifts.
- Remote Working Holidays – opportunities to travel and work anywhere in the world.
- Employee discounts on travel and entertainment.
- Part of a global, dynamic, inclusive team with diversity at its core.
- Genuine career opportunities within a dynamic and international company.
Who We Are: Ten Lifestyle Group is a global luxury concierge service. Our travel department provides high‑net‑worth and ultra‑high‑net‑worth clients with leisure travel solutions. We combine proprietary technology and highly trained lifestyle managers to deliver a world‑class member experience. As a B Corp, we are committed to positive social and environmental impact.
Seniority Level: Mid‑Senior level
Employment Type: Full‑time
Job Function: Customer Service
Industry: IT Services and IT Consulting
REGISTER YOUR INTEREST - Private Membership Manager employer: Ten Lifestyle Group
Contact Detail:
Ten Lifestyle Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land REGISTER YOUR INTEREST - Private Membership Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. The more you engage, the better your chances of landing that Private Membership Manager role when it opens up.
✨Tip Number 2
Show off your personality! When you get the chance to chat with someone from Ten Lifestyle Group, let your passion for luxury lifestyle management shine through. We love seeing candidates who are genuinely excited about what we do.
✨Tip Number 3
Stay updated! Keep an eye on our website for new openings and updates about the Private Membership Manager position. Being proactive shows us you're serious about joining our team.
✨Tip Number 4
Be ready to demonstrate your skills! If you get an opportunity to discuss your experience, be prepared to share specific examples of how you've built trust with clients and delivered exceptional service. We want to hear your success stories!
We think you need these skills to ace REGISTER YOUR INTEREST - Private Membership Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about the opportunity to work with inspiring individuals and provide top-notch service.
Tailor Your Application: Make sure to customise your application to highlight your experience in luxury lifestyle management. We love seeing how your skills align with our mission and the specific needs of high-profile members.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that communicate your qualifications effectively. Avoid fluff and focus on what makes you a great fit for the Private Membership Manager role.
Apply Through Our Website: Don’t forget to submit your application through our website! This ensures it gets to the right people quickly, and you'll be among the first to know when new roles open up. We can’t wait to hear from you!
How to prepare for a job interview at Ten Lifestyle Group
✨Know Your Audience
Before the interview, research Ten Lifestyle Group and their approach to luxury lifestyle management. Understand their values and how they build relationships with high-profile members. This will help you tailor your responses and show that you’re genuinely interested in becoming a trusted partner.
✨Showcase Your Experience
Be ready to discuss your previous experience in luxury lifestyle management. Prepare specific examples of how you've built trust with clients and delivered bespoke solutions. Highlight your understanding of UHNW expectations and how you've met or exceeded them in past roles.
✨Demonstrate Empathy and Communication Skills
Since the role requires exceptional verbal and written communication skills, practice articulating your thoughts clearly. Use role-play scenarios to demonstrate your ability to connect with clients quickly and effectively. Show that you can anticipate needs and respond with empathy.
✨Emphasise Your Problem-Solving Ability
Prepare to discuss challenges you've faced in previous roles and how you overcame them. Highlight your analytical approach and commercial understanding of service delivery. This will showcase your ability to think on your feet and provide high member satisfaction.
