Transformation Analyst in London

Role Overview

Support, Innovate, Transform: Your Next Career Move at Ten Group

We\’re looking for a dynamic Transformation Analyst to join our team. This broad role has significant influence over the strategic direction of the company, enhancing understanding, decision‑making, and execution across key business and operations areas.

As our company undergoes rapid growth, this high‑impact role will support and lead transformation initiatives within the Change and Transformation unit. You will drive adoption of mission‑critical processes and provide actionable insights through detailed analysis, identifying opportunities for growth, automation, and efficiencies.

You will help drive complex transformation projects from inception to completion—defining scope, coordinating cross‑functional teams, managing timelines and budgets, and delivering measurable outcomes aligned to strategic objectives with clear ROI tracking.

Projects may leverage generative AI to integrate, automate, and enhance business processes, from transforming member engagement to designing new service channels and enabling departments to operate more efficiently.

Key Responsibilities

• Assist in end‑to‑end technology & AI‑driven transformation projects, including planning, execution, and monitoring of progress.
• Identify improvement areas and develop strategies to optimise business processes while evaluating potential return on investment.
• Collaborate with cross‑functional teams to drive change and ensure successful implementation of transformation initiatives.
• Conduct detailed analysis, identify gaps, and propose innovative solutions, including automation and AI applications to drive workflow and impact escalations.
• Monitor and evaluate the effectiveness of strategy and transformation initiatives, making adjustments as necessary.
• Develop analysis, dashboards, and KPIs to help manage the business effectively and build confidence in data‑driven decisions.
• Analyze workforce operational processes to identify optimization opportunities and assess profitability across geographies, channels, and propositions.

Requirements & Qualifications

• Bachelor\’s degree in Engineering, Mathematics, Computer Science, or a related field.
• At least 2 years of professional experience within a professional services environment such as management consulting, investment banking, or accounting.
• Proven experience delivering process or performance improvement initiatives with knowledge of Six Sigma, Lean, or similar frameworks.
• Hands‑on experience with data‑visualisation tools (Tableau, Power BI, QlikView, Looker), data transformation & querying (SQL, M Code, DAX), and automation languages (Python, Java, C#, R).
• Knowledge of automation platforms such as Power Automate, UiPath, Blue Prism, Alteryx, Zapier, VBA, Shell Scripting, or JavaScript.
• Ability to manage or contribute to multiple projects simultaneously, ensuring timely, high‑quality delivery.
• Strong analytical and problem‑solving capabilities.
• Excellent interpersonal and communication skills with the ability to collaborate across cross‑functional teams and influence stakeholders.

Hybrid Working

• Minimum of two days per week in the office to support collaboration and cross‑functional working.
• Secure home office without background noise or distractions.
• Reliable internet service that meets minimum speed requirements.

Benefits

• Competitive salary with performance‑based bonus.
• Hybrid working arrangement.
• Paid time off, including a paid day each year to volunteer for a cause.
• Paid Sabbatical: one month after every five years of service without using annual leave.
• Ten Loyalty Rewards program, including bonuses and gifts.
• Remote Working Holidays, allowing travel and work anywhere.
• Employee discounts on travel and entertainment.
• Inclusive, diverse team culture with genuine career opportunities in a dynamic and international company.

Commitment to Diversity

We encourage diverse philosophies, cultures, and experiences. Diversity and inclusion are core values. Decisions to hire, promote, or terminate are based on merit, competence, performance, and business needs.

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