Ten Lifestyle Group is seeking a senior CX leader to shape the UK & Europe member experience. You will drive regional strategy, oversee governance, and partner with senior leaders across product, operations, and digital to turn insights into sustained change.
The role focuses on using data-driven journeys, governance, and collaboration to improve end-to-end member experiences while exploring automation and AI-enabled improvements. Hybrid work is available.
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Europe CX Transformation Lead (Hybrid) employer: Ten Lifestyle Group
At Ten Lifestyle Group, we pride ourselves on being an exceptional employer that values innovation and collaboration in the luxury travel sector. Our dynamic work culture fosters creativity and offers extensive growth opportunities, allowing you to thrive while shaping premium experiences for high-net-worth clients. With a flexible hybrid/remote working model based in the UK, we ensure our team enjoys a balanced lifestyle while contributing to exciting projects and partnerships.
