At a Glance
- Tasks: Build deep relationships with high-profile members and deliver bespoke lifestyle solutions.
- Company: Join Ten Lifestyle Group, a leader in luxury lifestyle management.
- Benefits: Competitive salary, hybrid working, paid volunteer day, and travel discounts.
- Other info: Diverse and inclusive workplace with genuine career growth opportunities.
- Why this job: Be part of an elite team creating world-class member experiences.
- Qualifications: 3+ years in luxury lifestyle management and strong communication skills.
The predicted salary is between 40000 - 50000 € per year.
At Ten Lifestyle Group, we are looking for exceptional talent to join our elite team of Personal Membership Managers – the driving force behind bespoke, world‑class member experiences.
What does the role involve?
- Building deep, trusted relationships with high‑profile members such as entrepreneurs, business leaders, and creative innovators.
- Onboarding members in a way that makes them feel truly understood and valued.
- Anticipating their needs and delivering bespoke solutions across travel, dining, entertainment, and more.
- Acting as a trusted partner and ambassador of Ten’s world‑class service.
Requirements
- At least 3 years of experience in luxury lifestyle management.
- A strong understanding of UHNW expectations and demands.
- Understanding of and experience using a CRM system.
- Exceptional verbal and written communication skills, combined with demonstrated problem‑solving ability.
- A deep sense of empathy and ability to connect with members quickly, building trust.
- Confidence in communicating with UHNW clients.
- A ‘can do, will do' mindset, willing to get whatever is needed done.
- A high sense of ownership in everything you do, taking responsibility.
- Confidence in delegating efficiently, and understanding the importance of following up internally and externally.
- Proven track record of building trust with members.
- Incredible ability to drive noticeably high member satisfaction.
- Analytical in approach, with a commercial understanding to service delivery.
Benefits
- A competitive salary depending on experience.
- Access to a world of professional lifestyle and travel networks.
- Hybrid/Remote working. You can combine working from home and working from the office; fully remote options are available.
- Competitive paid time off package, including a paid day each year to volunteer for a cause that is important to you.
- One‑month paid sabbatical after every five years of service, without tapping into annual leave.
- Ten Loyalty Rewards program which includes bonuses and gifts.
- Remote working holidays – possibilities to travel and work anywhere in the world.
- Employee discounts on travel and entertainment.
- Genuine career opportunities within a dynamic and international company.
Commitment to Diversity
We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.
REGISTER YOUR INTEREST - Private Membership Manager in Edinburgh employer: Ten Lifestyle Group
At Ten Lifestyle Group, we pride ourselves on being an exceptional employer that fosters a culture of inclusivity and personal growth. Our Private Membership Managers enjoy a competitive salary, flexible hybrid working options, and unique benefits such as a paid sabbatical every five years and opportunities for remote working holidays. Join us to build meaningful relationships with high-profile members while being part of a dynamic, international team dedicated to delivering world-class service.
StudySmarter Expert Advice🤫
We think this is how you could land REGISTER YOUR INTEREST - Private Membership Manager in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to people in the luxury lifestyle management space, especially those who might know someone at Ten Lifestyle Group. A personal connection can make all the difference when it comes to landing that interview.
✨Tip Number 2
Show off your personality! When you get the chance to chat with potential employers, let your passion for bespoke member experiences shine through. They want to see how you connect with others and your genuine enthusiasm for the role.
✨Tip Number 3
Be prepared to discuss your past experiences in detail. Think of specific examples where you've built trust with high-profile clients or delivered exceptional service. This will help you stand out as someone who truly understands UHNW expectations.
✨Tip Number 4
Don’t forget to follow up! After any interaction, whether it’s an interview or a networking event, drop a quick thank-you note. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great way to reinforce that ‘can do, will do’ mindset!
We think you need these skills to ace REGISTER YOUR INTEREST - Private Membership Manager in Edinburgh
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about your passion for luxury lifestyle management.
Tailor Your Experience:Make sure to highlight your relevant experience in luxury lifestyle management. We’re looking for specific examples that demonstrate your understanding of UHNW expectations and how you've successfully met them in the past.
Be Clear and Concise:While we love a good story, keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills at a glance.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Ten Lifestyle Group
✨Know Your Members
Before the interview, research the types of high-profile members you might be working with. Understand their backgrounds, interests, and what luxury lifestyle management means to them. This will help you demonstrate your ability to build deep, trusted relationships right from the start.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've successfully anticipated needs and delivered bespoke solutions in previous roles. Highlight specific instances where your problem-solving abilities led to high member satisfaction, as this is crucial for the Private Membership Manager role.
✨Communicate with Confidence
Practice articulating your thoughts clearly and confidently. Since you'll be dealing with UHNW clients, it's essential to convey a sense of assurance in your communication. Consider doing mock interviews with friends or family to refine your verbal and written skills.
✨Emphasise Your Ownership Mindset
Be ready to discuss how you take ownership of your responsibilities and follow up effectively. Share examples that illustrate your 'can do, will do' attitude, as this aligns perfectly with the expectations of the role and shows your commitment to delivering exceptional service.
