At a Glance
- Tasks: Design luxury travel experiences for premium clients and provide exceptional service.
- Company: Join Ten Lifestyle Group, a leading luxury concierge service.
- Benefits: Competitive salary, hybrid working, paid sabbaticals, and employee discounts.
- Other info: Be part of a diverse, dynamic team with genuine career growth opportunities.
- Why this job: Immerse yourself in the world of luxury travel and make unforgettable memories.
- Qualifications: Fluent in French and English, with travel industry experience.
The predicted salary is between 36000 - 60000 € per year.
To strengthen our team in the UK, we are looking for a French-speaking Luxury Travel Consultant. Immerse yourself in the world of luxury travel: As a Travel Consultant at Ten Lifestyle Group, an internationally leading lifestyle management company, you will serve a sophisticated premium clientele and design tailor-made journeys that meet the highest standards. In this role, you will combine your expertise in travel with a keen sense for luxury, trends, and service quality. You are not just a consultant – you become a trusted point of contact for clients seeking exceptional experiences worldwide.
Responsibility:
- Advising our clients – premium cardholders – by phone and email in both French and English
- Handling customer inquiries from quote preparation to billing for individual trips
- Making reservations with airlines, hotels, and travel agencies
- Creating tailored offers, travel documents, and detailed travel itineraries
- Passionately advising and facilitating unique travel experiences
- Actively selling special promotions and exclusive offers
Requirements Your Profile:
- You have excellent language skills in professional French and English, in written and spoken (C2 according to The Common European Framework)
- Ability to speak an additional language such as German or Italian is an advantage
- Have completed tertiary qualification or equivalent training, ideally in the field of tourism
- Have several years of professional experience in the travel industry, a tour operator or in a travel agency
- Have GDS knowledge (preferably Amadeus)
- Have excellent destination knowledge across key global regions
- Have a strong passion for everything related to travel and the luxury lifestyle, including gastronomy, events and culture
- Are service-oriented, flexible and able to work under pressure
- Have a positive attitude and identify with Ten Group values
- Have strong communication skills
- Value exceptional service and live by this motto
- Are available on a full-time basis (40hrs per week)
- Flexibility: Willingness to work 5 days a week between 08:00 and 20:00 GMT, Sunday to Thursday
Guidelines for Hybrid/Home Office option:
- Located in United Kingdom
- Please note that if you live within a commutable distance of the office you will be asked to enter into a hybrid working arrangement - at least 2x a week in the office
- A secure home office at your confirmed address, free from background noise or other distractions.
- You must meet our minimum internet speeds if you want to work remotely / in our hybrid model and this will be checked during the recruitment process and again when you join.
- We also have a great office that you can work from as an alternative.
Benefits
- Our people are at the heart of our business, and we have a culture of recognition and reward—both through regular appraisals and through our annual Extra Mile Awards, where we celebrate those who have gone above and beyond in their role.
- We also encourage all staff to incorporate their aspirations and interests into their career at Ten, and we are there every step of the way to support their development.
Rewards Designed Around You
- Competitive Salary: Based on experience, plus a performance-based bonus.
- Hybrid Working: Combine working from home and the office. If you don't live near one of our offices, we offer fully remote working options too.
- Paid Time Away from Work: Enjoy a competitive paid time-off package, including one paid day each year to volunteer for a cause that matters to you.
- Paid Sabbaticals: One month of paid sabbatical after every five years of service, without using annual leave.
- Extra Rewards: Our lucrative Ten Loyalty Rewards program includes bonuses and gifts to thank you for being part of Ten.
- Remote Working Holidays: Opportunities to travel and work.
- Employee Discounts: Access to great travel and entertainment discounts, just like our clients' members enjoy.
Be part of our global, dynamic, and inclusive team, with diversity at its core. Discover genuine career opportunities within a dynamic, international company.
Who We Are
Ten Lifestyle Group is a global luxury concierge service, and our travel department offers a unique opportunity to join a vibrant team. Our clients and colleagues are the cornerstones of what we do, and we serve High-Net-Worth (HNW) and Ultra-High-Net-Worth (UHNW) clients with their leisure travel requests. At Ten, our goal is simple: to become the most trusted service business in the world. We deliver our service through a combination of Ten's proprietary, technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring, and improving the lives of millions of members. As a Certified B Corp, Ten Lifestyle Group is part of a global community of businesses united by a shared goal: making a positive impact on society and the environment.
Commitment to Diversity
We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.
Thank you for considering a career with us. Don't miss the opportunity to join our team.
Travel Consultant in Manchester employer: Ten Group
At Ten Lifestyle Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values recognition and personal growth. Our competitive salary packages, hybrid working options, and unique benefits such as paid sabbaticals and employee discounts create an environment where our team can thrive while serving a sophisticated clientele in the luxury travel sector. Join us in the UK and immerse yourself in a dynamic, inclusive team dedicated to making a positive impact on society and the environment.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Consultant in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the hunt for a Travel Consultant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. At Ten Lifestyle Group, they value exceptional service and a passion for luxury travel, so be ready to showcase how you embody these traits in your previous roles.
✨Tip Number 3
Practice your language skills! Since this role requires fluency in both French and English, consider doing mock interviews with a friend or using language apps to sharpen your communication skills before the big day.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Ten Lifestyle Group.
We think you need these skills to ace Travel Consultant in Manchester
Some tips for your application 🫡
Show Off Your Language Skills:Since we're looking for someone who can communicate fluently in both French and English, make sure to highlight your language skills right at the start. Use examples from your past experiences where you’ve used these languages in a professional setting.
Tailor Your Application:We love it when candidates take the time to tailor their applications to us. Mention specific experiences that relate to luxury travel and how you’ve gone above and beyond for clients in the past. This shows you understand our values and what we’re all about!
Be Detail-Oriented:As a Travel Consultant, attention to detail is key! Make sure your application is free from typos and errors. Double-check everything, from your CV to your cover letter, to show us you’re meticulous and professional.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Ten Group
✨Know Your Luxury Travel Inside Out
Before the interview, dive deep into the luxury travel sector. Familiarise yourself with current trends, popular destinations, and exclusive experiences that high-net-worth clients seek. This knowledge will not only impress your interviewers but also show your genuine passion for the role.
✨Showcase Your Language Skills
Since the role requires fluency in both French and English, be prepared to demonstrate your language skills during the interview. Practice answering common interview questions in both languages, and don’t hesitate to switch between them if asked. This will highlight your proficiency and adaptability.
✨Prepare Tailored Scenarios
Think of specific examples from your past experience where you successfully handled client inquiries or created bespoke travel itineraries. Be ready to discuss these scenarios in detail, focusing on how you met client expectations and delivered exceptional service.
✨Emphasise Your Service Orientation
Luxury travel is all about providing an exceptional experience. During the interview, convey your commitment to outstanding service. Share anecdotes that illustrate your ability to go above and beyond for clients, and express your enthusiasm for creating memorable journeys.
