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- Tasks: Build relationships with inspiring individuals and deliver bespoke lifestyle solutions.
- Company: Join Ten Lifestyle Group, a global luxury concierge service.
- Benefits: Enjoy competitive salary, hybrid working, paid sabbaticals, and employee discounts.
- Why this job: Be part of a dynamic team making a real impact in luxury lifestyle management.
- Qualifications: Experience in luxury lifestyle management and exceptional communication skills.
- Other info: Diverse and inclusive culture with genuine career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Are you ready to be the trusted partner to some of the world's most inspiring individuals? At Ten Lifestyle Group, we're on a mission to become the most trusted service business in the world. Millions of members already rely on our award-winning lifestyle, travel, dining, and entertainment services - powered by innovative technology and trusted by global partners like HSBC, Swisscard, and Royal Bank of Canada.
Now, we're looking for exceptional talent to join our elite team of Personal Membership Managers - the driving force behind Ten's bespoke, world-class member experiences.
Why Register Your Interest?
We're building something remarkable—and while the role might not be open today, it could be tomorrow. By joining our talent pool, you'll be the first to know when new Private Membership Manager roles become available.
What does the role involve?
- Building deep, trusted relationships with high-profile members such as entrepreneurs, business leaders, and creative innovators.
- Onboarding members in a way that makes them feel truly understood and valued.
- Anticipating their needs and delivering bespoke solutions across travel, dining, entertainment, and more.
- Acting as a trusted partner and ambassador of Ten's world-class service.
Requirements
- At least 3 years of experience in luxury lifestyle management.
- A strong understanding of UHNW expectations and demands.
- Understanding of and experience using a CRM system.
- Exceptional verbal and written communication skills, combined with demonstrated problem-solving ability.
- A deep sense of empathy and ability to connect with members quickly, building trust.
- Confidence in communicating with UHNW clients.
- A 'can do, will do' mindset, willing to get whatever is needed done.
- A high sense of ownership in everything you do, taking responsibility.
- Confidence in delegating efficiently, and understanding the importance of following up internally and externally.
- Proven track record of building trust with members.
- Incredible ability to drive noticeably high member satisfaction.
- Analytical in approach, with a commercial understanding to service delivery.
Benefits
- A competitive salary depending on experience.
- Access to a world of professional lifestyle and travel networks - tap into a pool of knowledge.
- Hybrid/Remote working options.
- Paid time away from work, including a paid day each year to volunteer.
- Paid Sabbaticals after every 5 years of service.
- Lucrative Ten Loyalty Rewards program.
- Remote Working Holidays - possibilities to travel and work anywhere in the world.
- Employee Discounts on travel and entertainment.
- Be part of our global, dynamic, and inclusive team.
- Genuine career opportunities within a dynamic and international company.
Who We Are
Ten Life Group is a global luxury concierge service and our travel department is offering a unique opportunity to join a vibrant team. Our clients and colleagues are the cornerstones of what we do, and we serve High-Networth (HNW) and UHNW clients with their requests for leisure travel. At Ten, our goal is simple, to become the most trusted service business in the world.
We deliver our service through a combination of Ten's proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and continuing to improve the lives of millions of members.
As a Certified B Corp, Ten Lifestyle Group joins a global community of businesses united by a shared goal of making a positive impact on society and the environment.
Commitment to Diversity
We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees.
REGISTER YOUR INTEREST in Manchester employer: Ten Group
Contact Detail:
Ten Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land REGISTER YOUR INTEREST in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. The more connections you make, the better your chances of hearing about new opportunities.
✨Tip Number 2
Be proactive! Don’t just wait for job openings to pop up. Show your interest by reaching out directly to companies you admire, like Ten Lifestyle Group. A simple email expressing your enthusiasm can go a long way.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Understand what makes Ten unique and think about how your skills align with their mission. This will help you stand out as a candidate who truly gets it.
✨Tip Number 4
Keep your online presence sharp! Update your LinkedIn profile and showcase your experience in luxury lifestyle management. Make sure it reflects your personality and professionalism, so when recruiters check you out, they see the real you.
We think you need these skills to ace REGISTER YOUR INTEREST in Manchester
Some tips for your application 🫡
Be Authentic: When you're writing your application, let your true self shine through. We want to see your personality and passion for the role, so don’t hold back! Share your experiences and what makes you unique.
Tailor Your Application: Make sure to customise your application for the Private Membership Manager role. Highlight your relevant experience in luxury lifestyle management and how it aligns with our mission at Ten. This shows us you’re genuinely interested!
Showcase Your Communication Skills: Since exceptional communication is key for this role, ensure your written application is clear, concise, and free of errors. Use a friendly tone that reflects your ability to connect with high-profile members.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and keep you updated on any new opportunities that arise. Plus, it shows you’re proactive!
How to prepare for a job interview at Ten Group
✨Know Your Audience
Before the interview, research Ten Lifestyle Group and their approach to luxury lifestyle management. Understand their values and how they serve UHNW clients. This will help you tailor your responses and show that you're genuinely interested in becoming a trusted partner.
✨Showcase Your Empathy
In this role, building trust is key. Prepare examples from your past experiences where you've successfully connected with clients or members. Highlight your ability to anticipate needs and deliver bespoke solutions, as this aligns perfectly with what Ten is looking for.
✨Demonstrate Problem-Solving Skills
Be ready to discuss specific challenges you've faced in previous roles and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your analytical approach and commercial understanding of service delivery.
✨Emphasise Your 'Can Do' Mindset
Ten values a proactive attitude. During the interview, express your willingness to go the extra mile and take ownership of tasks. Share instances where you've taken initiative or gone above and beyond to ensure member satisfaction, reinforcing your fit for the role.
