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- Tasks: Lead a value-driven approach to portfolio delivery and enhance member experience.
- Company: Join Ten, the global leader in lifestyle management and concierge services.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by transforming processes and driving strategic initiatives.
- Qualifications: Experience in leading PMO or VMO in a fast-paced environment and strong interpersonal skills.
- Other info: Dynamic role with a focus on innovation and collaboration in a supportive culture.
The predicted salary is between 43200 - 72000 £ per year.
At Ten our goal is simple, to become the most trusted service business in the world. We are already the global market leader for lifestyle management and concierge services, providing services from a strong global office network with over one thousand employees. We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to innovate and to keep inspiring and to continue to improve the lives of millions of members. Will you help take us there?
We are looking for a Head of Value Management to join us in London. In this role, you will move beyond traditional project tracking to lead a centralised, value-driven approach to portfolio delivery. This senior role will bridge the gap between strategy and execution, transforming fragmented processes into a high-visibility, pan-group roadmap that prioritises initiatives based on their direct impact on business value and member experience.
Key responsibilities:
- Pan-Group Roadmap Management
- Portfolio Strategy: Develop and maintain a high-level, pan-group roadmap that enables the business to prioritise deliverables across the group based on strategic ROI and business impact.
- Value Realisation: Establish frameworks to measure and report on the realisation of benefits post-implementation, ensuring all initiatives deliver their intended commercial or operational value.
- Executive Alignment: Act as a strategic partner to the leadership team, ensuring the project pipeline reflects shifting business priorities and resource dependencies.
- Governance, Excellence & Framework Design
- VMO Framework: Design and embed a robust, agile governance framework that moves the organisation toward standardised, high-velocity delivery.
- Quarterly Business Reviews (QBR) & Product Alignment: Partner with Product and Engineering leadership to facilitate quarterly planning cycles, ensuring product squad roadmaps are commercially validated, resource-aligned, and directly mapped to the pan-group strategic value targets.
- Process Engineering: Lead the continuous review of existing methodologies to eliminate friction, reduce inconsistencies, and minimise time-to-market for key innovations.
- Quality Standards: Set the gold standard for project initiation and planning, ensuring every initiative has a clear business case and defined success metrics.
- Advanced Reporting and Insights
- Executive Dashboards: Design sophisticated, automated reporting and dashboards that provide single source of truth visibility into portfolio health, risks, and value capture.
- Risk & Opportunity Analysis: Provide senior management with deep-dive analysis into project trends, identifying systemic risks and opportunities for efficiency before they impact the bottom line.
- Stakeholder Management
- Influence & Buy-in: Build high-trust relationships with global department heads to ensure total alignment on the VMO’s mission and governance standards.
- Culture of Accountability: Facilitate high-level workshops to resolve cross-departmental dependencies and foster a culture of transparent, data-driven decision-making.
Requirements:
- Prior experience leading a PMO or VMO within a fast-paced, global technology or service environment.
- Expert-level understanding of value-based delivery, benefits realisation management, and strategic portfolio optimisation.
- Mastery of diverse project management methodologies (Agile, Waterfall, Lean) and the ability to adapt them to a growing business.
- Exceptional interpersonal skills with a demonstrated ability to influence C-suite stakeholders and drive organisational change.
- Advanced capability in translating complex data into actionable executive insights.
- Fluency in English.
Guidelines for Hybrid/Home Office:
- Located in London.
- Please note that you will be asked to enter into a hybrid working arrangement - at least 2x a week in the office.
- A secure home office at your confirmed address, free from background noise or other distractions.
- You must meet our minimum internet speeds if you want to work in our hybrid model and this will be checked during the hiring process.
Head of Value Management (Hiring Immediately) in London employer: Ten Group
Contact Detail:
Ten Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Value Management (Hiring Immediately) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their values, recent projects, and challenges they face. This way, when you walk into that interview, you’ll be ready to show how you can add value and align with their mission.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to get comfortable with common questions. The more you practice, the more confident you’ll feel when it’s time to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and the company. And remember, apply through our website for the best chance!
We think you need these skills to ace Head of Value Management (Hiring Immediately) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Head of Value Management. Highlight your experience in value-based delivery and project management methodologies, as these are key for us. Don’t just list your jobs; show how you’ve made an impact!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about transforming processes and driving business value. Share specific examples of how you've influenced stakeholders and led successful initiatives in the past.
Showcase Your Strategic Thinking: In your application, demonstrate your ability to bridge strategy and execution. We want to see how you’ve developed high-level roadmaps and frameworks that align with business goals. Use clear examples to illustrate your thought process.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at Ten Group
✨Know Your Value Management Inside Out
Make sure you understand the principles of value management and how they apply to portfolio delivery. Brush up on frameworks for measuring benefits post-implementation, as this will be crucial in your role.
✨Showcase Your Strategic Thinking
Prepare examples that demonstrate your ability to bridge strategy and execution. Think about times when you've transformed fragmented processes into cohesive roadmaps that prioritise business value and member experience.
✨Build Relationships Before You Even Start
Since stakeholder management is key, think about how you can build rapport with potential colleagues. Mention any previous experiences where you influenced C-suite stakeholders or facilitated cross-departmental workshops.
✨Be Ready to Discuss Methodologies
Familiarise yourself with various project management methodologies like Agile, Waterfall, and Lean. Be prepared to discuss how you've adapted these methods in fast-paced environments to drive efficiency and reduce time-to-market.