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For Companies At a Glance
- Tasks: Design, build, deploy, and monitor AI systems for millions of members globally.
- Company: Join Ten, a leading service business redefining excellence with technology-driven solutions.
- Benefits: Enjoy flexible work arrangements, generous paid time off, and exclusive travel discounts.
- Why this job: Be part of a dynamic team driving innovation in AI while making a real impact.
- Qualifications: Proficiency in programming languages and experience with AI tools and cloud platforms required.
- Other info: Position based in London with a hybrid work model; commute to the office 3 days a week.
The predicted salary is between 42000 - 84000 £ per year.
Driving Innovation and Trust: Ten\’s Journey to Redefine Service Excellence
Ten is on a mission to become the most trusted service business in the world. Technology-driven Product is at the centre of our strategy to create a hugely successful service and business. Millions of members already have access to Ten\’s services across lifestyle, travel, dining and entertainment on behalf of over fifty clients including HSBC, Swisscard and Royal Bank of Canada. Ten\’s partnerships are based on multi-year contracts generating revenue through platform-as-a-service and technology fees.
We have the advantages of already being at scale globally with a critical mass of high net worth members via stable, multi-year revenue-generating contracts. We already have a market leading consumer proposition and credibility (and many integrations) with the leading suppliers/partners across our \’big 4\’ service categories of restaurants/travel/entertainment and luxury retail.
We are profitable and the first B Corp listed on the London Stock Exchange (AIM market).
Our plans are to continue to invest into technology (including AI) to become the main way that our members organise their leisure lives. The next few years will see Ten, led by our 7 person ExCo, speed up our progress via our Growth Engine strategy, making the next huge steps to achieve our ambitions together.
For more information, watch Ten\’s Growth Engine Video here .
Join Our Team as an AI Engineer!
Ten is currently building a team of AI engineers in London, and as part of those efforts, we\’re currently looking for an AI Engineer who will play a critical role in designing, building, deploying, and monitoring AI systems that scale across the business and to our millions of members globally.
Your role will involve working in a cross-functional team, collaborating with product, data and platform teams to produce high quality working software released to a frequent cadence. The team adopts a \’you build it, you run it\’ and DevOps mindset and likes to be hands-on in all aspects of development. You will be responsible for ensuring the software meets quality through rigorous automated testing and metrics. You will also be responsible for assessing and choosing the right solution for the task at hand whilst considering cost implications and timelines.
If you have a curiosity and passion for AI, whilst a firm grounding in software engineering principles enabling you to build industry leading products, we\’d love to hear from you!
Requirements
- Proficiency in at least one programming language. I.e Python, C#, JavaScript, Kotlin, Java, Go.
- Experience with Gen AI tools (e.g LangGraph, CrewAI, Hugging Face, OpenAI APIs etc) and ML frameworks such as PyTorch/TensorFlow or alternatives.
- Experience in building and optimising systems for performance, scalability, and reliability.
- Strong understanding of ML fundamentals (training, evaluation, deployment) and LLM-specific challenges (prompt engineering, latency, cost optimisation).
- Experience with cloud platforms (AWS, GCP, Azure) and infrastructure-as-code (Terraform etc).
- Familiarity and hands-on with DevOps practices (CI/CD, Docker, K8s) and observability tools (Prometheus, Grafana, Datadog etc).
- Experience in distributed systems and scaling.
- Knowledge and hands-on experience with multiple datastores (both SQL and NoSQL).
- Desired experience in building agentic workflows (e.g autonomous systems or multi-agent architectures).
- Fluent in English (C2 proficiency).
We are seeking exceptional candidates based in London who are able to commute to the office 3 days a week.
Benefits
Benefits & Rewards
At Ten, we believe our people are at the core of everything we do. We\’ve cultivated a culture that not only acknowledges hard work but celebrates and rewards it. From regular appraisals to our annual Extra Mile Awards, we ensure that those who go above and beyond receive the recognition they deserve. We\’re committed to supporting our employees in achieving both their personal and professional aspirations, encouraging everyone to integrate their goals and interests into a fulfilling career with us.
Our offerings are tailored to meet your needs. Alongside a competitive salary, you\’ll gain access to extensive professional lifestyle and travel networks, broadening your horizons and connections. We also provide flexible working arrangements, allowing you to balance your home and office life seamlessly.
We value the importance of rest and giving back, which is why we offer a generous paid time off package, including a day each year dedicated to volunteering for a cause close to your heart. Additionally, after five years of service, you\’ll enjoy a paid sabbatical, giving you a month to focus on personal pursuits without using your annual leave.
Our Ten Loyalty Rewards program further shows our appreciation, with bonuses and thoughtful gifts as a token of gratitude for your commitment. For those with a love of exploration, our Remote Working Holidays allow you to combine work and travel, anywhere in the world. Plus, as part of our team, you\’ll enjoy exclusive travel and entertainment discounts, just like our members.
At Ten, you\’ll be part of a global, dynamic, and inclusive team, with diversity at its core and endless opportunities for growth.
Join us and experience a workplace where you can truly thrive. Learn more here .
Commitment to Diversity
We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.
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AI Engineer employer: Ten Group
Contact Detail:
Ten Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AI Engineer
✨Tip Number 1
Familiarize yourself with the specific AI tools and frameworks mentioned in the job description, such as PyTorch, TensorFlow, and Gen AI tools like Hugging Face. Having hands-on experience with these technologies will give you a significant edge during discussions.
✨Tip Number 2
Showcase your understanding of DevOps practices, especially CI/CD and containerization with Docker and Kubernetes. Being able to discuss how you've implemented these practices in past projects can demonstrate your readiness for the 'you build it, you run it' mindset.
✨Tip Number 3
Prepare to discuss your experience with cloud platforms like AWS, GCP, or Azure. Highlight any projects where you've optimized systems for performance and scalability, as this aligns closely with Ten's goals.
✨Tip Number 4
Be ready to talk about your approach to automated testing and metrics. Since quality assurance is crucial for the role, sharing specific examples of how you've ensured software quality in previous roles will resonate well with the team.
We think you need these skills to ace AI Engineer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the AI Engineer position. Highlight the key responsibilities and required skills, such as proficiency in programming languages and experience with Gen AI tools, to tailor your application accordingly.
Showcase Relevant Experience: In your CV and cover letter, emphasize your experience with machine learning frameworks, cloud platforms, and DevOps practices. Provide specific examples of projects where you have successfully implemented these technologies.
Highlight Your Passion for AI: Express your curiosity and passion for AI in your application. Mention any personal projects, contributions to open-source, or relevant coursework that demonstrate your commitment to the field.
Tailor Your Application: Customize your CV and cover letter to reflect Ten's mission and values. Use language from the job description to show that you understand their goals and how you can contribute to their success.
How to prepare for a job interview at Ten Group
✨Show Your Passion for AI
Make sure to express your curiosity and passion for AI during the interview. Share specific projects or experiences where you've utilized AI tools or frameworks, as this will demonstrate your genuine interest in the field.
✨Demonstrate Technical Proficiency
Be prepared to discuss your proficiency in programming languages and ML frameworks. Highlight your experience with Gen AI tools and cloud platforms, as well as any hands-on experience with DevOps practices, which are crucial for the role.
✨Understand the Business Context
Familiarize yourself with Ten's mission and how AI can drive innovation within their service offerings. Being able to connect your technical skills to their business goals will show that you understand the bigger picture.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities, especially related to performance, scalability, and reliability of AI systems. Be ready to discuss how you would approach specific challenges and the solutions you would consider.
