At a Glance
- Tasks: Lead daily operations and ensure top-notch service at Nat's Restaurant.
- Company: Join a vibrant restaurant team focused on guest satisfaction and community engagement.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Open to international applicants with valid Canadian work permits.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: 5-7 years in restaurant operations with strong leadership and customer service skills.
The predicted salary is between 50000 - 60000 £ per year.
Open to International applicants with valid Canadian Work permits: Yes
Position Overview
Reporting to the Associate Director, Food and Beverage, the Senior Manager, Nat’s Restaurant is responsible for the overall operations of Nat’s Restaurant. The Senior Manager will oversee daily operations of front-of-house and back-of-house, monitor financial performance and provide leadership to staff in all restaurant areas.
Responsibilities
- Oversee daily operations to ensure consistency in service standards, menu quality, cleanliness, safety, and overall guest satisfaction
- Manage inventory levels and review discrepancies as needed
- Maintain relationships with suppliers and vendors
- Develop and execute marketing, promotional and community focused programs to increase brand visibility
- Monitor profit and loss (P&L) statements, controlling labour and food costs as needed, and identifying areas to drive revenue growth
- Ensure compliance with regulatory requirements including health and safety, liquor licensing, and food handling
- Lead the hiring, onboarding, training and performance management of restaurant managers and supervisors
- Oversee the hiring, onboarding and training of all part‑time positions
- Other duties as assigned
Skills and Abilities
- Excellent customer service skills and a personable approach
- Excellent leadership and team management skills
- Experience leading the opening of a new restaurant
- Advanced proficiency with point-of-sale (POS) and inventory management software (e.g., 'Squirrel or equivalent')
- Strong attention to detail
- Understanding of P&L statements and cost control strategies
- Understanding of restaurant groups and associated brand expectations
- Ability to confidently respond to problems in a calm, courteous, and helpful manner
- Intermediate proficiency with MS Office Suite
- Fully proficient in spoken and written English, with a second language considered an asset
- Willingness and ability to work a flexible work schedule, including evenings, weekends and holidays, based upon fluctuating event volume
Qualifications
- Minimum five to seven years of progressive experience in restaurant operations
- Minimum three years of managerial experience in restaurant operations
- Valid Serving it Right is required to be maintained during employment
- Valid Food Safe Level 1 is required to be maintained during employment
- Willingness to complete a Police Information Check is required
- Valid Basic First Aid, CPR, and AED Certification, or equivalent will be required to be maintained during employment
Senior Manager, Nat's Restaurant in Langley employer: Ten Feet Sports and Entertainment
At Nat's Restaurant, we pride ourselves on fostering a vibrant and inclusive work culture that values teamwork and personal growth. As a Senior Manager, you will benefit from comprehensive training programs, competitive compensation, and the opportunity to lead a passionate team in a dynamic environment, all while enjoying the beautiful surroundings of our location. Join us to make a meaningful impact in the culinary world and advance your career in a supportive setting.
Contact Details:
Ten Feet Sports and Entertainment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager, Nat's Restaurant in Langley
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Ten Feet Sports and Entertainment. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Ten Feet Sports and Entertainment
Don't be shy about reaching out to Ten Feet Sports and Entertainment directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Senior Manager, Nat's Restaurant in Langley
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Ten Feet Sports and Entertainment and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Ten Feet Sports and Entertainment
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
