At a Glance
- Tasks: Lead identity security projects and provide expert guidance to clients on Saviynt's platform.
- Company: Join Saviynt, a leader in AI-powered identity security solutions.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on innovation and client success.
- Why this job: Be the go-to expert in identity security and make a real difference for top brands.
- Qualifications: 10-15 years in identity security with strong project management skills.
The predicted salary is between 60000 - 80000 € per year.
Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions.
We're looking for a Technical Account Manager who is a true Identity Security Practitioner—someone who lives and breathes identity security, not just manages accounts. This isn't just about support; it's about being the technical vanguard for our most strategic clients, guiding them through complex identity transformations, anticipating their needs, and ensuring their Saviynt platform becomes an indispensable pillar of their security posture. You'll bridge the gap between deep technical expertise and strategic client partnership, driving successful implementations and ensuring long-term value.
What You'll Be Doing:
- Be the Identity Security Guru: Serve as the primary technical authority for assigned clients, providing high-level technical guidance and strategic direction throughout their Saviynt journey.
- Architect and Define Solutions: Lead the technical definition, scoping, and design of complex identity security solutions, translating intricate client requirements into robust, scalable Saviynt deployments.
- Own the Technical Delivery: Take full ownership of the technical execution of SOWs, orchestrating the successful delivery of professional services.
- Strategic Client Engagement: Conduct regular, in-depth technical reviews with customers, proactively identifying potential issues, optimizing their Saviynt environment, and ensuring maximum platform utilization and value realization.
- Proactive Problem Solving: Monitor support requests and client environments to identify recurring technical patterns, championing product enhancements or process improvements within Saviynt to address systemic issues.
- Drive Expansion & Adoption: Partner with account teams to identify and cultivate up-sell, cross-sell, and expansion opportunities by demonstrating how Saviynt can solve evolving identity security challenges and improve business outcomes.
- Technical Enablement: Develop and deliver advanced technical demonstrations and training sessions for clients, ensuring they can independently leverage the full power of the Saviynt platform.
- Internal Collaboration: Act as a critical liaison between clients, our Customer Professional Services (CPS) team, Engineering, and Product Management.
- Operational Excellence: Assist with regional services resourcing and forecasting, and manage timesheet and invoicing approvals.
What You Bring (Your Identity Security Arsenal):
- Extensive Identity Security Experience (10–15 years): Proven history of delivering enterprise-class Identity Governance and Administration (IGA) and/or Identity and Access Management (IAM) solutions.
- Proven Project Leadership (10+ years): Demonstrated success leading the scoping, planning, and delivery of large-scale, high-stakes identity security projects for enterprise clients.
- Client-Facing Acumen: Exceptional skill in building trusted advisor relationships with senior-level clients and partners.
- Complex Project Management Mastery: Expert ability to manage multiple concurrent, technically complex identity projects.
- Comprehensive Project Lifecycle Expertise: Deep knowledge of project planning, resource management, scope definition, schedule management, status reporting, and technical documentation.
- Technical Stack Proficiency: Core Web Technologies: XML, SPML/SOAP, Web and Application Servers, HTML. Database Management: Oracle, Sybase, MSSQL, MySQL. Directory Services: LDAP, Active Directory. Enterprise HR Systems: SAP, PeopleSoft. Programming Languages: Java, .NET, or C++. Identity Management Provisioning Systems.
Security Domain Knowledge:
- Mandatory IGA Experience: Must have substantial Identity Governance and Administration (IGA) experience.
- PAM Knowledge (Desirable): Familiarity with Privileged Access Management (PAM) is a plus.
- Integration Technology: Experience with integration technologies such as REST, LDAP, and database connectors.
- Directory Services: Knowledge of directory services including LDAP, Active Directory, and Azure AD.
- SaaS Platform Expertise: Must have experience working with SaaS security platforms.
- Security Frameworks (Desirable): Understanding of security frameworks like Zero Trust, NIST, and ISO27001 is a strong advantage.
IGA Product Experience:
- Core IGA Platforms: Must have experience working with one or more of the following IGA products: SailPoint, Okta, Oracle OIM, or Saviynt.
- Other Security Products (Nice to have): Experience with Pathlock, CyberArk, BeyondTrust, or Delinea is beneficial.
- Access Management (Nice to know): Familiarity with Access Management, Single Sign-On (SSO), and Multi-Factor Authentication (MFA) concepts.
Management & Client Engagement:
- Stakeholder Management: Proven experience in managing stakeholders, including leading Program Boards and interacting with senior management.
- RFP & Contract Management: Experience responding to Service RFPs, scoping projects, estimating, and producing Service Contracts/SOWs.
If Required for This Role, You Will:
- Complete security & privacy literacy and awareness training during onboarding and annually thereafter.
- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures.
Salary range can be discussed during interview process. Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Identity Security - Technical Account Manager in London employer: Ten Eleven Ventures
Saviynt is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the rapidly evolving field of identity security. Employees benefit from extensive professional growth opportunities, including hands-on project leadership and technical enablement, all while working with cutting-edge AI technology in a supportive environment that values diversity and inclusion. Located in a vibrant area, Saviynt provides a unique chance to engage with Fortune 500 clients and government institutions, making a meaningful impact on their security posture.
StudySmarter Expert Advice🤫
We think this is how you could land Identity Security - Technical Account Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with folks in the identity security space. Attend meetups, webinars, or industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements in identity security. This is your chance to demonstrate your expertise and make a lasting impression on potential employers.
✨Tip Number 3
Prepare for interviews by diving deep into Saviynt's platform and its features. Be ready to discuss how you can help clients navigate their identity transformations. Tailor your responses to show that you understand their needs and can be the technical vanguard they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Saviynt.
We think you need these skills to ace Identity Security - Technical Account Manager in London
Some tips for your application 🫡
Show Your Passion for Identity Security:When writing your application, let your enthusiasm for identity security shine through! We want to see that you’re not just ticking boxes but genuinely excited about the role and how you can contribute to our mission.
Tailor Your Experience:Make sure to highlight your relevant experience in identity governance and administration. We’re looking for specific examples of how you've tackled complex projects and delivered results, so don’t hold back on the details!
Be Clear and Concise:While we love a good story, keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your skills and achievements at a glance. Remember, clarity is key!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ten Eleven Ventures
✨Know Your Identity Security Inside Out
Make sure you brush up on your identity security knowledge, especially around IGA and IAM solutions. Be prepared to discuss your hands-on experience with specific platforms like Saviynt, SailPoint, or Okta, and how you've tackled complex technical challenges in the past.
✨Showcase Your Project Management Skills
Be ready to share examples of large-scale identity security projects you've led. Highlight your ability to manage timelines, budgets, and stakeholder expectations, as well as how you’ve navigated any hiccups along the way.
✨Engage with Technical Scenarios
Expect to dive into technical discussions during the interview. Prepare to articulate how you would architect and define solutions for clients, translating their needs into effective Saviynt deployments. Think through potential problems and how you would solve them.
✨Demonstrate Client-Facing Acumen
Since this role involves building trusted relationships with senior-level clients, practice articulating your approach to client engagement. Share stories that showcase your ability to combine technical credibility with strategic insight, ensuring clients feel supported and valued.
