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- Tasks: Lead technical guidance and strategic direction for clients in identity security.
- Company: Saviynt, a leader in AI-powered identity security solutions.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Join a dynamic team focused on innovation and operational excellence.
- Why this job: Be the go-to expert in identity security and make a real impact.
- Qualifications: 10+ years in identity security with strong client engagement skills.
The predicted salary is between 60000 - 80000 £ per year.
Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions.
We're looking for a Technical Account Manager who is a true Identity Security Practitioner—someone who lives and breathes identity security, not just manages accounts. This isn't just about support; it's about being the technical vanguard for our most strategic clients, guiding them through complex identity transformations, anticipating their needs, and ensuring their Saviynt platform becomes an indispensable pillar of their security posture. You'll bridge the gap between deep technical expertise and strategic client partnership, driving successful implementations and ensuring long-term value.
What You'll Be Doing:
- The Impact You'll Make
- Be the Identity Security Guru: Serve as the primary technical authority for assigned clients, providing high-level technical guidance and strategic direction throughout their Saviynt journey.
- Architect and Define Solutions: Lead the technical definition, scoping, and design of complex identity security solutions, translating intricate client requirements into robust, scalable Saviynt deployments.
- Own the Technical Delivery: Take full ownership of the technical execution of SOWs, orchestrating the successful delivery of professional services.
- Strategic Client Engagement: Conduct regular, in-depth technical reviews with customers, proactively identifying potential issues, optimizing their Saviynt environment, and ensuring maximum platform utilization and value realization.
- Proactive Problem Solving: Monitor support requests and client environments to identify recurring technical patterns, championing product enhancements or process improvements within Saviynt to address systemic issues.
- Drive Expansion & Adoption: Partner with account teams to identify and cultivate up-sell, cross-sell, and expansion opportunities by demonstrating how Saviynt can solve evolving identity security challenges and improve business outcomes.
- Technical Enablement: Develop and deliver advanced technical demonstrations and training sessions for clients, ensuring they can independently leverage the full power of the Saviynt platform.
- Internal Collaboration: Act as a critical liaison between clients, our Customer Professional Services (CPS) team, Engineering, and Product Management, ensuring client feedback drives product innovation and technical excellence.
- Operational Excellence: Assist with regional services resourcing and forecasting, and manage timesheet and invoicing approvals, ensuring seamless operational flow.
What You Bring (Your Identity Security Arsenal)
- Extensive Identity Security Experience (10–15 years): Proven history of delivering enterprise-class Identity Governance and Administration (IGA) and/or Identity and Access Management (IAM) solutions, including hands-on engineering, architecture, and complex technical problem-solving.
- Proven Project Leadership (10+ years): Demonstrated success leading the scoping, planning, and delivery of large-scale, high-stakes identity security projects for enterprise clients, from initiation through post-go-live optimization.
- Client-Facing Acumen: Exceptional skill in building trusted advisor relationships with senior-level clients and partners, combining technical credibility with strategic insight.
- Complex Project Management Mastery: Expert ability to manage multiple concurrent, technically complex identity projects, balancing timelines, budgets, and stakeholder expectations.
- Comprehensive Project Lifecycle Expertise: Deep knowledge of project planning, resource management, scope definition, schedule management, status reporting, and the production of meticulous technical documentation.
- Technical Stack Proficiency: Core Web Technologies: XML, SPML/SOAP, Web and Application Servers, HTML. Database Management: Oracle, Sybase, MSSQL, MySQL. Directory Services: LDAP, Active Directory. Enterprise HR Systems: SAP, PeopleSoft. Programming Languages: Java, .NET, or C++. Identity Management Provisioning Systems: (e.g., legacy Sun, Oracle, IBM, Novell, or similar modern platforms). Security Software/IT Audit: A strong understanding of broader security principles and practices, or experience in internal IT audit.
Security Domain Knowledge:
- Mandatory IGA Experience: Must have substantial Identity Governance and Administration (IGA) experience.
- PAM Knowledge (Desirable): Familiarity with Privileged Access Management (PAM) is a plus.
- Integration Technology: Experience with integration technologies such as REST, LDAP, and database connectors.
- Directory Services: Knowledge of directory services including LDAP, Active Directory, and Azure AD.
- SaaS Platform Expertise: Must have experience working with SaaS security platforms.
- Security Frameworks (Desirable): Understanding of security frameworks like Zero Trust, NIST, and ISO27001 is a strong advantage.
IGA Product Experience:
- Core IGA Platforms: Must have experience working with one or more of the following IGA products: SailPoint, Okta, Oracle OIM, or Saviynt.
- Other Security Products (Nice to have): Experience with Pathlock, CyberArk, BeyondTrust, or Delinea is beneficial.
- Access Management (Nice to know): Familiarity with Access Management, Single Sign-On (SSO), and Multi-Factor Authentication (MFA) concepts.
Management & Client Engagement:
- Stakeholder Management: Proven experience in managing stakeholders, including leading Program Boards and interacting with senior management.
- RFP & Contract Management: Experience responding to Service RFPs, scoping projects, estimating, and producing Service Contracts/SOWs.
If Required for This Role, You Will:
- Complete security & privacy literacy and awareness training during onboarding and annually thereafter.
- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as: Data Classification, Retention & Handling Policy, Incident Response Policy/Procedures, Business Continuity/Disaster Recovery Policy/Procedures, Mobile Device Policy, Account Management Policy, Access Control Policy, Personnel Security Policy, Privacy Policy.
Salary range can be discussed during interview process. Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Identity Security - Technical Account Manager employer: Ten Eleven Ventures
Contact Detail:
Ten Eleven Ventures Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Identity Security - Technical Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with folks in the identity security space. Attend industry events, webinars, or even local meetups. The more people you know, the better your chances of landing that Technical Account Manager role.
✨Tip Number 2
Show off your skills! Prepare for interviews by brushing up on your technical knowledge and be ready to discuss real-world scenarios where you've tackled complex identity security challenges. We want to see how you think on your feet!
✨Tip Number 3
Tailor your approach! When you’re chatting with potential employers, make sure to highlight your experience with IGA and IAM solutions. Show them how your background aligns perfectly with what Saviynt is looking for in a Technical Account Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Saviynt team and making an impact in identity security.
We think you need these skills to ace Identity Security - Technical Account Manager
Some tips for your application 🫡
Show Your Passion for Identity Security: When writing your application, let your enthusiasm for identity security shine through! We want to see that you’re not just ticking boxes but genuinely excited about the role and how you can contribute to our clients' success.
Tailor Your Experience: Make sure to highlight your relevant experience in identity governance and administration. We’re looking for someone who can bridge technical expertise with client engagement, so be specific about your past projects and how they relate to the job.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for the Technical Account Manager role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Ten Eleven Ventures
✨Know Your Identity Security Inside Out
Before the interview, make sure you brush up on your identity security knowledge. Understand Saviynt's platform and how it fits into the broader landscape of identity governance and administration. Be ready to discuss specific projects you've worked on and how they relate to the role.
✨Prepare for Technical Deep Dives
Expect to dive deep into technical discussions during your interview. Prepare to explain complex identity security solutions you've architected or implemented. Use real-world examples to showcase your problem-solving skills and how you've navigated challenges in past projects.
✨Showcase Your Client Engagement Skills
As a Technical Account Manager, building relationships is key. Be prepared to share experiences where you've successfully engaged with clients, understood their needs, and provided strategic guidance. Highlight your ability to act as a trusted advisor and how you've driven value for clients.
✨Demonstrate Your Project Management Mastery
You'll need to manage multiple projects simultaneously, so be ready to discuss your project management experience. Talk about how you've balanced timelines, budgets, and stakeholder expectations in previous roles. Mention any tools or methodologies you use to keep projects on track.