Tempur Sealy. Iconic brands. Storied history. Industry-leading innovation.
Tempur Sealy is committed to improving the sleep of more people, every night, all around the world. As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we know how crucial a good night of sleep is to overall health and wellness. Utilizing over a century of knowledge and industry-leading innovation, we deliver award-winning products that provide breakthrough sleep solutions to consumers in over 100 countries. Our highly recognized brands include Tempur-Pedic®, Sealy® and Stearns & Foster®. We hire people who have a passion for helping others find their best night's sleep. No matter what stage of your career, you can build your future at Tempur Sealy!
Job Summary: The Ecommerce Platform Specialist is responsible for supporting the day-to-day operation, configuration, governance, and continuous improvement of Tempur Sealy's e-commerce platform ecosystem.
Working closely with business stakeholders, development teams, and external partners, the role ensures that platform configurations are maintained, organised, and aligned with business requirements while supporting the successful delivery of projects and operational initiatives.
The successful candidate will act as a key coordination point between business and technology teams, helping to maintain platform quality, consistency, and operational excellence across multiple markets. This role requires strong attention to detail, excellent organisation skills, a proactive mindset, and a passion for e-commerce technologies.
Working with:
- Collaborate with local e-commerce teams to understand business requirements and identify platform improvement opportunities.
- Work closely with Product Owners, Developers, QA Analysts, and Project Managers to support the successful delivery of platform enhancements.
- Support Digital Marketing, Merchandising, Customer Service, and Operations teams with platform-related requirements and issue resolution.
Essential Duties, Responsibilities, and Key Results Area:
- Support the day-to-day administration and operation of the e-commerce platform.
- Maintain Salesforce Commerce Cloud Business Manager configurations and ensure adherence to platform governance standards.
- Support the configuration and maintenance of promotions, campaigns, content assets, customer groups, source codes, sorting rules, site preferences, and other platform settings.
- Regularly review platform configurations and identify obsolete, duplicate, or unused assets and settings.
- Coordinate platform clean-up and optimisation initiatives to maintain a scalable and organised platform environment.
- Investigate platform issues and coordinate resolution with development teams and external vendors.
- Monitor platform health and identify opportunities for operational improvement.
- Maintain platform documentation, configuration guidelines, and operational procedures.
- Promote consistency, governance, and best practices across platform usage.
- Contribute to the successful operation and evolution of the e-commerce platform landscape.
Technical Skills and Experience:
- 3-5 years of experience working with e-commerce platforms, digital products, or web-based business applications. Experience with platform administration, configuration management, or functional support activities.
- Experience with platform integration and data mapping.
- Good understanding of e-commerce operations, processes, and best practices.
- Familiarity with Salesforce Commerce Cloud (SFCC) is highly desirable. Experience with Salesforce Marketing Cloud (SFMC) is advantageous.
- Ability to read and understand code is a plus.
- Strong organisational and stakeholder management skills.
- Excellent problem-solving skills and attention to detail, with a commitment to delivering high-quality solutions.
- Ability to work effectively within cross-functional and Agile delivery teams.
Work Environment/Physical Requirements:
Office based in Uxbridge, London, with great access to public transport or provided parking. Hybrid working available with 3 days working in the office and flexible to attend meetings during other days.
Occasional travel might be required.
Tempur Sealy International is committed to equal opportunities, and values diversity in our workforce. We provide equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability, or any other legally protected characteristic. We maintain a fair and inclusive hiring process, ensuring that all candidates are evaluated based on their qualifications, skills, and experience. Our dedication to equal opportunities extends to every aspect of our organisation, fostering an inclusive and supportive work environment for all team members.
We are committed to the privacy and security of your personal data. For more information on our practices,
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E-Commerce Platform Specialist in Uxbridge employer: tempurpedic
Tempur Sealy UK is an exceptional employer, offering a supportive work culture that values teamwork and customer satisfaction. With opportunities for professional growth and development, employees enjoy a dynamic environment where their contributions directly impact sales and customer experiences. Located in Hayes, Middlesex, the company provides competitive benefits and a commitment to work-life balance, making it an ideal place for those seeking meaningful employment in the transport sector.
StudySmarter Expert Advice🤫
We think this is how you could land E-Commerce Platform Specialist in Uxbridge
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like tempurpedic are looking for when hiring for a E-Commerce Platform Specialist.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to tempurpedic for the E-Commerce Platform Specialist, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at tempurpedic as a E-Commerce Platform Specialist, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out tempurpedic’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a E-Commerce Platform Specialist.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at tempurpedic, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with tempurpedic's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at tempurpedic. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at tempurpedic
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that tempurpedic uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at tempurpedic. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
