At a Glance
- Tasks: Be a brand ambassador and provide exceptional customer service to help customers find their perfect sleep solution.
- Company: Join Tempur Sealy, a leader in innovative bedding products with a storied history.
- Benefits: Enjoy competitive salary, commission-based earnings, 25 days holiday, and private medical insurance.
- Other info: Flexible hours, team initiatives, and opportunities for training and development.
- Why this job: Make a real impact by helping others achieve better sleep while growing your career.
- Qualifications: Passion for customer service, strong communication skills, and a friendly, engaging personality.
The predicted salary is between 22000 - 28000 £ per year.
Tempur Sealy is committed to improving the sleep of more people, every night, all around the world. As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we know how crucial a good night of sleep is to overall health and wellness. Our highly recognized brands include Tempur-Pedic®, Sealy® and Stearns & Foster®. We hire people who have a passion for helping others find their best night’s sleep.
Purpose of the role
You will be a key contributor to our success. Our Store Employees are ambassadors of the TEMPUR brand. They offer our customers an exceptional experience through personalised, insightful advice and assistance. The ideal candidate will be customer focussed, highly driven, flexible, and enjoy the challenge of working hard to achieve even the toughest targets.
Key Responsibilities
- Be a brand ambassador and help achieve store sales and conversion targets
- Ensure each customer receives the TEMPUR customer journey through outstanding customer service and living our brand values
- Offer exceptional 1-2-1 customer service and ensure the customer comes first
- Knowledgeable about the benefits and uses of each TEMPUR product and continuously develop your product knowledge and understanding of the business
- Support Store Management team in achieving individual and store sales targets
- Execute the daily operational goals and priorities assigned by store management
- Maintain product merchandising, monitor shop floor inventory and replenish new products when needed
- Assist and process deliveries and organization of stock room, ensuring teamwork
- Operate cash registers, take and record orders through a computerized system in person or over the phone and close daily revenue
- Maintain a clean and orderly environment in the store and back office/kitchen areas
- Participate in team meetings by bringing fresh ideas, that are realistic and achievable
Knowledge, Skills & Experience
- We are looking for a confident, bright and enthusiastic individual who is passionate about the TEMPUR brand and products
- Proven experience in delivering exceptional customer service
- Be able to balance a customer-orientated and a results-driven approach, to deliver and exceed sales results
- Operate with honesty and integrity
- Be a clear communicator with a good command of English, both spoken and written
- Be able to be professional at all times, but with an outgoing, friendly and engaging personality
- A team player, who is able to maintain positive relationships with their co-workers
- Adhere to company’s policies and procedures
- Maintain a smart and presentable appearance at all times
- Must be able to work and willingness to work flexible hours to meet the needs of the business
Why TEMPUR is a great place to work
- Competitive salary
- Commission based sales – sell more, earn more!
- 25 days holiday
- Life Insurance
- Pension contributions
- Private medical insurance
- Team initiatives
- Training & Development
Tempur Sealy International is committed to equal opportunities, and values diversity in our workforce. We provide equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability, or any other legally protected characteristic. We maintain a fair and inclusive hiring process, ensuring that all candidates are evaluated based on their qualifications, skills, and experience.
Retail Sales Associate employer: Tempur UK
Tempur Sealy is an exceptional employer that prioritises employee growth and well-being, offering a competitive salary alongside an attractive commission structure that rewards performance. With a strong commitment to training and development, employees are empowered to enhance their skills while being part of a diverse and inclusive work culture that values teamwork and innovation. Located in a dynamic retail environment, Tempur Sealy provides a unique opportunity to contribute to a globally recognised brand dedicated to improving sleep quality for customers worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Associate
✨Tip Number 1
Get to know the TEMPUR products inside out! When you walk into that interview, show off your knowledge about the benefits of each mattress and pillow. This will not only impress the hiring team but also demonstrate your passion for helping customers find their perfect sleep solution.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to simulate real-life scenarios. Being able to handle customer concerns with patience and professionalism is key to showing you’re the right fit for the TEMPUR brand.
✨Tip Number 3
Don’t forget to showcase your sales achievements! Whether it’s hitting targets in previous roles or coming up with creative ideas to boost sales, make sure to highlight these experiences during your interview. We love seeing candidates who are results-driven!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us. Let’s get you on board with the TEMPUR team!
We think you need these skills to ace Retail Sales Associate
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the TEMPUR brand shine through! We want to see how much you care about helping others find their best night's sleep.
Tailor Your Experience:Make sure to highlight any previous customer service experience that aligns with our values. We love seeing how you've gone above and beyond to create exceptional experiences for customers in the past.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with TEMPUR.
How to prepare for a job interview at Tempur UK
✨Know Your Products Inside Out
Before your interview, make sure you’re familiar with the TEMPUR brand and its products. Understand the benefits of each mattress and pillow, as well as any current promotions. This knowledge will not only impress your interviewers but also show your passion for helping customers find their best night’s sleep.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to embody the TEMPUR customer journey and your commitment to putting customers first.
✨Be Ready to Discuss Sales Strategies
Since this role involves achieving sales targets, be prepared to discuss how you would approach selling TEMPUR products. Think about your strategies for engaging customers and converting their interest into sales. Showing that you can balance a customer-oriented approach with results-driven goals will set you apart.
✨Emphasise Teamwork and Communication
Highlight your ability to work well in a team and communicate effectively. Share examples of how you’ve collaborated with colleagues to achieve common goals or how you’ve contributed fresh ideas in team meetings. This will align with TEMPUR's values and show that you’re a great fit for their culture.
