At a Glance
- Tasks: Support new tenants with tailored assistance and manage their tenancy needs.
- Company: A busy Local Authority in Southeast London with a focus on community support.
- Benefits: Competitive hourly rate, hybrid working, and potential for contract extension.
- Other info: Opportunity for professional development and growth in a supportive environment.
- Why this job: Make a real difference in people's lives by helping vulnerable tenants thrive.
- Qualifications: Experience in local authority roles and knowledge of housing legislation required.
The predicted salary is between 23.28 - 23.28 £ per hour.
Our client, a busy Local Authority in Southeast London, is looking for an experienced Tenancy Support Officer to join their team and play a crucial role in tenancy services operations.
Rate: £23.28 per hour (Umbrella)
Contract Duration: Temp (Sep 2026) Possible Extension
Working Arrangement: Hybrid
Purpose: Assist and support the New Builds tenancy enforcement officer in managing a large volume of new tenants presenting with variable support needs. Ensure support is in place for successful management and sustainment of the tenancy, offering a holistic and supportive approach to tenants with additional needs.
Job Responsibilities:
- Responsible for referrals for support and providing tailored support to a caseload of vulnerable tenants following tenancy start-up.
- Refer tenants to other Council and health services, including social services, psychiatric services, and drug/alcohol agencies.
- Undertake risk assessments of current and future tenants, particularly those with histories of mental illness and/or substance abuse problems.
- Liaise closely with other agencies involved with tenants and ensure relevant Council departments are advised of new cases and details of support provision.
- Support tenants to raise orders for routine and discretionary repairs in accordance with Council procedures and adhere to budget limits.
- Monitor rent accounts ensuring regular payments are made to reduce arrears; keep tenants on arrears agreements and work closely with the income teams to address rent arrears.
Job Requirements:
- Previous experience working within a local authority or a similar organisation.
- Working knowledge of changes in legislation in housing and support services.
- Experience and knowledge of current welfare benefits and housing benefits.
- Evidence of continuing professional development.
Tenancy Support Officer employer: Tempting Recruitment
As a Tenancy Support Officer with our client, a dynamic Local Authority in Southeast London, you will be part of a supportive and collaborative work culture that prioritises the well-being of both employees and tenants. The role offers competitive pay, hybrid working arrangements, and opportunities for professional development, ensuring you can grow your skills while making a meaningful impact in the community. Join a team that values holistic support and fosters a positive environment for both staff and the vulnerable populations they serve.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Support Officer
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to Tempting Recruitment, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace Tenancy Support Officer
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of Tempting Recruitment. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at Tempting Recruitment. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at Tempting Recruitment
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with Tempting Recruitment.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Tenancy Support Officer role at Tempting Recruitment, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show Tempting Recruitment that you can think critically and act effectively under pressure.
