Resident Liaison Officer in Suffolk

_{22nd April, 2026}

Are you eager to land a brand new role? Our client, based in East England, are looking for a Resident Liaison Officer, to support with the wellbeing of social housing residents.

Position: Resident Liaison Officer
Rate: £19.90 per hour(Umbrella)
Contract Duration: 3 Months – with possible extension

Purpose:
Being the first point of contact for tenants and encourage them to take part in the Warm Homes Program, listing the aims and their benefits with the project.

Job Responsibilities:
– Strong customer service, engaging with customers through home visits, phone calls, and online communication.
– Handling concerns, complaints and queries from all tenants; liaising closely with other stakeholders.
– Maintain accurate records, evidence logs, and documentation in line with compliance procedures.
– Work independently to plan appointments and attend meetings to ensure the smooth delivery of work being carried out.

Job Requirements:
– Previous experience working on projects, within a community facing role, with strong customer service.
– Full UK licence, access to own vehicle with business insurance.
– Level 3 educated (or equivalent)
– Preferably has knowledge of social housing, local government, and property maintenance.

Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review.

How to Apply:
If you are interested in applying, please press the button below, send your CV to jade.packham@temptingrecruitment.co.uk or contact Jade on 020 3854 4906
to discuss further.

To explore other exciting opportunities or learn more about our recruitment process, please visit our website https://www.temptingrecruitment