At a Glance
- Tasks: Provide technical support in a busy bereavement services setting.
- Company: Local Authority in West London with a supportive team environment.
- Benefits: Competitive pay of £21.93 per hour and potential for contract extension.
- Other info: On-site role with opportunities for professional growth.
- Why this job: Make a meaningful impact while gaining valuable experience in local government.
- Qualifications: 5 GCSEs including maths and English; previous technical support experience required.
The predicted salary is between 45700 - 45700 £ per year.
Are you eager to land a brand new role? Our client, a busy Local Authority in West London, are looking for an experienced Technical Support Officer to join their team and play a crucial role within their Bereavement Operation.
Position: Technical Support Officer
Rate: £21.93 ph Umbrella
Contract Duration: 3 months with Possible Extension
Working Arrangement: On-Site
Job Duties:
- Deliver a skilled and flexible technical administration support service within the bereavement services setting.
- Responsible for delivering complex, routine, and emergency tasks against the technical administrative standards to ensure consistency in maintaining service delivery.
- Maintain an understanding of the operational workflow processes and linkage with the technical administrative support services.
Job Requirements:
- Minimum 5 GCSE level pass including maths and English, or equivalent.
- Previous experience working as a Technical Support Officer or similar organisation.
- Previous experience working for a Local Authority or similar organisation.
Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review.
How to Apply: If you are interested in applying, please press the button below, send your CV to james.rosa@temptingrecruitment.co.uk or contact James on 020 3854 4910.
Technical Support Officer in London employer: Tempting Recruitment
Join a dynamic Local Authority in West London, where your role as a Technical Support Officer will be pivotal in enhancing bereavement services. We pride ourselves on fostering a supportive work culture that values employee growth and development, offering opportunities for training and advancement within the public sector. With a commitment to community service and a collaborative environment, this position not only provides meaningful work but also the chance to make a real difference in people's lives.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Officer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the local authority or bereavement services. A friendly chat can sometimes lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and understanding of operational workflows. We want you to shine when discussing how you can deliver top-notch support!
✨Tip Number 3
Don’t forget to showcase your previous experience! Be ready to share specific examples of how you’ve tackled complex tasks in past roles, especially in similar organisations.
✨Tip Number 4
Apply through our website for a smoother process! It’s quick and easy, and we’ll make sure your application gets the attention it deserves.
We think you need these skills to ace Technical Support Officer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Support Officer role. Highlight your relevant experience and skills that match the job description, especially your technical administration support experience.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your previous experiences align with the responsibilities outlined in the job description.
Showcase Your Qualifications:Don’t forget to mention your GCSEs or equivalent qualifications in maths and English. This is a must-have for the role, so make it clear you meet this requirement right at the start of your application.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Tempting Recruitment
✨Know Your Stuff
Make sure you brush up on the technical skills required for the role. Familiarise yourself with the specific software and tools used in bereavement services, as well as any relevant administrative processes. This will show that you're not just a good fit on paper but also ready to hit the ground running.
✨Understand the Organisation
Research the Local Authority and their bereavement operations. Knowing their values, mission, and recent developments can help you tailor your answers and demonstrate genuine interest. It’s all about showing that you’re not just looking for any job, but that you want to be part of their team.
✨Prepare for Scenario Questions
Expect questions that assess how you handle complex or emergency tasks. Think of examples from your past experience where you successfully navigated challenges in a technical support role. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, the challenges they face in bereavement services, or how success is measured in this role. This shows that you’re engaged and thinking about how you can contribute to their success.
