Repairs Complaints & Legal Officer in London

Repairs Complaints & Legal Officer in London

London Full-Time No working from home possible
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09th July, 2026

Are you eager to land a brand new role? Our client, a busy Local Authority in West London, are looking for an experienced Repairs Complaints & Legal Officer to join their team and play a crucial role in their Housing Operations.
Position:
Repairs Complaints & Legal Officer
Rate:
£30.22 per hour (Umbrella)
Contract Duration:
8 Months
Work arrangement: Hybrid
Job Responsibilities:

  • To be responsible for liaising with all team members to ensure the delivery of a customer focused repairs service.
  • To liaise with team members and other colleagues to co-ordinate and produce informed and accurate responses to Legal disrepair cases, customer enquiries, complaints, Members' Enquiries, FOI requests etc.
  • To ensure all team members receive the appropriate level of communication to maintain engagement with the Council’s vision, priorities and activities.
Job Requirements:
  • A building and/or property related qualification or equivalent knowledge and experience
  • Experience of managing complaints and enquiries within a similar environment, liaising with colleagues and contractors to reach satisfactory conclusions.
  • Writing reports and briefings for senior managers and Cabinet Members demonstrating attention to detail and accuracy
  • Driving License and Vehicle Required
Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review.
How to Apply:
If you are interested in applying, please press the button below, send your CV to james.rosa@temptingrecruitment.co.uk or contact James on
020 3854 4910

Repairs Complaints & Legal Officer in London employer: Tempting Recruitment

As a leading Local Authority in Liverpool, we pride ourselves on being an excellent employer that values the contributions of our Social Workers. Our supportive work culture fosters professional growth through mentorship and training opportunities, ensuring that you can thrive while making a meaningful impact in the community. With competitive pay rates and a commitment to empowering both our staff and service users, we offer a rewarding environment for those looking to advance their careers in social work.

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Contact Details:

Tempting Recruitment Recruitment Team