At a Glance
- Tasks: Maximise rental income and manage tenant queries in a dynamic local authority.
- Company: Busy Local Authority in West London with a focus on community support.
- Benefits: Competitive hourly rate, hybrid working, and potential for contract extension.
- Other info: Join a supportive team with opportunities for career growth.
- Why this job: Make a real difference in the community while developing your professional skills.
- Qualifications: Experience in local authority housing and knowledge of relevant legislation required.
The predicted salary is between 60000 - 70000 £ per year.
Are you eager to land a brand new role? Our client, a busy Local Authority in West London, are looking for an experienced Rental Income Support Officer to join their team and play a crucial role within their income maximisation operations.
Position: Rental Income Support Officer
Rate: £31.71 per hour (Umbrella, Inside IR35)
Contract Duration: Temporary (Sept 2026) Possible Extension
Working Arrangement: Hybrid
Job Purpose: Manage a patch of properties that requires responsibility for maximising rental income of approximately £70m per annum.
Job Duties:
- Work to carry out all relevant operational and legal processes to ensure current tenant housing rental income is maximised in line with statutory regulations, council policy, operational procedures, court pre-action protocol and performance indicators.
- Manage a patch of rent accounts and be the first point of contact for residents regarding all types of queries ranging from accounts in credit where the resident is requesting a refund through to attending evictions.
- Maximise income through early intervention as soon as rent accounts are in arrears with the key emphasis being on personal contact through phone calls and home visits.
Job Requirements:
- Previous experience working within a local authority or a similar organisation.
- A comprehensive understanding and knowledge of housing and other relevant legislation, the regulatory framework which governs housing, associated case law, Welfare Reforms and the court pre-action protocol.
- Experience of income management in a social housing environment and of dealing successfully with the challenges.
- Evidence of Continuing Professional Development.
Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review.
How to Apply: If you are interested in applying, please press the button below, send your CV to james.fernandez@temptingrecruitment.co.uk or contact James on 020 3854 4907 to discuss further.
To explore other exciting opportunities or learn more about our recruitment process, please visit our website https://www.temptingrecruitment.
Rental Income Support Officer in London employer: Tempting Recruitment
Join a dynamic Local Authority in West London, where your role as a Rental Income Support Officer will not only contribute to maximising rental income but also enhance the lives of residents. With a strong commitment to employee development and a supportive hybrid work culture, this organisation offers competitive pay and the chance to make a meaningful impact in the community. Experience a collaborative environment that values your expertise and fosters professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Rental Income Support Officer in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for a Rental Income Support Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of housing legislation and income management practices. We recommend practising common interview questions related to the role, so you can showcase your expertise confidently.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in making a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don't forget to check our website regularly for new opportunities! We’re always updating our listings, and applying directly through us can give you an edge in the application process. Let's land that job together!
We think you need these skills to ace Rental Income Support Officer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Rental Income Support Officer role. Highlight your experience in income management and any relevant legislation knowledge. We want to see how your skills match what we're looking for!
Showcase Your Experience:In your application, be sure to showcase your previous experience working within a local authority or similar organisation. We love seeing evidence of your understanding of housing regulations and your ability to handle income management challenges.
Be Clear and Concise:When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate straightforward applications that get to the point!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can explore other exciting opportunities while you're there!
How to prepare for a job interview at Tempting Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of housing legislation and income management. Familiarise yourself with the specific regulations and policies that govern rental income support, as this will show your potential employer that you're serious about the role.
✨Showcase Your Experience
Prepare to discuss your previous experience in local authorities or similar organisations. Be ready to share specific examples of how you've successfully managed rent accounts and maximised income, especially through early intervention strategies.
✨Practice Your Communication Skills
Since you'll be the first point of contact for residents, it's crucial to demonstrate strong communication skills. Practice answering common interview questions clearly and confidently, and think about how you would handle difficult conversations with tenants.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face in income maximisation, or how success is measured in this role. This shows your genuine interest and helps you assess if the job is the right fit for you.
