At a Glance
- Tasks: Support and maintain ICT infrastructure while providing expert technical advice.
- Company: Busy local authority in Northwest London with a focus on digital services.
- Benefits: Competitive rate of £500 per day and potential for contract extension.
- Other info: Opportunity to grow your skills in a supportive environment.
- Why this job: Join a dynamic team and make a real impact on local digital services.
- Qualifications: 1+ year experience in IT support and relevant professional development.
Are you eager to land a brand new role? Our client, a busy local authority in Northwest London, are looking for an experienced IT Support Consultant to join their team and play a crucial role in their digital services operations.
Position: IT Support Consultant
Rate: £500 per day (Umbrella, Inside IR35)
Contract Duration: Temporary (Aug 2026) Possible Extension
Purpose: Support and maintain the existing ICT infrastructure for Shared Technology Services, covering all four areas of end user computing, datacenter, data network and messaging & collaboration support.
Job Responsibilities:
- Provide expert technical advice on own area of specialisation (one of client, datacenter, voice & data network and application support).
- Monitor incoming queues on the IT servicedesk system, perform initial triage of all calls and assign to correct team.
- Accurately and clearly document fixes to technical issues and update the IT knowledge base, enabling their colleagues to quickly resolve any future occurrences of similar issues using this documentation.
Job Requirements:
- Previous experience working within a local authority or a similar organisation.
- At least 1 year experience within an IT Support Consultant role or equivalent.
- Evidence of Continuing Professional Development.
Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review.
How to Apply: If you are interested in applying, please press the button below, send your CV to james.fernandez@temptingrecruitment.co.uk or contact James on 020 3854 4907 to discuss further. To explore other exciting opportunities or learn more about our recruitment process, please visit our website https://www.temptingrecruitment.
IT Support Consultant in London employer: Tempting Recruitment
Join a dynamic local authority in Northwest London, where your expertise as an IT Support Consultant will be valued and impactful. With a strong commitment to employee development and a collaborative work culture, you'll have the opportunity to enhance your skills while contributing to essential digital services. Enjoy competitive rates and the chance to make a real difference in the community through your role.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Consultant in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who have experience with local authorities. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on common IT support scenarios. Think about how you’d handle specific technical issues and be ready to share your problem-solving process. We want to see your expertise shine!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Check out our website for more opportunities! We’ve got loads of roles that might suit your skills. Applying through us gives you a better chance of landing that dream job, so don’t miss out!
We think you need these skills to ace IT Support Consultant in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Support Consultant role. Highlight your relevant experience, especially any work within local authorities or similar organisations. We want to see how your skills match what we're looking for!
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past roles to show how you've provided expert technical advice or resolved issues. This helps us see you in action and understand your problem-solving abilities.
Keep It Clear and Concise:When writing your application, clarity is key. Use straightforward language and avoid jargon unless it’s relevant. We appreciate a well-structured application that gets straight to the point without unnecessary fluff.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and allows you to explore other exciting opportunities we have available!
How to prepare for a job interview at Tempting Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on the specific technologies and systems mentioned in the job description. Familiarise yourself with common issues and solutions related to end user computing, datacentres, and data networks. This will help you demonstrate your expertise during the interview.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've successfully resolved technical issues in the past. Be ready to discuss your thought process and the steps you took to troubleshoot problems. This will highlight your ability to think critically and act efficiently under pressure.
✨Understand the Local Authority Context
Research the local authority's digital services and any recent projects or initiatives they've undertaken. Showing that you understand their specific challenges and goals will set you apart from other candidates and demonstrate your genuine interest in the role.
✨Communicate Clearly and Effectively
Practice explaining technical concepts in simple terms, as you'll need to communicate with both technical and non-technical staff. Clear documentation is key in IT support, so emphasise your ability to document fixes and update knowledge bases effectively.
