At a Glance
- Tasks: Investigate and resolve anti-social behaviour complaints while supporting victims.
- Company: Busy local authority in West London with a focus on community services.
- Benefits: Competitive pay, hybrid working, and potential for contract extension.
- Other info: Join a supportive team dedicated to enhancing resident satisfaction.
- Why this job: Make a real difference in your community by tackling complex ASB cases.
- Qualifications: Relevant qualification and experience in managing ASB cases required.
The predicted salary is between 28 - 28 £ per hour.
Are you eager to land a brand new role? Our client, a busy local authority in West London, are looking for an experienced ASB Complex Case Officer to join their team and play a crucial role in their resident services.
Position: ASB Response Officer
Rate: £28 per hour (Umbrella)
Contract Duration: Temp (Dec 2026) Possible Extension
Working Arrangement: Hybrid
Job Purpose: Responsible for carrying out a wide range of investigations, advisory and enforcement functions across all tenures of property (private, council-owned, and mixed tenure). The role provides a high-quality, customer-focused service to residents and elected members, resolving complaints and delivering enforcement activities under the Anti-Social Behaviour remit. This includes recognising and supporting victims of domestic violence linked to ASB cases.
Job Responsibilities:
- Responsible for the effective enforcement of highway, environmental, waste and general ASB prohibitions and regulations on Council land, public highway, and private land where regulations apply.
- Preparation of court files and attendance at Magistrates Court in support of such cases and for other actions.
- To respond effectively to complaints and service requests and aim to conclude cases in line with target completion times and to provide a detailed response in a timely manner fulfilling customer/resident satisfaction.
Job Requirements:
- Hold an appropriate qualification in a relevant field: NVQ, Diploma, relevant degree, or equivalent experience.
- Proven experience in managing complex ASB cases and enforcement.
- Access to own vehicle including valid Driving Licence.
Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review.
How to Apply: If you are interested in applying, please press the button below, send your CV to james.fernandez@temptingrecruitment.co.uk or contact James on 020 3854 4907 to discuss further.
To explore other exciting opportunities or learn more about our recruitment process, please visit our website https://www.temptingrecruitment.
ASB Response Officer in London employer: Tempting Recruitment
Tempting Recruitment is an excellent employer, offering a dynamic work environment within a supportive local authority finance team in East London. With a strong emphasis on employee growth and development, the company provides opportunities for professional advancement while promoting a healthy work-life balance through hybrid working arrangements. Join us to make a meaningful impact in public sector finance, where your expertise will be valued and your contributions recognised.
StudySmarter Expert Advice🤫
We think this is how you could land ASB Response Officer in London
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace ASB Response Officer in London
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Tempting Recruitment
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Tempting Recruitment.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Tempting Recruitment that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
