At a Glance
- Tasks: Recover debts and ensure compliance with legislation while providing excellent customer service.
- Company: A busy local authority in North London with a strong community focus.
- Benefits: Competitive hourly rate, hybrid working, and potential for contract extension.
- Other info: Join a supportive team with opportunities for professional growth.
- Why this job: Make a real difference in your community by helping recover vital funds.
- Qualifications: Experience in local authority debt recovery and strong communication skills.
The predicted salary is between 24.65 - 24.65 £ per hour.
Are you eager to land a brand new role? Our client, a busy local authority in North London, are looking for an experienced Debt Recovery & Enforcement Officer to join their team and play a crucial role in their debt recovery operations.
Job Purpose
The Debt Recovery & Enforcement Officer is responsible for recovering and enforcing debts on behalf of the Council, including Council Tax, NEC Sundry Debts (Oracle Advanced Collections), and other debt recovery portfolios. The role ensures all debts are collected efficiently, fairly and in accordance with relevant legislation, case law, local policies and the Council’s Debt Recovery Policy, while protecting the Council’s financial interests and maintaining high standards of customer service.
Job Responsibilities
- Recover outstanding debts and maximise income collection across assigned debt portfolios.
- Ensure debt recovery and enforcement actions are carried out in line with legislation, case law, Council policies and procedures.
- Maintain accurate records and provide advice and support to customers while balancing the Council’s duty to collect revenue.
Job Requirements
- Previous experience working within a local authority or a similar organisation.
- Excellent verbal and written communication skills, with the ability to negotiate effectively and achieve positive debt recovery outcomes.
- Understanding of debt recovery and enforcement processes relating to County Court and/or Magistrates’ Court procedures.
Important Note
Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review.
Debt Recovery & Enforcement Officer employer: Tempting Recruitment
As a leading Local Authority in Liverpool, we pride ourselves on being an excellent employer that values the contributions of our Social Workers. Our supportive work culture fosters professional growth through mentorship and training opportunities, ensuring that you can thrive while making a meaningful impact in the community. With competitive pay rates and a commitment to empowering both our staff and service users, we offer a rewarding environment for those looking to advance their careers in social work.
StudySmarter Expert Advice🤫
We think this is how you could land Debt Recovery & Enforcement Officer
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Debt Recovery & Enforcement Officer
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Tempting Recruitment
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Tempting Recruitment.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Tempting Recruitment that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
