Customer Care Officer

23rd June, 2026

Are you eager to land a brand new role? Our client, a Local Authority in Gloucestershire, are looking for an experienced Experienced Customer Care Officer to join their team and play a crucial role in their Customer Service Operations.
Position: Customer Care Officer
Rate: £17 per hour (Umbrella)
Contract Duration: 6Month possibility of extension
Working Arrangement: Fully On Site

Job Duties:

• One Stop Shop is the front face of the authority, dealing with customer enquiries for all services from a range of customers
• Resolve complex and challenging enquiries at the first point of contact, gather information and verify supporting evidence
• Update computer records as appropriate and provide advice on legislation driven services

Job Requirements:

• Extensive knowledge of all the Local Authorities services
• Previous experience in a Customer Service or similar role.
• Previous experience working in the Public Sector.

Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review.
How to Apply:
If you are interested in applying, please press the button below, send your CV to james.rosa@temptingrecruitment.co.uk or contact James on 020 3854 4910
to discuss further.
To explore other exciting opportunities or learn more about our recruitment process, please visit our website https://www.temptingrecruitment