At a Glance
- Tasks: Lead a team to provide exceptional support in a dynamic housing environment.
- Company: Join a compassionate organisation dedicated to enhancing lives.
- Benefits: Competitive salary, professional development, and a supportive work culture.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in care work and strong communication skills required.
- Other info: Opportunity for career growth and continuous improvement in a collaborative setting.
Job Description: Team Leader
All potential candidates should read through the following details of this job with care before making an application.
Responsible To: Service Manager/Operations Director or other manager as designated by the company
Short Description: The Team Leader is responsible for delivering Service User centred support; through the efficient operation of a number of Supported housing unit(s) and staff allocated to them in compliance with company processes and procedures.
Specific Duties: The TL will be specifically responsible for:
1. Supporting the Manager in day to day operations of supported housing unit(s)
2. Maximisation of Service User interests by liaising with internal and external stakeholders
3. Development, maintenance and implementation of a person centred support plan for each Service User
4. Personal delivery of physical and mental support to Service Users
5. Monitoring and maintenance of safeguarding the rights and dignity of each Service User
6. Routine assessment and communication of Service User development to interested stakeholders
7. Effective control of Service User financials and house budgets
8. Fostering of a positive environment in which Service Users and staff actively engage
9. Establishing and ensuring regular conduct of open and transparent two-way communication with Service Users and staff
10. Maintaining the cleanliness, quality, security and safety of each home and individual service user accommodation
11. Provision of management and supervision to subordinate staff
12. Respond to emergencies and provide guidance and support to subordinate staff
13. Actively engaging in performance and discipline management to maximise staff performance and assure compliance with company procedures
14. Conducting of staff training needs analysis and the co-ordination and delivery of training to maximise staff competence
15. Developing and implementing of staff-rotas ensuring that appropriate staff cover is available to Service Users
16. Successfully achieving the individual objectives set by the company
17. Accomplishing self-audits and pro-actively engage in external compliance audits
18. Enhancing current operations through continuous improvement
Generic Duties: In addition to specific responsibilities, the TL also be responsible for ensuring:
1. the maintenance of confidentiality of all information unless otherwise permitted by management
2. full compliance with company’s vision, values, policies and procedures
3. compliance with legislation and GSCC Code of Conduct as reflected in company procedures
4. undergo training and professional development as directed by the company
5. work in a manner that promotes team work and a collegial environment
6. active and positive promotion of the company’s image and brand
7. other duties that may be assigned by management
Qualifications: The following qualification, skills and experience are required for this role:
1. Preference for RMN grade3/4 and NVQ Level 3 or equivalent in Health and Social Care with a minimum of two years experience of care-working within a supported living environment. And working towards QCF/NVQ Level 4 LMA.
2. Strong living skills that can be transferred to service users i.e. all daily living skills etc.
3. Competence in the use of Microsoft Office and Internet applications
4. Strong English spoken, listening and written communication skills
5. Full driving licence and use of own car for general business use and to support Service Users
Team Leader- Multi-site Manager employer: Templewood Recruitment
Contact Detail:
Templewood Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader- Multi-site Manager
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how they align with your own. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experiences and skills effectively when it counts.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it shows you're proactive and really want to be part of what we do.
We think you need these skills to ace Team Leader- Multi-site Manager
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Team Leader and how your experience aligns with our needs.
Tailor Your Application: Don’t just send a generic CV and cover letter! Highlight your relevant experience in supported housing and how it relates to the specific duties mentioned in the job description. We want to see how you can make a difference!
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your written application reflects that. Use clear, concise language and check for any spelling or grammar mistakes. We love attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Templewood Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Team Leader in a multi-site management role. Familiarise yourself with the specific duties listed in the job description, such as supporting the manager and developing person-centred support plans. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Experience
Be ready to discuss your previous experience in care-working and how it relates to this role. Prepare examples of how you've successfully managed teams, supported service users, and handled emergencies. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Engage with Stakeholders
Since liaising with internal and external stakeholders is crucial, think of instances where you've effectively communicated or collaborated with others. Be prepared to discuss how you would foster positive relationships with service users, staff, and other stakeholders to ensure their interests are maximised.
✨Demonstrate Your Leadership Style
As a Team Leader, your leadership style is key. Reflect on how you motivate and manage your team, and be ready to share your approach to performance management and staff training. Highlight any strategies you've used to create a positive environment and ensure compliance with company procedures.