Team Leader/ Deputy Manager

Job Description: Team Leader – Extra Care facilities Responsible To: Service Manager or other manager as designated by the company Short Description: The Team Leader is responsible for delivering Service User centred support; through the efficient operation of the Extra Care facilities and staff allocated to them in compliance with company processes and procedures. Specific Duties: The TL will be specifically responsible for: 1. Supporting the Manager in day to day operations 2. Maximisation of Service User interests by liaising with internal and external stakeholders 3. Development, maintenance and implementation of a person centred support plan for each Service User 4. Personal delivery of physical and mental support to Service Users 5. Monitoring and maintenance of safeguarding the rights and dignity of each Service User 6. Routine assessment and communication of Service User development to interested stakeholders 7. Effective control of Service User financials and house budgets 8. Fostering of a positive environment in which Service Users and staff actively engage 9. Establishing and ensuring regular conduct of open and transparent two-way communication with Service Users and staff 10. Maintaining the cleanliness, quality, security and safety 11. Provision of management and supervision to subordinate staff 12. Respond to emergencies and provide guidance and support to subordinate staff 13. Act…