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- Tasks: Support individuals in daily living, mental health, and personal development.
- Company: Join a compassionate team dedicated to enhancing lives in supported housing.
- Benefits: Enjoy competitive pay, flexible shifts, paid training, and generous leave.
- Why this job: Make a real difference while developing your skills in a supportive environment.
- Qualifications: QCF Level 2 in Health and Social Care preferred; experience in care is a plus.
- Other info: Full driving licence and car use are desirable for transporting service users.
Specific Duties: The Support Assistant will be specifically responsible for:
- Supporting the Manager, Team Leader and Senior Staff in day to day operations of supported housing unit(s)
- Maximisation of Service User (SU) interests by liaising with internal and external stakeholders; and implementation of each SU's support plan
- Safeguarding the rights and dignity of each SU
- Fostering a positive environment in which SUs are actively engaged
- Conducting daily assessment of SUs mental and physical state; updating associated records and informing management
- Supporting SUs to build their confidence, self-esteem and their ability to manage their mental health symptoms
- Personal delivery of physical and mental support to SUs
- Promoting SUs health and assisting in their accurate medication
- Promoting SUs hygiene and personal presentation
- Supporting SUs with developing social skills and future independent living
- Supporting SUs with their daily living skills and domestic chores
- Supporting SUs with scheduling and attending appointments and daytime activities
- Supporting SUs to use public transport
- Encouraging and motivating SUs into employment, voluntary work and/or education
- Maintaining the cleanliness, quality, security and safety of each home and individual service user accommodation
- Accurate and timely update of SUs and house records
- Conducting regular two-way communication with SUs and management
- Key Work with designated SUs; and delivery of specific support as outlined in their support plans
- Successfully achieving the individual objectives set by the company
- Enhancing current operations through continuous improvement
Generic Duties: In addition to specific responsibilities, the Support Assistant will also be responsible for ensuring:
- The maintenance of confidentiality of all information unless otherwise permitted by management
- Full compliance with the company's vision, values, policies and procedures
- Compliance with legislation and GSCC Code of Conduct as reflected in company procedures
- Undergoing training and professional development as directed by the company
- Working in a manner that promotes teamwork and a collegial environment
- Active and positive promotion of the company's image and brand
- Other duties that may be assigned by management.
Qualifications: The following qualifications, skills and experience are desirable for this role:
- Preference for QCF Level 2 or equivalent in Health and Social Care with a minimum of two years experience of care-working within a supported living environment.
- Strong living skills that can be transferred to service users i.e. all daily living skills etc.
- Competence in the use of Microsoft Office and Internet applications
- Strong English spoken, listening and written communication skills
- Full driving licence desirable and use of own car to transport Service Users.
Summary of Benefits:
- Competitive hourly rate depending on experience
- 28 days annual leave (pro rata for part time hours)
- Full time and part time shifts available
- Company Pension Scheme
- Mileage paid for business use
- Car business insurance paid
- Enhanced Adult Workforce DBS paid
- Paid training – mandatory and care certificates
Support Assistant employer: Templewood Recruitment
Contact Detail:
Templewood Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Assistant
✨Tip Number 1
Familiarise yourself with the specific duties outlined in the job description. Understanding the day-to-day responsibilities will help you demonstrate your knowledge and enthusiasm during any interviews or discussions.
✨Tip Number 2
Network with professionals in the health and social care sector. Attend local events or join online forums to connect with others who work in supported living environments, as they may provide valuable insights or even referrals.
✨Tip Number 3
Showcase your transferable skills, especially those related to daily living support and communication. Be prepared to discuss specific examples of how you've successfully supported individuals in similar roles.
✨Tip Number 4
Research StudySmarter's values and mission. Aligning your personal values with ours can make a strong impression and show that you're genuinely interested in contributing to our team and the well-being of service users.
We think you need these skills to ace Support Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supported living environments. Emphasise any qualifications in Health and Social Care, as well as your ability to support service users with daily living skills.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the duties listed in the job description. Mention your experience in supporting individuals with mental health needs and how you can foster a positive environment for service users.
Showcase Communication Skills: Since strong communication skills are essential for this role, provide examples in your application of how you've effectively communicated with both service users and colleagues in previous positions.
Highlight Teamwork Experience: Discuss your experience working in a team-oriented environment. Mention any specific instances where you collaborated with others to achieve common goals, especially in care settings.
How to prepare for a job interview at Templewood Recruitment
✨Understand the Role
Make sure you thoroughly read the job description and understand the specific duties of a Support Assistant. Be prepared to discuss how your previous experience aligns with these responsibilities, especially in supporting service users and liaising with stakeholders.
✨Showcase Your Communication Skills
As a Support Assistant, strong communication skills are essential. During the interview, demonstrate your ability to listen actively and articulate your thoughts clearly. You might be asked to provide examples of how you've effectively communicated with service users or team members in the past.
✨Highlight Your Empathy and Compassion
This role requires a high level of empathy and understanding towards service users. Be ready to share experiences where you've shown compassion and supported individuals in challenging situations. This will help convey your suitability for fostering a positive environment.
✨Prepare Questions for the Interviewers
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company's values, team dynamics, and support strategies for service users. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
