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- Tasks: Lead a dynamic sales team to achieve ambitious growth goals and deliver exceptional customer service.
- Company: Fast-growing company in the self-storage industry with a supportive team culture.
- Benefits: Competitive salary, bonus scheme, professional development, and generous holiday allowance.
- Other info: Join a high-energy team focused on innovation and customer satisfaction.
- Why this job: Be a key player in a thriving industry while developing your leadership skills.
- Qualifications: 3+ years of sales leadership experience and strong coaching abilities.
Are you an experienced and dynamic sales/call centre manager, looking for your next challenge within a fast growing company and fast growing industry sector? We are looking for a motivated Sales Team Leader, with a growth mindset to lead a small team of Sales Advisors and support the company to achieve ambitious growth goals, whilst maintaining the highest levels of customer services.
Benefits:
- A competitive salary with company bonus scheme, to recognise high performance.
- Opportunities for ongoing professional development to grow your career.
- A supportive and high-energy team culture where your contributions matter.
- Perks such as free on-site parking and a generous holiday allowance, making your work-life balance a priority.
Your Role:
- Coach and train your team to excel and hit key performance indicators (KPIs).
- Train and develop the team in navigating customers through the sales process and converting enquiries into sales and reservations (inbound calls and email enquiries).
- Be responsible for the professional development and management of your team; focusing on sales training, coaching advisors on quality, personal development and monthly 121’s and performance management.
- Ensure customers are given the best customer experience and customer journey, starting from the initial enquiry stage, all the way to the end of their contracts - with the aim of driving repeat custom.
What We’re Looking For:
- You’re a natural leader with proven sales leadership experience (3+ years), ideally within a call centre/telesales environment (this role involves dealing with inbound calls and emails).
- Strong coaching, communication, and organisational skills.
- Analytical mind set to interpret data and drive decision making.
- Resilience, adaptability, and the ability to thrive under pressure.
The Ideal Candidate – Key Qualities:
- You’re not just a manager; you’re a coach who understands how to motivate a team to excel while keeping team morale high.
- You have a results-driven approach with the ability to manage and interpret data, ensuring performance metrics are always met.
- You thrive under pressure, maintain high attention to detail, and adapt quickly to dynamic environments.
- Emotional intelligence and strong communication skills enable you to handle everything from sales strategy meetings to resolving individual customer concerns.
- Focused on delivering the highest levels of service and going the extra mile for customers - creating a strong customer service culture.
This role is perfect for someone who loves to lead, innovate, and achieve while creating a positive and motivational team environment.
Self Storage Team Leader employer: Templewood Recruitment
Contact Detail:
Templewood Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Self Storage Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to sales leadership. Role-play with a friend or use online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your coaching skills during interviews. Share specific examples of how you've developed team members in the past, focusing on their growth and success under your guidance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Self Storage Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Sales Team Leader role. Highlight your sales leadership experience and any coaching or training you've done, as this is what we’re really looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for leading teams and driving sales. Don’t forget to mention how you can contribute to our high-energy team culture and customer service excellence.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements and metrics. We love numbers! Whether it’s hitting KPIs or improving team performance, make sure to quantify your successes to stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Templewood Recruitment
✨Know Your Sales Metrics
Before the interview, brush up on key sales metrics and KPIs relevant to the role. Be ready to discuss how you've used data to drive performance in your previous roles. This shows you understand the importance of analytics in achieving sales goals.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached and developed team members in the past. Highlight specific instances where your coaching led to improved performance or morale. This will demonstrate your leadership style and commitment to team growth.
✨Emphasise Customer Experience
Be ready to talk about your approach to customer service. Share stories that illustrate how you've gone the extra mile for customers and how you ensure a positive customer journey. This aligns with the company's focus on delivering exceptional service.
✨Demonstrate Adaptability
Think of examples where you've thrived under pressure or adapted to changing circumstances. Discuss how you maintain high attention to detail while managing multiple tasks. This will show that you're resilient and can handle the dynamic nature of the role.