Receptionist Administrator

Position: Service Administrator Location: Stoke Poges, Berkshire Are you the friendly face and confident voice that greets every customer with a smile? Do you thrive in a fast-paced environment where organization and efficiency are key? If so, we want you to join our dynamic team as our Service Administrator? Key Responsibilities: * Warmly greet and assist customers in person and over the phone, ensuring an exceptional customer experience. * Schedule and manage service, MOT and repair appointments, coordinating with the workshop team to ensure timely and efficient service delivery. * Provide accurate information about our services, pricing, and promotions, and address any customer inquiries or concerns (Full Training provided). * Maintain an organized and welcoming reception area, creating a positive first impression for our customers. * Handle administrative tasks such as processing paperwork, maintaining computer records, and processing customer payments. Qualifications: * Well-presented appearance, with a friendly and approachable demeanour * Excellent communication and interpersonal skills. * Strong organizational and multitasking abilities, with good attention to detail. * Proficiency in using computer systems and software for scheduling and administrative tasks. * Previous experience in a service centre/car dealership, in a receptionist role is preferred. * Passion for the automotive industry and a desire to provide highest levels of service to our customers. Why Join Us? * A supportive and collaborative team environment. * Opportunities for professional growth and development. * Competitive salary and benefits package. * The chance to work with a reputable and well-established car service centre. If you're ready to take the wheel and drive your career forward, apply today for immediate consideration and job start