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- Tasks: Ensure compliance and quality in home care services while monitoring health and safety.
- Company: Join a dedicated organisation focused on delivering high-quality care and maintaining compliance standards.
- Benefits: Enjoy opportunities for training, professional development, and a supportive team environment.
- Why this job: Make a real impact in the community by promoting a culture of compliance and safety.
- Qualifications: Knowledge of health and safety, confidentiality, and safeguarding procedures is essential.
- Other info: Be part of a team that values communication and teamwork in delivering exceptional care.
The predicted salary is between 28800 - 43200 £ per year.
We are recruiting for an exciting role of QA officer which will work with management and the registered care manager and be responsible for compliance and quality within the organisation. Responsible for compliance standards and risks associated with non-compliance. Ensure that management is kept up to date with any legislation and regulatory body changes, compliance standard changes and the implications of these changes. Ensure that policies and procedures are updated and reviewed as required.
As QA Officer:
- The safe delivery of the service in line with legislative requirements and the company's policy and procedures.
- Monitoring health and safety of both staff and service users.
- Ensuring that accurate records are maintained according to legal requirements to ensure efficiency in the business.
- Ensuring open channels of communication with service users, their families and representatives, staff and other health and social care professionals to deliver high quality home care services.
- Ensuring that audits are completed to ensure that standards are maintained.
- Completing health, safety and risk management audits.
- Achieving excellent CQC inspections.
- Ensuring that Health and Safety Legislation is adhered to at all times.
- Promoting a compliance culture at all times.
- Keeping abreast and up to date with law, best practice and company policies and ensuring that this is effectively communicated to the management and staff teams.
Generic Duties:
- Maintenance of confidentiality of all information unless otherwise permitted by management.
- Full compliance with company's vision, values, policies and procedures.
- Compliance with legislation and GSCC Code of Conduct as reflected in company procedures.
- Undergo training and professional development as directed by the company.
- Work in a manner that promotes teamwork and a collegial environment.
- Active and positive promotion of the company's image and brand.
- Other duties that may be assigned by management.
Qualifications and experience:
- Understanding of systems to maintain confidentiality in relation to client, staff and the business.
- Knowledge of health and safety matters in relation to home care services and risk management.
- Knowledge of how to recognise abuse and safeguarding procedures.
- Ability to plan and organise workloads effectively.
- Ability to maintain clear written and electronic records and to follow statutory reporting procedures.
Quality Assurance Officer employer: Templewood Recruitment
Contact Detail:
Templewood Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Officer
✨Tip Number 1
Familiarise yourself with the latest legislation and regulatory changes in health and social care. This knowledge will not only help you in interviews but also demonstrate your commitment to compliance and quality assurance.
✨Tip Number 2
Network with professionals in the field of quality assurance and health care. Attend relevant workshops or seminars to meet people who can provide insights into the role and potentially refer you to opportunities.
✨Tip Number 3
Prepare to discuss specific examples of how you've ensured compliance and quality in previous roles. Highlighting your experience with audits and risk management will set you apart from other candidates.
✨Tip Number 4
Showcase your ability to communicate effectively with various stakeholders. Being able to articulate how you would maintain open channels of communication in a QA role is crucial for success.
We think you need these skills to ace Quality Assurance Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Quality Assurance Officer. Emphasise your knowledge of compliance standards, health and safety regulations, and any previous roles in quality assurance or care management.
Craft a Strong Cover Letter: In your cover letter, express your passion for maintaining high standards in care services. Mention specific examples of how you've ensured compliance in past roles and how you can contribute to promoting a compliance culture within the organisation.
Highlight Relevant Qualifications: Clearly list any qualifications or training related to health and safety, risk management, or quality assurance. If you have certifications or courses that demonstrate your understanding of safeguarding procedures, be sure to include those as well.
Showcase Communication Skills: Since the role involves liaising with various stakeholders, highlight your communication skills. Provide examples of how you've effectively communicated with staff, service users, and regulatory bodies in previous positions to ensure compliance and quality.
How to prepare for a job interview at Templewood Recruitment
✨Know Your Compliance Standards
Familiarise yourself with the relevant compliance standards and legislation that govern the care sector. Be prepared to discuss how you would ensure adherence to these standards in your role as a QA Officer.
✨Demonstrate Communication Skills
Highlight your ability to maintain open channels of communication with various stakeholders, including service users, families, and staff. Prepare examples of how you've successfully facilitated communication in previous roles.
✨Showcase Your Audit Experience
Be ready to talk about your experience with conducting audits and how you ensure that standards are maintained. Discuss any specific tools or methodologies you have used in past positions.
✨Emphasise Teamwork and Collaboration
Since the role involves working closely with management and other professionals, illustrate your ability to work in a team environment. Share examples of how you've contributed to a positive team culture in previous jobs.
