Quality Assurance & Compliance Auditor
Quality Assurance & Compliance Auditor

Quality Assurance & Compliance Auditor

Full-Time 30000 £ / year No home office possible
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At a Glance

  • Tasks: Ensure compliance and quality in care services through audits and stakeholder communication.
  • Company: Join a well-established care provider dedicated to high-quality home care services.
  • Benefits: Enjoy competitive salary, 28 days leave, ongoing training, and a company mobile phone.
  • Why this job: Make a real impact in the care sector while developing your skills in a supportive environment.
  • Qualifications: Must be a car driver; experience in care services and excellent communication skills preferred.
  • Other info: Immediate consideration for applicants; travel required to various operational locations.

We have a great opportunity for a hardworking and driven individual, with a keen interest in Quality Assurance and compliance to join a well-established care provider based in Slough and requiring travel to operational locations. The key focus of the role is to work with management and the care operation to be responsible for compliance and quality within the organisation, supporting with driving compliance standards and managing risks associated with non-compliance.

In this role, you must be able to work with different stakeholders to ensure that you are delivering the required outcomes in a timely manner and that all the services and employee compliance is proactively maintained to the required standards. You must also ensure that management is kept up to date with any legislation and regulatory body changes, compliance standard changes and the implications of these changes.

Summary of benefits:

  • Competitive Salary
  • 28 days annual leave (inclusive of bank holidays)
  • Company pension scheme
  • Ongoing training and paid qualifications
  • Full expensed company mobile phone for business use
  • Company laptop
  • Mileage paid for business use
  • Car business insurance paid
  • Blue Light Card benefits package
  • Free car parking

The Quality & Compliance Auditor will be specifically responsible for:

  • Supporting the management team in the safe delivery of the service in line with legislative requirements and the company’s policy and procedures.
  • Ensuring that accurate records are maintained according to legal requirements to ensure efficiency in the business.
  • Implementing quality management and improvement systems.
  • Ensuring open channels of communication with service users, their families and representatives, staff and other health and social care professionals to deliver high quality home care services.
  • Ensuring that audits are completed to ensure that standards are maintained.
  • Conducting health, safety and risk management audits.
  • Administrating Self-Audits conducted by Area Managers, Lines Managers etc.
  • Administrating Property Visit Reports conducted by Housing Officers.
  • Investigating non-compliance issues and highlighting issues of concern.
  • Promoting a compliance culture at all times.
  • Keeping abreast and up to date with law, best practice and company policies and ensuring that this is effectively communicated to the management and staff teams.

Qualifications and experience:

  • Good understanding of the regulatory responsibilities of a Registered Care Manager and the law relating to care service (Not Essential).
  • ISO 9001 training would be beneficial, but is not essential.
  • You MUST be a car driver/owner, as the role involves travelling to audit sites when required.
  • Understanding of systems to maintain confidentiality in relation to client, staff and the business.
  • Have the ability to influence others and achieve the required outcomes for the audit and compliance purposes.
  • Knowledge of health and safety matters in relation to home care services and risk management.
  • Excellent communication skills.
  • Interpersonal and relationship building skills.
  • Experience of care services, risk assessment and person centred care and support would be ideal.
  • Ability to plan and organise workloads effectively and be able to work on self-initiative.
  • Good administrative skills and computer literacy on MS Office.
  • Ability to maintain clear written and electronic records and to follow statutory reporting procedures.

Please apply now for immediate consideration and job start.

Quality Assurance & Compliance Auditor employer: Templewood Recruitment

Join a well-established care provider in Slough, where we prioritise a supportive work culture that fosters employee growth and development. With competitive salaries, ongoing training, and a comprehensive benefits package including a company pension scheme and Blue Light Card perks, we are committed to ensuring our team members thrive while making a meaningful impact in the community. Our focus on compliance and quality assurance not only enhances your professional skills but also contributes to delivering exceptional care services.
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Contact Detail:

Templewood Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Quality Assurance & Compliance Auditor

✨Tip Number 1

Familiarise yourself with the latest regulations and compliance standards in the care sector. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated, which is crucial for a Quality Assurance & Compliance Auditor.

✨Tip Number 2

Network with professionals in the care industry, especially those involved in quality assurance and compliance. Attend relevant workshops or seminars to meet potential colleagues and learn more about the role, which can give you an edge when applying.

✨Tip Number 3

Prepare to discuss specific examples of how you've influenced compliance or improved quality in previous roles. Being able to articulate your experience in managing risks and ensuring compliance will set you apart from other candidates.

✨Tip Number 4

Showcase your communication and interpersonal skills during any interactions with us. As a Quality Assurance & Compliance Auditor, you'll need to work closely with various stakeholders, so demonstrating your ability to build relationships is key.

We think you need these skills to ace Quality Assurance & Compliance Auditor

Quality Assurance
Compliance Management
Risk Assessment
Health and Safety Knowledge
ISO 9001 Understanding
Audit Skills
Communication Skills
Interpersonal Skills
Relationship Building
Administrative Skills
Computer Literacy (MS Office)
Record Keeping
Self-Initiative
Time Management
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in quality assurance and compliance. Emphasise any previous roles where you worked with regulatory standards or conducted audits, as this will show your suitability for the position.

Craft a Strong Cover Letter: In your cover letter, express your passion for quality assurance and compliance. Mention specific examples of how you've contributed to maintaining compliance in past roles and how you can bring that expertise to the new position.

Highlight Relevant Skills: Clearly outline your skills that align with the job description, such as communication, risk management, and administrative abilities. Use bullet points for clarity and ensure they relate directly to the responsibilities mentioned in the job listing.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role in quality assurance.

How to prepare for a job interview at Templewood Recruitment

✨Understand the Regulatory Landscape

Familiarise yourself with the regulatory responsibilities of a Registered Care Manager and relevant legislation. This knowledge will demonstrate your commitment to compliance and quality assurance during the interview.

✨Showcase Your Communication Skills

Prepare examples that highlight your excellent communication and interpersonal skills. Be ready to discuss how you've effectively communicated with various stakeholders in previous roles, as this is crucial for the position.

✨Demonstrate Problem-Solving Abilities

Think of specific instances where you've identified non-compliance issues and successfully resolved them. This will showcase your ability to manage risks and promote a compliance culture within the organisation.

✨Highlight Your Organisational Skills

Be prepared to discuss how you plan and organise workloads effectively. Share examples of how you've managed multiple tasks or projects simultaneously, as this role requires strong organisational abilities.

Quality Assurance & Compliance Auditor
Templewood Recruitment
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