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- Tasks: Provide essential care and support to vulnerable adults during night shifts.
- Company: CCS Homecare Services, a key player in community care.
- Benefits: Permanent contract, competitive salary, paid training, and career progression.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience in care, good communication skills, and a positive attitude.
- Other info: Immediate start with long-term job security and growth opportunities.
Job Description: Night Response Officer (BANK)
Are you the right applicant for this opportunity Find out by reading through the role overview below.
Location: London Borough of Hillingdon and surrounding areas
Reports to: Field Liaison Supervisor / Service Manager
Shift Pattern: 9:30pm to 7:30am
CCS Homecare Services are providing essential care to the elderly and vulnerable adults across the London Borough of Hillingdon. This is a really rewarding key worker role, which offers a real feel good factor, whilst offering opportunities to progress your career in a secure and fast growing industry sector.
Due to continued expansion, we are looking for Night Response Officers who are truly passionate about delivering high quality care to vulnerable adults within the community. It is necessary for you to have a background in care, we are also looking for individuals with empathy, compassion, creativity and commitment and those who genuinely want to make a positive difference to other people’s lives. You will work alongside colleagues from other teams; the role will operate as a visiting support worker to resolve urgent problems experienced by a service user/resident, where emergency services are not required. In addition to ensuring that all residents living independently have an appropriate range of community based support option for their unscheduled support needs, to prevent unnecessary hospital admissions or emergency call outs.
Key responsibilities will include; but not be limited to:
* Co-located within the TeleCareLine team ready to provide an immediate response to all alerts into TeleCareLine that require a visit but do not require emergency services. This will range from supporting un-injured fallers to personal care needs and property related issues within sheltered schemes. Operating both as part of a team and individually as determined by the individual circumstances.
* Providing emergency personal care for both male and female service users as required
* Providing mobility support to service users in an emergency situation, using appropriate lifting equipment to lift uninjured fallers.
* Completing appropriate dynamic H&S risk assessment for all situations handled.
* Ensuring individuals who have raised an alert are safe and secure; this may involve organising the security of the property, or engaging additional support/emergency services.
* Acting as a trusted assessor reviewing the need for simple equipment to maintain an individuals ongoing safety.
* Ensuring confidentiality at all times and respect the service users individuality, equity and diversity and contribute to providing a Re-ablement service that is sensitive to these needs
* Maintaining the service users dignity, choice and control at all times and escalate immediately any concerns e.g. safeguarding, neglect
* Ensure timely and accurate reporting of all incidents via the companies application or any other applications
* Dealing with Police and other emergency services
* Other duties as required
Requirements:
* Have a Full Uk Driving License and access to a car.
* Business Insurance.
* Good verbal communication skills
* Written standard of written English
* Commitment, enthusiasm, flexibility, professionalism
* To have knowledge of personal care requirements of users, and the ability to provide efficient effective personal and physical care to service users.
* Experience in care required Good problem-solving skills and a solution focused approach
* Positive and friendly nature, with a ‘can-do’ attitude
* Being able to effectively manage GPS and navigation system in order to provide community care
Benefits:
* Permanent Contract
* Competitive Salary Structure + overtime available
* Business mileage paid
* Full Paid Training Offered – with on-going training and Learning & Development
* Key Worker Letter/ID Badge issued
* Full P.P.E. Provided to all workers
* Career Progression Available
* Fully Expensed DBS Disclosure Form provided by the company
This role offers successful candidates an immediate start, long term job security and the opportunities to progress in to management and Head Office roles for employees who are effective in these roles. Feel free to give us a call to have an informal chat and to find out more about the role and set yourself on a pathway to a successful new career
Night Response Officer employer: Templewood Recruitment
Contact Detail:
Templewood Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Response Officer
✨Tip Number 1
Network like a pro! Reach out to people in the care industry, especially those already working at CCS Homecare Services. A friendly chat can open doors and give you insider info on what they’re really looking for.
✨Tip Number 2
Prepare for the interview by practising common questions related to care roles. Think about your experiences and how they align with the Night Response Officer position. We want you to shine!
✨Tip Number 3
Show your passion! During interviews, share specific examples of how you've made a difference in someone's life. This role is all about empathy and compassion, so let that shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at CCS Homecare Services.
We think you need these skills to ace Night Response Officer
Some tips for your application 🫡
Show Your Passion for Care: When writing your application, let us see your passion for delivering high-quality care. Share any personal experiences or motivations that drive you to make a positive difference in people's lives.
Highlight Relevant Experience: Make sure to detail your background in care. We want to know about your previous roles and how they’ve prepared you for the Night Response Officer position. Specific examples can really make your application stand out!
Be Clear and Concise: Keep your writing clear and to the point. Use straightforward language and avoid jargon. This will help us understand your qualifications and enthusiasm without getting lost in complicated sentences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Templewood Recruitment
✨Know Your Care Background
Make sure you can talk confidently about your experience in care. Highlight specific situations where you've shown empathy and problem-solving skills, as these are crucial for a Night Response Officer.
✨Demonstrate Your Compassion
Prepare examples that showcase your compassion and commitment to helping vulnerable adults. Think of times when you've made a positive difference in someone's life, as this will resonate well with the interviewers.
✨Familiarise Yourself with the Role
Read up on the responsibilities of a Night Response Officer. Be ready to discuss how you would handle various scenarios, like providing emergency personal care or dealing with property-related issues.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This shows your interest in the role and the company. You might ask about training opportunities or how the team collaborates during night shifts.
