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- Tasks: Manage site operations, support the team, and ensure excellent customer service.
- Company: Join a company that values its employees and promotes a fun work environment.
- Benefits: Enjoy staff discounts, training programmes, a pension scheme, and 30 days holiday.
- Other info: Participate in charity work while getting paid and enjoy great career growth.
- Why this job: Make a real impact while developing your skills in a supportive team.
- Qualifications: Basic maintenance knowledge, driving licence, and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Hours: 40 hours per week, working a five out of seven-day shift pattern (including weekends and bank holidays on a rota basis).
The role
In this dual functioning role, you will be working under the direction of the Regional Store Manager and alongside a small team. Our Site Managers play a key role in ensuring the smooth running of the store and providing customers with the service they know and love. Our Site Managers spend much of the day managing the site autonomously, and are responsible for supporting the team in terms of maximising sales and profit targets, helping customers with anything they may need and ensuring the site is clean and well maintained.
What you'll do
- Site Management
- Accountable for the development and growth of every aspect of the site.
- Ensure all revenue and growth targets are achieved.
- Complete all reasonable maintenance and repairs.
- Take effective control of all costs within reasonable jurisdiction.
- Convert sales and help customers make informed decisions.
- Achieve sales targets by maximising sales opportunities.
- Provide stellar customer service, resolve complaints and address concerns, always keeping the company values in mind.
- Take pride in the site and maintain excellent standards.
- Carry out basic maintenance tasks on a daily basis, including painting, cleaning and small DIY jobs.
- Keep the site safe and healthy for staff and customers.
- Keep company systems, policies and procedures running smoothly, and assist with the creation and implementation of marketing plans to promote the store and create brand awareness.
- Promote the store in the local community by networking and liaising with local shops and businesses.
- We are committed to Corporate Social Responsibility, and we all dedicate 1% of our working time to volunteering or raising funds for charity. This only works out at around 2 hours of your work hours a month, so you can pay it forward while still being paid.
Who we're looking for
- Willing and able to work independently; basic knowledge of maintenance is essential.
- Driving Licence and access to own transport is essential (car/van or motorcycle).
- Physically fit and able to carry out maintenance/cleaning across site.
- Excellent communication and customer service skills.
- Goal orientated with some sales experience.
What we'll give you
- Staff discount on storage and retail products.
- Training and development programme.
- Contributory pension scheme.
- 30 days holiday, including bank holidays.
- Additional benefits after a qualifying period.
This role represents a truly wonderful opportunity to work for an excellent company, who truly value their employees and offer a fun and secure working environment. Apply now for immediate consideration and secure a great new role for yourself.
Site Maintenance Manager in London employer: Templewood Recruitment
Contact Detail:
Templewood Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Maintenance Manager in London
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the company’s values and mission. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills in site management and customer service can directly benefit the role. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your problem-solving skills! Be ready to share examples of how you've tackled maintenance issues or improved customer service in the past. This will demonstrate your ability to handle the responsibilities of the Site Maintenance Manager role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the position.
We think you need these skills to ace Site Maintenance Manager in London
Some tips for your application 🫡
Show Your Passion for Site Management: When writing your application, let us see your enthusiasm for site management! Share any relevant experiences that highlight your ability to maintain a clean and well-organised environment, as well as your knack for providing stellar customer service.
Highlight Your Maintenance Skills: Since basic maintenance knowledge is essential, make sure to mention any DIY tasks you've tackled in the past. Whether it's painting or fixing things around the house, we want to know how you can keep our site in tip-top shape!
Demonstrate Your Sales Savvy: We’re looking for someone who can help maximise sales opportunities. In your application, share examples of how you've successfully achieved sales targets or helped customers make informed decisions in previous roles.
Keep It Professional Yet Personal: While we love a friendly tone, remember to keep your application professional. Be yourself, but also ensure it reflects your understanding of our company values and commitment to community involvement. And don’t forget to apply through our website for a smoother process!
How to prepare for a job interview at Templewood Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Site Maintenance Manager. Familiarise yourself with the key tasks like managing site operations, achieving sales targets, and maintaining high standards. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves providing stellar customer service, be prepared to share examples from your past experiences where you've successfully resolved customer complaints or enhanced customer satisfaction. Highlighting your communication skills will set you apart from other candidates.
✨Demonstrate Your Maintenance Know-How
As basic maintenance knowledge is essential, think of specific maintenance tasks you've handled before. Whether it's painting, cleaning, or DIY jobs, be ready to discuss how you've tackled these tasks effectively. This will reassure the interviewer that you can manage the site autonomously.
✨Emphasise Your Team Spirit
Even though the role requires independent work, it’s important to show that you can collaborate well with a team. Share instances where you've worked alongside others to achieve common goals, especially in a retail or maintenance context. This will highlight your ability to support the team while driving sales and maintaining the site.