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- Tasks: Support the Manager in daily operations and deliver person-centred support to Service Users.
- Company: Join a dedicated team focused on enhancing the lives of individuals in supported housing.
- Benefits: Enjoy opportunities for training, professional development, and a positive work environment.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive setting.
- Qualifications: NVQ Level 2 in Health and Social Care and two years of care experience required.
- Other info: A full driving licence and own car are essential for supporting Service Users.
Responsible To: Service Manager/Team Leader or other Manager as designated by the company
Short Description: The Senior Support Assistant is responsible for delivering Service User centred support through the efficient operation of a number of Supported housing unit(s) and staff allocated to them in compliance with company processes and procedures.
Specific Duties: The SSA will be specifically responsible for:
- Supporting the Manager or Team Leader in day to day operations of supported housing unit(s)
- Maximisation of Service User interests by liaising with internal and external stakeholders
- Maintenance and implementation of a person centred support plan for each Service User
- Personal delivery of physical and mental support to Service Users
- Maintain safeguarding the rights and dignity of each Service User
- Routine communication of Service User development to interested stakeholders
- Effective control of Service User financials
- Fostering of a positive environment in which Service Users and staff actively engage
- Regular conduct of open and transparent two-way communication with Service Users and staff
- Maintaining the cleanliness, quality, security and safety of each home and individual service user accommodation
- Delivery of training to subordinate staff to maximise staff competence
- Attending and actively participating in review meetings
- Successfully achieving the individual objectives set by the company
- Enhancing current operations through continuous improvement
- Provision of staff cover where appropriate
Generic Duties: In addition to specific responsibilities, the SSA also be responsible for ensuring:
- the maintenance of confidentiality of all information unless otherwise permitted by management
- full compliance with company’s vision, values, policies and procedures
- compliance with legislation and GSCC Code of Conduct as reflected in company procedures
- undergo training and professional development as directed by the company
- work in a manner that promotes team work and a collegial environment
- active and positive promotion of the company’s image and brand
- other duties that may be assigned by management
Qualifications: The following qualification, skills and experience are required for this role:
- NVQ Level 2 or equivalent in Health and Social Care with a minimum of two years experience of care-working within a supported living environment. And working towards QCF/NVQ Level 3
- Strong living skills that can be transferred to service users i.e. all daily living skills etc.
- Competence in the use of Microsoft Office and Internet applications
- Strong English spoken, listening and written communication skills
- Full driving licence and use of own car to support Service Users
House Manager- Mental Health employer: Templewood Recruitment
Contact Detail:
Templewood Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land House Manager- Mental Health
✨Tip Number 1
Familiarise yourself with the principles of person-centred care. Understanding how to tailor support to individual needs will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the mental health and supported living sectors. Attend relevant workshops or seminars to meet people who can provide insights or even referrals for the House Manager position.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you've successfully supported service users. Highlighting your practical skills and achievements will make you stand out during the interview process.
✨Tip Number 4
Research StudySmarter’s values and mission. Being able to articulate how your personal values align with ours will show that you're a good cultural fit for the team.
We think you need these skills to ace House Manager- Mental Health
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Senior Support Assistant. Familiarise yourself with the specific duties listed in the job description to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in health and social care, particularly within supported living environments. Mention any relevant qualifications, such as NVQ Level 2 or equivalent, and your progress towards QCF/NVQ Level 3.
Showcase Communication Skills: Since strong communication skills are essential for this role, provide examples in your application that demonstrate your spoken, listening, and written communication abilities. This could include experiences where you effectively liaised with stakeholders or supported service users.
Personalise Your Cover Letter: Craft a personalised cover letter that reflects your passion for supporting individuals with mental health needs. Discuss how your values align with the company's vision and how you can contribute to fostering a positive environment for service users.
How to prepare for a job interview at Templewood Recruitment
✨Showcase Your Experience
Make sure to highlight your relevant experience in health and social care, especially any roles that involved supported living. Be prepared to discuss specific examples of how you've successfully supported service users in the past.
✨Demonstrate Communication Skills
Since strong communication is key in this role, practice articulating your thoughts clearly. You might be asked about how you would handle difficult conversations with service users or stakeholders, so think of examples where you've effectively communicated in challenging situations.
✨Understand Person-Centred Care
Familiarise yourself with the principles of person-centred care. Be ready to explain how you would implement individual support plans and ensure the dignity and rights of service users are maintained.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company. You could inquire about their approach to staff training or how they measure the success of their support programmes.
