At a Glance
- Tasks: Process customer orders, handle calls, and provide technical support in a fun team.
- Company: Fast-growing automotive business with a friendly culture.
- Benefits: Attendance bonus, generous commissions, pension scheme, and career progression opportunities.
- Other info: Full training provided; Monday to Friday hours for a balanced lifestyle.
- Why this job: Perfect for retail or hospitality workers seeking a better work-life balance.
- Qualifications: Experience in retail, customer service, or telesales with strong communication skills.
The predicted salary is between 17500 - 17500 £ per year.
If you are working in Retail or Hospitality and are fed up of working weekends and long hours on your feet, this could be the perfect alternative route for you! A great entry‑level opportunity to join a fun and friendly team, working for a high successful and fast growing automotive business who specialise in the distribution and supply of automotive car parts. We are in search of an enthusiastic and customer focused individual to work as a Customer Telesales Order Processor.
This is a hybrid role, covering customer order processing, telesales and technical customer support and would suit someone who enjoys spending time speaking to customers on the phone and developing their sales and account management skills (full training provided in role).
The role offers the following benefits:
- A unique Attendance & Punctuality bonus of £40/month
- Generous Bonus/commission of up to 10% of sales generated
- A contributory pension scheme
- Opportunities to progress within the organisation into more senior roles
Key Features of the role:
- Inbound Customer Call Handling (B2B)
- Sales Order Processing and expediting customer orders for timely despatch
- Using company CRM software to record all customer transactions (Training provided)
- Providing Technical support to customers
- Developing sales knowledge and cross‑selling and up‑selling of products
This role offers full training on all aspects of the role and the post holder will initially be dealing purely with inbound customer calls. As you develop in the role, you will be given more outbound calling responsibilities and have the opportunity to earn generous commissions.
In order to be considered for this role, you will need to have come from a Retail/Customer services, Telesales or Hospitality background, ideally having worked within a targeted sales/customer services background. You will need to have a good telephone manner, with good spoken English communication skills and the ability to build rapport with customers.
The working hours for this role are Monday – Friday 09.00am – 5.30pm. Starting Salary – £17,500 per annum + £40/month attendance bonus + generous commissions.
Customer Sales Order Processor in Hounslow employer: Templewood Recruitment
Join a dynamic and rapidly growing automotive business that values its employees and fosters a supportive work environment. With a focus on employee development, you will receive comprehensive training and have the opportunity to progress into more senior roles while enjoying a healthy work-life balance with Monday to Friday hours. Our unique benefits, including a monthly attendance bonus and generous commission structure, make this an attractive opportunity for those looking to thrive in a customer-focused role.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales Order Processor in Hounslow
✨Get Visible in Your Community
Retail hiring often happens locally, so don’t hesitate to stroll into shops like Templewood Recruitment with your CV in hand. Engage with the staff—show them your enthusiasm and ask about any openings. It’s all about making a memorable impression, so don’t shy away from being friendly!
✨Join Retail Job Fairs
Local job fairs are a goldmine for entry-level retail positions. Keep an eye out for events in your area where Templewood Recruitment might have a booth. This allows us to chat directly with hiring managers and get the inside scoop on what they're looking for!
✨Leverage Your Social Networks
Utilise social media platforms to let your friends and family know you're on the hunt for an entry-level retail gig. You’d be amazed at how many opportunities come from a simple post. Ask if anyone’s heard about openings at Templewood Recruitment or similar spots—it’s all about tapping into your network!
✨Look for Seasonal Opportunities
Retail often ramps up staffing during holiday seasons, so keep an eye out for temporary positions. Get in touch with Templewood Recruitment around times like Christmas or Black Friday. Applying for seasonal roles can sometimes lead to permanent positions if you impress!
We think you need these skills to ace Customer Sales Order Processor in Hounslow
Some tips for your application 🫡
Show Your Customer Service Skills:In retail, it's all about the customer experience! Make sure your CV highlights any previous customer service roles or relevant experiences. Whether it's a part-time gig or volunteering, include instances where you’ve gone above and beyond for customers to showcase your people skills.
Keep It Clear and Concise:Retail hiring managers sift through tons of applications, so get straight to the point. Tailor your CV to include key information like your availability and any retail experience, but make it easy to read. Bullet points and a tidy layout can make all the difference for those first impressions!
Craft a Friendly Cover Letter:Since this is an entry-level position, let your enthusiasm shine through in your cover letter! Mention why you're excited about working at Templewood Recruitment specifically—people love to see a genuine connection. Talk about your willingness to learn and how you're ready to take on the challenges of retail.
Research and Refer to Retail Trends:Showing knowledge of the retail industry can set you apart! Briefly mention some current retail trends or issues in your application to demonstrate your interest and understanding of the market. It’ll show that you’re not just any applicant but someone who genuinely cares about the brand and its customers.
How to prepare for a job interview at Templewood Recruitment
✨Show Off Your Customer Service Skills
In the retail world, customer service is king! Get ready to share your experiences dealing with customers, whether it’s from previous jobs or volunteering. Think about examples where you handled tough situations or went the extra mile, as employers like Templewood Recruitment want to see that you’ve got the people skills to keep their customers happy.
✨Know Your Products Inside Out
Before heading to your interview at Templewood Recruitment, take a deep dive into their product range. If you have a particular brand or category you're passionate about, bring that enthusiasm to the conversation. Familiarising yourself with their values and bestsellers can really set you apart as someone who's not just looking for any job, but is genuinely interested in retail.
✨Dress the Part – Retail Style
For an entry-level role in retail, your appearance can say a lot about your understanding of the industry. Dress smart but relatable—think about what you'd wear on the shop floor. Showing that you understand the brand image of Templewood Recruitment through your style can give you an edge right from the get-go.
✨Demonstrate Your Team Spirit
Retail is all about teamwork! Be prepared to discuss how you can contribute to a positive team environment at Templewood Recruitment. Having stories that illustrate how you've worked well with others, whether in school projects or group activities, can showcase your collaborative spirit, which is crucial for an entry-level position.
