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- Tasks: Lead a team of care workers to ensure top-notch service and user satisfaction.
- Company: Join a dedicated care company focused on quality and compassion.
- Benefits: Enjoy flexible working hours, training opportunities, and a supportive team environment.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in care management and strong communication skills are essential.
- Other info: Be part of a team that values collaboration and continuous improvement.
The Care Supervisor will be specifically responsible for:
- Managing Care Workers and ensuring the delivery of quality service and ensuring service user satisfaction.
- Ensuring the delivery of services as agreed in the service user support plans.
- Ensuring effective management of the team and resolving any issues promptly.
- Ensuring that staff adhere to company policies and procedures at all times.
- Monitoring the effectiveness of the care workers by conducting various spot checks, supervisions and group meetings in accordance to company policies and procedures.
- Ensuring that good relationships are maintained between staff and service users, by acting as the liaison between care staff, office staff and service users.
- Completing medication audits, ordering medication and recording any changes to service user medication as required for service users.
- Ensuring that staff rotas for the service are updated and available, and when necessary ensure that changes are made.
- Ensuring that care workers wear appropriate uniform, identification badges and use personal protective equipment as per guidelines.
- Attending and participating in service users care and support needs when required.
- Ensuring that audit spot checks are completed where medication is being administered.
- Ensuring that medication and observations forms are collected and submitted to the office timeously where necessary.
- Ensuring that accurate records are maintained and that there are thorough hand overs between incoming and outgoing staff.
- Ensuring that all incidents and accidents are recorded timeously and accurately.
- Ensuring that the Service Manager/Area Manager are notified immediately of any incidents and where necessary raise any safeguarding incidents.
- Investigating and resolving any non-critical incidents timeously.
- Conducting assessment of packages for new service users, quality assessments and re-assessments as required timeously.
- Conducting quality assurance checks through personal visits to service users, attending assessments and reviews.
- Representing the company in meetings with local authorities and commissions as and when required.
- Ensuring that there is a copy of the weekly schedule available prior to the start of the week.
- Collecting and collating data from the care workers in order to submit quarterly KPI information.
- Ensuring that regular team meetings are held with staff to discuss any job related issues, share company information and encourage knowledge sharing between staff.
Field Care Supervisor employer: Templewood Recruitment
Contact Detail:
Templewood Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Care Supervisor
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Field Care Supervisor. Understanding the nuances of managing care workers and ensuring service user satisfaction will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the care sector. Attend local events or join online forums to connect with current Field Care Supervisors. This can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare for situational questions by thinking about past experiences where you've managed teams or resolved conflicts. Being able to share specific examples will showcase your leadership skills effectively.
✨Tip Number 4
Research our company values and mission at StudySmarter. Aligning your personal values with ours during discussions can make a strong impression and show that you're a good cultural fit for the team.
We think you need these skills to ace Field Care Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing care workers and delivering quality service. Use specific examples that demonstrate your ability to resolve issues and maintain relationships between staff and service users.
Craft a Strong Cover Letter: In your cover letter, express your passion for care work and your understanding of the responsibilities outlined in the job description. Mention your experience with medication audits and team management to show you are a perfect fit for the role.
Highlight Relevant Skills: Emphasise skills such as communication, problem-solving, and leadership in your application. These are crucial for a Field Care Supervisor, so make sure they stand out in both your CV and cover letter.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in the care sector.
How to prepare for a job interview at Templewood Recruitment
✨Showcase Your Leadership Skills
As a Field Care Supervisor, you'll be managing a team of care workers. Be prepared to discuss your previous leadership experiences and how you've successfully managed teams in the past. Highlight specific examples where you resolved conflicts or improved team performance.
✨Understand Care Standards and Policies
Familiarise yourself with the relevant care standards and company policies. During the interview, demonstrate your knowledge of these regulations and how you would ensure compliance among your team. This shows that you take the role seriously and are committed to maintaining high standards.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in the role, such as managing staff rotas or handling incidents. Prepare clear, structured responses that outline your approach to resolving these issues.
✨Emphasise Communication Skills
Effective communication is key in this role, as you'll be liaising between care staff, office staff, and service users. Be ready to discuss how you foster good relationships and ensure clear communication within your team. Provide examples of how you've successfully navigated communication challenges in the past.
