At a Glance
- Tasks: Support operational managers with staffing issues and performance concerns.
- Company: Join a people-centric organisation focused on growth and employee development.
- Benefits: Enjoy a competitive salary, 28 days leave, and a company laptop.
- Why this job: Gain hands-on HR experience while making a real impact on staff retention.
- Qualifications: 2 years of HR experience and a full driving licence are essential.
- Other info: Flexible working arrangements and opportunities for HR project involvement.
The predicted salary is between 28800 - 43200 £ per year.
Human Resources Officer (Maternity Cover - 6-9 Months) Full-Time
Responsible To: HR Manager
Short Description: This is a hands-on role, working as part of a HR team, supporting a part of the operation. You will be responsible for supporting the operation and operational managers with making decisions relating to the management of staffing issues, including disciplinary, grievance, attendance and staff performance concerns.
Working Pattern: Full time Monday to Friday 9.00am to 5.00pm, based at Head Office in Slough with the flexibility to travel to homes within the operation (You MUST be a Car Driver, with your own car).
Summary of Benefits:
- Salary dependent upon skills and experience.
- Company laptop
- 28 days annual leave (including Bank holidays)
- Pension scheme
- Free car parking
- Blue Light Card Scheme, offering a range of discounts
- Dual Working arrangement
Key Features of the role:
- Being a key decision maker in working with the operational management teams on managing staff issues
- Supporting the operations management team to deal with performance concerns, utilising the appropriate company policies and procedures
- Building up an effective working relationship with line managers and supporting with their upskilling in proactively managing staff issues
- Through the regular review of staff supervisions, proactively identify initial performance concerns and high performing staff, supporting the management team with early interventions
- Ensuring that the operations management team are aware of the disciplinary and grievance procedures and supporting them appropriately to ensure that any issues are dealt with appropriately
- Supporting the Head of HR and Operations Management teams to positively impact and influence company staff retention
- Completing exit interviews at the earliest opportunity, providing feedback to the management team and identifying actions across the business to improve staff retention
- Work closely with the HR Team to deal with general HR queries through the HR Helpdesk, promptly respond to queries and work with the relevant departments to resolve issues raised
Qualifications and Experience:
- MUST HAVE at least 2 years’ generalist experience within a HR Officer/advisory level role in a similar role (experience gained within Health & Social Care organisations would be highly beneficial, though not essential)
- Strong English spoken, listening, writing, communication and presentation skills
- You MUST HAVE a Full driving license and use of own car to visit company homes if required
- Experience of working with; and advising line managers
- Good IT and communication skills, including the use of Excel
- Team orientated and results & outcome focused
- Confidence to work across all levels of the business
This role offers wide scope for exposure to a broad range of HR functions and mechanisms, as well as the opportunity to get involved in a range of HR Projects. My client is a highly people-led and people-centric organisation and the HR function and its personnel are key in shaping and influencing the future growth and direction of the company.
If you feel you have the relevant Employee Relations experience and leadership skills, please apply now for immediate consideration and job start.
Employee Relations HR Officer employer: Templewood Recruitment
Contact Detail:
Templewood Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations HR Officer
✨Tip Number 1
Familiarise yourself with the specific HR policies and procedures related to disciplinary and grievance issues. Understanding these will not only help you in interviews but also demonstrate your proactive approach to managing staff concerns.
✨Tip Number 2
Network with current or former employees in similar roles within the health and social care sector. They can provide valuable insights into the company culture and expectations, which can be a great advantage during your application process.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed employee relations issues. Highlighting your experience with performance concerns and how you’ve supported line managers will showcase your suitability for the role.
✨Tip Number 4
Demonstrate your IT skills, particularly with Excel, by being ready to discuss how you've used data to inform HR decisions. This will show that you're results-oriented and capable of leveraging technology in HR functions.
We think you need these skills to ace Employee Relations HR Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in HR, particularly any roles where you've dealt with employee relations, performance management, or disciplinary procedures. Use specific examples to demonstrate your skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with the key features of the position, such as supporting operational managers and building effective relationships.
Highlight Relevant Qualifications: Clearly state your qualifications and experience that meet the job requirements. If you have experience in Health & Social Care organisations, be sure to mention it, as it could give you an edge.
Showcase Communication Skills: Since strong communication skills are essential for this role, consider including examples of how you've effectively communicated with line managers or resolved HR queries in your application.
How to prepare for a job interview at Templewood Recruitment
✨Showcase Your HR Experience
Make sure to highlight your generalist HR experience, especially if you have worked in Health & Social Care. Be prepared to discuss specific situations where you successfully managed staffing issues or supported operational managers.
✨Demonstrate Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Prepare examples that showcase your listening and presentation skills, as well as how you've effectively communicated with line managers.
✨Understand Company Policies
Familiarise yourself with common disciplinary and grievance procedures. Be ready to discuss how you would support operational teams in applying these policies and how you’ve done so in the past.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your decision-making skills. Think of examples where you identified performance concerns early and how you intervened to support management in resolving these issues.