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- Tasks: Engage with customers, sell self-storage services, and maintain high standards of service.
- Company: Join a fun, friendly employer in a fast-growing, secure industry.
- Benefits: Enjoy a competitive salary, bonuses, 30 days holiday, and employee perks.
- Why this job: Great opportunity for personal growth, teamwork, and making a social impact through charity work.
- Qualifications: No specific qualifications required; all retail and customer service backgrounds welcome.
- Other info: Full training provided, with potential for career development and additional benefits.
The predicted salary is between 28880 - 32634 £ per year.
Are you passionate about building rapport with customers and delivering the highest levels of Customer Service? If so, read on to find out about this superb opportunity to work for a fun and friendly employer, in a fast growing and secure industry. Our client welcomes applicants from all different types of retail sales and customer service backgrounds.
This is a great opportunity to work as part of a small, friendly team, promoting high-end, self-storage services to customers; whilst providing excellent customer service and maintaining superb standards. The job holder will benefit from a broad range of exposure; covering sales, customer services, administration and operational management experience. The role offers a great base salary, with potential for further salary enhancements and a super benefits package.
Principle terms:- Working a day shift pattern, to include some weekend and bank holiday working (Working 40 hours per week)
- Starting salary: £28,880 p.a + EOY bonuses (First year OTE £32,634)
- Great bonus scheme
- 30 days holiday, which includes Bank Holidays
- Contributory pension scheme
- Perkbox - employee 'free perks' scheme, which includes discounts on many high street retailers, cinema tickets, supermarkets, gyms and much more.
- Staff discount on storage and retail products (30% discount on storage and 50% discount on retail packaging)
- Training and development programme
- Additional benefits after qualifying period, including: length of service award and a generous maternity and paternity package.
Sales/Customer Service:
- Sell space (dealing with inbound calls only - no cold calling involved) via phone, email and face to face; ensuring the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions.
- Achieve sales targets by maximising all sales opportunities. This will include responding and following up on customer enquiries, challenging objections, upselling retail products and closing sales wherever possible.
Administration/Banking:
- Reviewing and prioritising the tasks for the day, dealing with new enquiries, completing contracts and debt chasing.
- Reconcile cash, credit card, Direct Debit and BACS payments. Complete petty cash float checks on a daily basis.
Cleaning and General Maintenance:
- Take pride in the site and maintaining excellent standards.
Charity Participation:
- We’ve committed to Corporate Social Responsibility, meaning we all dedicate 1% of our working time to volunteering or raising funds for charity.
Please apply now for immediate consideration - the role is due to start towards the end of June. Full, paid training is provided in the role.
Customer Sales Advisor employer: Templewood Recruitment
Contact Detail:
Templewood Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor
✨Tip Number 1
Familiarise yourself with the self-storage industry. Understanding the key features and benefits of self-storage services will help you engage customers effectively and demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your customer service skills by role-playing common scenarios. This will prepare you for handling inquiries, overcoming objections, and upselling products, which are crucial aspects of the Customer Sales Advisor role.
✨Tip Number 3
Showcase your ability to work in a team environment. Since this role involves being part of a small, friendly team, emphasising your teamwork skills and experiences can set you apart from other candidates.
✨Tip Number 4
Research the company’s values and commitment to Corporate Social Responsibility. Being able to discuss how you align with their mission and your willingness to participate in charity initiatives can make a positive impression.
We think you need these skills to ace Customer Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Use specific examples that demonstrate your ability to build rapport with customers and achieve sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the role. Mention how your background aligns with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, emphasise skills such as communication, problem-solving, and teamwork. These are crucial for a Customer Sales Advisor role and will help you stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Templewood Recruitment
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service. Share specific examples from your past experiences where you successfully built rapport with customers and resolved their issues.
✨Demonstrate Sales Skills
Prepare to discuss your sales experience, particularly in retail or customer service roles. Highlight any achievements related to meeting sales targets and how you maximised sales opportunities in previous positions.
✨Understand the Company and Role
Research the company and its self-storage services before the interview. Familiarise yourself with their values and the specifics of the role, so you can tailor your answers to show how you fit into their team.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about training opportunities or team dynamics.
