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- Tasks: Engage with customers, convert enquiries into sales, and maintain site standards.
- Company: Join a dynamic team focused on delivering exceptional customer service in the storage industry.
- Benefits: Enjoy flexible working hours, full training, and potential for permanent employment.
- Why this job: Perfect for those who thrive in a fast-paced environment and love helping customers make informed choices.
- Qualifications: No prior experience needed; just bring your enthusiasm and communication skills!
- Other info: This is a temporary role with the chance to secure a permanent position based on performance.
The predicted salary is between 24000 - 36000 £ per year.
Customer Sales Advisor (Permanent Role) About You: We are looking for a reliable, trustworthy individual, who has high standards and the ability and desire to provide the highest levels of service to customers. The ideal candidate will be someone who can work on their own initiative and lone work for large parts of the day and has a solutions focused approach to work. The key aspects of the role are converting inbound enquiries into sales, administration and maintaining site standards. Self Storage experience is not necessary, as full training will be provided in the role. The role involves working 5 days out of 7 on a rota basis, including weekend working on a rota basis. Additional Benefits * Working a day shift pattern, to include some weekend and bank holiday working (Working 40 hours per week) * Starting salary: £26,863 p.a + bonuses * Great bonus scheme; * 30 days holiday, which includes Bank Holidays; * Contributory pension scheme; * Perkbox – employee \’free perks\’ scheme, which includes discounts on many high street retailers, cinema tickets, super markets, gyms and much more. * Staff discount on storage and retail products (30% discount on storage and 50% discount on retail packaging); * Management training and development programme; * Additional benefits after qualifying period, including: a day off and gift for your birthday, length of service award and a generous maternity and paternity package. Key Features of the role: Sales/Customer Service * Sell storage space and ensure the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions (Full Training provided). * Achieve kpi\’s/targets by maximising all inbound sales opportunities. This will include responding and following up on customer enquiries, overcoming objections, upselling our retail products and closing sales wherever possible. Administration * Reviewing and prioritising the tasks for the day, dealing with new enquiries, completing contracts and debt chasing. Banking/Petty Cash * Reconcile cash, credit card, Direct Debit and BACS payments. Complete petty cash float checks on a daily basis. Site maintenance/cleaning Ensuring the site is kept clean and well maintained at all times and is always well presented for customers. Please apply now for immediate consideration and interview
Customer Sales Advisor employer: Templewood Recruitment
Contact Detail:
Templewood Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor
✨Tip Number 1
Familiarise yourself with common sales techniques and customer service best practices. This will help you feel more confident when discussing storage solutions and upselling products during the interview.
✨Tip Number 2
Practice your communication skills by engaging in role-play scenarios with friends or family. This can help you articulate your thoughts clearly and respond effectively to potential customer objections.
✨Tip Number 3
Research our company values and mission. Understanding what we stand for will allow you to align your answers with our expectations and demonstrate that you're a good fit for our team.
✨Tip Number 4
Be prepared to discuss how you manage your time and prioritise tasks. Since the role involves juggling multiple responsibilities, showcasing your organisational skills will be crucial in impressing us.
We think you need these skills to ace Customer Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Use specific examples that demonstrate your ability to convert enquiries into sales and provide exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and enthusiasm for the role. Mention your ability to work in a team, manage time effectively, and your willingness to learn, especially since full training will be provided.
Highlight Relevant Skills: In your application, emphasise skills such as organisation, self-motivation, and your ability to handle administrative tasks. These are key aspects of the role and will show you understand the job requirements.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work in a dynamic environment and your readiness to take on the challenges of the role. Mention your flexibility regarding the rota system, including weekend work.
How to prepare for a job interview at Templewood Recruitment
✨Showcase Your Communication Skills
As a Customer Sales Advisor, excellent communication is key. During the interview, demonstrate your ability to articulate ideas clearly and listen actively. Use examples from past experiences where you successfully communicated with customers or resolved issues.
✨Highlight Your Sales Experience
Even if you haven't worked in storage before, emphasise any sales experience you have. Discuss how you've converted inquiries into sales, overcome objections, or upsold products in previous roles. This will show your potential employer that you can achieve sales targets.
✨Demonstrate Organisational Skills
The role requires effective time management and organisation. Be prepared to discuss how you prioritise tasks and manage your time efficiently. You could mention specific tools or methods you use to stay organised, especially when handling multiple customer enquiries.
✨Express Your Team Player Attitude
Since the company values teamwork, convey your ability to work well with others. Share examples of how you've collaborated with colleagues to achieve common goals or improve customer service. This will help illustrate that you're a good fit for their team-oriented environment.
