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- Tasks: Process customer orders and provide tech support in a dynamic automotive environment.
- Company: Join a growing team passionate about cars and customer service.
- Benefits: Enjoy comprehensive training, career growth opportunities, and a competitive salary.
- Why this job: Kickstart your career in a supportive culture with a focus on customer satisfaction.
- Qualifications: Customer-focused individuals with strong communication skills and attention to detail.
- Other info: Immediate start available for motivated applicants ready to make an impact.
Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.
Job Type: Full-Time
Location: Park Royal, London
Salary: £26-28,000 per annum
Are you passionate about Cars and Customer services? Are you looking to kick start your career in a dynamic and supportive environment? If so, we have the perfect opportunity for you!
We are seeking an experienced Customer Order Processor to join our clients growing team. This role is ideal for individuals who are customer focused, enthusiastic and motivated to build connections with B2B customers. Full training is provided in the role, starting with Tech and customer support & order processing with existing clients and then progressing on to inbound and outbound order processing/sales calls.
Key Features of the role:- Deal with customer enquiries and tech support calls
- Accurately process customer orders for automotive car products and automotive technology.
- Communicate with customers to confirm order details and resolve any discrepancies.
- Collaborate with internal teams to ensure smooth order fulfilment and delivery.
- Maintain accurate records and update systems with order information.
- Respond to customer inquiries via email, phone, or chat with professionalism and efficiency.
- Highly customer focused and enthusiastic about delivering the highest customer services
- Ideally, passionate about cars and the automotive industry
- Strong attention to detail and organisational skills.
- Excellent communication skills, with clear spoken English.
- Comfortable working with technology and learning new software.
- A proactive attitude and the ability to work independently or as part of a team.
- Ability and willingness to be trained to deal with sales order processing
- Develop inbound and outbound sales skills
- Candidates with a stable career history, who have demonstrated commitment in roles.
- Comprehensive training and support in new role.
- Opportunities for career growth in a secure industry environment.
- A supportive and inclusive workplace culture.
- Competitive salary and benefits package.
- Friendly and supportive work culture.
If you’re ready to kickstart your career for 2025 in a new role and make a meaningful impact, we’d love to hear from you! This role offers an immediate start.
Customer Order Processor employer: Templewood Recruitment
Contact Detail:
Templewood Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Order Processor
✨Tip Number 1
Familiarise yourself with the automotive industry and current trends. Being knowledgeable about cars and automotive technology will not only help you in interviews but also show your genuine passion for the role.
✨Tip Number 2
Practice your communication skills, especially in a customer service context. Role-playing common customer scenarios can prepare you to handle inquiries and tech support calls effectively during the interview.
✨Tip Number 3
Demonstrate your organisational skills by preparing a system for tracking your applications and follow-ups. This shows your attention to detail and proactive attitude, which are key traits for the Customer Order Processor role.
✨Tip Number 4
Network with professionals in the automotive and customer service sectors. Engaging with others in the industry can provide insights and potentially lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Customer Order Processor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles related to order processing. Emphasise your passion for cars and the automotive industry, as this is a key aspect of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific skills that align with the job description, such as attention to detail and communication skills, and explain how you can contribute to their team.
Highlight Relevant Skills: In your application, be sure to mention your organisational skills, ability to work with technology, and any experience with B2B customer interactions. These are crucial for the Customer Order Processor role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential for this role.
How to prepare for a job interview at Templewood Recruitment
✨Show Your Passion for Cars
Make sure to express your enthusiasm for cars and the automotive industry during the interview. Share any personal experiences or knowledge you have about vehicles, as this will demonstrate your genuine interest in the role.
✨Highlight Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Discuss how you handled inquiries, resolved issues, and maintained a positive relationship with customers, as this is crucial for the Customer Order Processor role.
✨Demonstrate Attention to Detail
Since accuracy is key in processing orders, be ready to discuss how you ensure attention to detail in your work. You might want to mention specific methods or tools you use to stay organised and minimise errors.
✨Be Ready to Learn
Show your willingness to learn new software and processes. Mention any previous experiences where you quickly adapted to new technologies or systems, as this will reassure the interviewer of your ability to thrive in a dynamic environment.
