Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Build relationships with tradesmen and provide top-notch customer service.
- Company: Established lighting and electrical specialist with over 25 years of experience.
- Benefits: Monday to Friday work schedule, no weekends, and a supportive team environment.
- Why this job: Join a passionate team and make a real impact in the lighting and electrical industry.
- Qualifications: 2-3 years in a similar role with strong knowledge of lighting and electrical products.
- Other info: Dynamic workplace with opportunities for growth and development.
We have a wonderful opportunity for an experienced Trade Counter Sales Assistant to join a well-established and highly successful Lighting and Electrical specialist, working from their showroom based in Charlton, South East London - working Monday to Friday only (no weekends). They have a long, distinguished pedigree and over 25 years’ experience in the industry, specialising in everything to do with lighting and electrical wholesale parts and accessories. Keen to drive further success, they are in search of a highly personable, customer focused and enthusiastic Trade counter specialist, from a Lighting/Electrical background.
Key Features of the role:
- Develop strong relationships with tradesmen and corporate customers, pro-actively supporting them throughout the sales cycle, from initial enquiry to aftercare support.
- Deliver the highest levels of customer service, via Face to Face interaction, inbound/outbound calling and online communication with customers.
- Be on hand to promptly and professionally deal with any customer queries, logistics/delivery issues and always adopt a solution’s focused approach.
- Always look for opportunities to drive more sales and custom through repeat business, referrals and setting up corporate accounts; positioning the company as the number 1 choice for tradesmen.
- Create strong networks with tradesmen and commercial businesses who procure lighting and electrical supplies.
- Develop strong internal relationships with the Product and marketing teams to maintain strong knowledge of products and promotions to offer to your customers.
The ideal candidate:
- A minimum of 2-3 years’ experience within a similar Lighting/Electrical Trade/B2B role and strong knowledge of Lighting/Electrical products (Essential), ideally having worked for some of the other trade Lighting/Electrical companies.
- A strong communicator, with clear spoken and written English and someone with strong interpersonal skills and the ability to easily build rapport with others.
- Someone who is passionate about the industry and delivering high standards of service, keeping customers pro-actively informed at all stages of the sales process.
- Always adopts a friendly, solution’s focused approach, where no job or task is too big to handle and always seeks to “wow” the customer.
- Excellent organisational skills, with the ability to seamlessly multi-task and make each customer feel they are of paramount importance.
- Have the ability to think on your feet and to make the right decisions in the best interests of all parties.
- Basic IT skills, with MS Office Skills (Word & Outlook) and comfortable with IT software.
If you feel you have relevant experience within electrical trade counter sales, please apply now for immediate consideration and to discuss the role in more detail.
Trade Counter Assistant in Charlton employer: Templewood Recruitment
Contact Detail:
Templewood Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant in Charlton
✨Tip Number 1
Get to know the company inside out! Research their products, values, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your experience aligns with their needs. Highlight your customer service skills and any relevant trade knowledge to make a strong impression during interviews.
✨Tip Number 3
Network like a pro! Connect with industry professionals on LinkedIn or attend local trade events. Building relationships can lead to referrals and insider tips about job openings.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and makes it easier for us to keep track of your application.
We think you need these skills to ace Trade Counter Assistant in Charlton
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, make sure to read the job description carefully. It’s important to understand what we’re looking for in a Trade Counter Assistant so you can tailor your application to highlight your relevant experience.
Showcase Your Experience: When writing your application, don’t hold back on showcasing your experience in the lighting and electrical industry. We want to see how your background aligns with our needs, so be specific about your previous roles and achievements.
Be Personable and Enthusiastic: We’re looking for someone who is not just qualified but also personable and enthusiastic. Make sure your application reflects your passion for customer service and your ability to build strong relationships with clients.
Apply Through Our Website: Finally, don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Templewood Recruitment
✨Know Your Products Inside Out
Make sure you brush up on your knowledge of lighting and electrical products before the interview. Being able to discuss specific items, their uses, and benefits will show that you're not just a salesperson but someone who genuinely understands the industry.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond for a customer or resolved a tricky issue. This will demonstrate your commitment to providing top-notch service, which is crucial for this role.
✨Build Rapport with the Interviewer
Remember, this role is all about relationships. During the interview, focus on building a connection with your interviewer. Use friendly body language, maintain eye contact, and engage in conversation to show that you can easily connect with tradesmen and corporate customers.
✨Be Solution-Focused
Prepare to discuss how you approach problem-solving. Think of scenarios where you had to think on your feet or handle logistics issues. Highlighting your solution-focused mindset will resonate well with the company's emphasis on customer satisfaction and support.
