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For Companies At a Glance
- Tasks: Build relationships with tradesmen and provide top-notch customer service in a vibrant showroom.
- Company: Established lighting and electrical specialist with over 25 years of industry experience.
- Benefits: Monday to Friday work schedule, competitive salary, and a supportive team environment.
- Why this job: Join a passionate team and make a real impact in the lighting and electrical industry.
- Qualifications: 2-3 years in lighting/electrical sales and strong communication skills required.
- Other info: Opportunity for career growth in a dynamic and friendly workplace.
The predicted salary is between 30000 - 42000 ÂŁ per year.
We have a wonderful opportunity for an experienced Trade Counter Sales Assistant to join a well-established and highly successful Lighting and Electrical specialist, working from their showroom based in Charlton, South East London - working Monday to Friday only (no weekends). They have a long, distinguished pedigree and over 25 years’ experience in the industry, specialising in everything to do with lighting and electrical wholesale parts and accessories. Keen to drive further success, they are in search of a highly personable, customer focused and enthusiastic Trade counter specialist, from a Lighting/Electrical background.
Key Features of the role:
- Develop strong relationships with tradesmen and corporate customers, pro-actively supporting them throughout the sales cycle, from initial enquiry to aftercare support.
- Deliver the highest levels of customer service, via Face to Face interaction, inbound/outbound calling and online communication with customers.
- Be on hand to promptly and professionally deal with any customer queries, logistics/delivery issues and always adopt a solution’s focused approach.
- Always look for opportunities to drive more sales and custom through repeat business, referrals and setting up corporate accounts; positioning the company as the number 1 choice for tradesmen.
- Create strong networks with tradesmen and commercial businesses who procure lighting and electrical supplies.
- Develop strong internal relationships with the Product and marketing teams to maintain strong knowledge of products and promotions to offer to your customers.
The ideal candidate:
- A minimum of 2-3 years’ experience within a similar Lighting/Electrical Trade/B2B role and strong knowledge of Lighting/Electrical products (Essential), ideally having worked for some of the other trade Lighting/Electrical companies.
- A strong communicator, with clear spoken and written English and someone with strong interpersonal skills and the ability to easily build rapport with others.
- Someone who is passionate about the industry and delivering high standards of service, keeping customers pro-actively informed at all stages of the sales process.
- Always adopts a friendly, solution’s focused approach, where no job or task is too big to handle and always seeks to “wow” the customer.
- Excellent organisational skills, with the ability to seamlessly multi-task and make each customer feel they are of paramount importance.
- Have the ability to think on your feet and to make the right decisions in the best interests of all parties.
- Basic IT skills, with MS Office Skills (Word & Outlook) and comfortable with IT software.
If you feel you have relevant experience within electrical trade counter sales, please apply now for immediate consideration and to discuss the role in more detail.
Locations
Trade Counter Assistant in Charlton, London employer: Templewood Recruitment
Contact Detail:
Templewood Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant in Charlton, London
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This way, when you walk in for an interview, you can chat confidently about how you can contribute to their success.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role. Highlight your customer service skills and any specific achievements in previous roles that showcase your ability to drive sales and build relationships.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Trade Counter Assistant in Charlton, London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the lighting and electrical industry. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant background!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer service and the trade. We love seeing candidates who can connect their experiences to our values and the role itself.
Show Off Your Communication Skills: Since this role involves a lot of interaction with customers, make sure your written application reflects your strong communication skills. Keep it clear, concise, and friendly – just like how you’d interact with our customers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Templewood Recruitment
✨Know Your Products Inside Out
Make sure you brush up on your knowledge of lighting and electrical products before the interview. Being able to discuss specific items, their uses, and benefits will show that you're not just a salesperson but someone who genuinely understands the industry.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond for a customer or resolved a tricky issue. This will demonstrate your commitment to providing top-notch service, which is crucial for this role.
✨Build Rapport with the Interviewer
Remember, the interview is also about building relationships. Be personable and friendly, just like you would be with a customer. Use open body language, maintain eye contact, and don’t hesitate to share a bit about yourself to create a connection.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as dealing with a difficult customer or managing multiple tasks at once. Practise your responses to these scenarios so you can showcase your problem-solving skills and ability to think on your feet.
