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- Tasks: Lead a team to provide top-notch support in multiple housing units.
- Company: Join a dedicated organisation focused on enhancing the lives of Service Users.
- Benefits: Enjoy flexible working hours and opportunities for professional development.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Ideal candidates have NVQ Level 3 in Health and Social Care and care experience.
- Other info: A driving licence is required to support Service Users effectively.
The predicted salary is between 36000 - 60000 £ per year.
The Team Leader is responsible for delivering Service User centred support through the efficient operation of a number of Supported housing unit(s) and staff allocated to them in compliance with company processes and procedures.
Specific Duties:
- Supporting the Manager in day to day operations of supported housing unit(s)
- Maximisation of Service User interests by liaising with internal and external stakeholders
- Development, maintenance and implementation of a person centred support plan for each Service User
- Personal delivery of physical and mental support to Service Users
- Monitoring and maintenance of safeguarding the rights and dignity of each Service User
- Routine assessment and communication of Service User development to interested stakeholders
- Effective control of Service User financials and house budgets
- Fostering of a positive environment in which Service Users and staff actively engage
- Establishing and ensuring regular conduct of open and transparent two-way communication with Service Users and staff
- Maintaining the cleanliness, quality, security and safety of each home and individual service user accommodation
- Provision of management and supervision to subordinate staff
- Respond to emergencies and provide guidance and support to subordinate staff
- Actively engaging in performance and discipline management to maximise staff performance and assure compliance with company procedures
- Conducting of staff training needs analysis and the co-ordination and delivery of training to maximise staff competence
- Developing and implementing of staff-rotas ensuring that appropriate staff cover is available to Service Users
- Successfully achieving the individual objectives set by the company
- Accomplishing self-audits and pro-actively engage in external compliance audits
- Enhancing current operations through continuous improvement
Generic Duties:
- Ensuring the maintenance of confidentiality of all information unless otherwise permitted by management
- Full compliance with company’s vision, values, policies and procedures
- Compliance with legislation and GSCC Code of Conduct as reflected in company procedures
- Undergo training and professional development as directed by the company
- Work in a manner that promotes teamwork and a collegial environment
- Active and positive promotion of the company’s image and brand
- Other duties that may be assigned by management
Qualifications:
- Preference for RMN grade 3/4 and NVQ Level 3 or equivalent in Health and Social Care with a minimum of two years experience of care-working within a supported living environment
- Working towards QCF/NVQ Level 4 LMA
- Strong living skills that can be transferred to service users i.e. all daily living skills etc.
- Competence in the use of Microsoft Office and Internet applications
- Strong English spoken, listening and written communication skills
- Full driving licence and use of own car for general business use and to support Service Users
Team Leader/Multi-Site Manager employer: TEMPLEWOOD RECRUITMENT LTD
Contact Detail:
TEMPLEWOOD RECRUITMENT LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader/Multi-Site Manager
✨Tip Number 1
Familiarise yourself with the principles of person-centred care. Understanding how to effectively implement and maintain support plans for Service Users will demonstrate your commitment to their needs and interests, which is crucial for this role.
✨Tip Number 2
Network with professionals in the health and social care sector. Attend local events or join online forums to connect with others who work in supported living environments. This can provide you with insights and potentially valuable referrals.
✨Tip Number 3
Showcase your leadership skills by discussing any previous experience managing teams or projects. Highlighting your ability to foster a positive environment and engage staff will set you apart as a strong candidate for the Team Leader position.
✨Tip Number 4
Prepare to discuss your approach to safeguarding and compliance during the interview. Being able to articulate your understanding of these critical areas will reassure the hiring team of your capability to uphold the company's values and procedures.
We think you need these skills to ace Team Leader/Multi-Site Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supported housing and team leadership. Use specific examples that demonstrate your ability to manage staff and support service users effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for supporting service users and your commitment to maintaining high standards of care. Mention how your qualifications align with the job requirements and why you want to work for this company.
Showcase Relevant Skills: Emphasise your skills in communication, team management, and financial oversight. Provide examples of how you've successfully implemented person-centred support plans or improved team performance in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at TEMPLEWOOD RECRUITMENT LTD
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of the Team Leader role and its responsibilities. Familiarise yourself with the specific duties mentioned in the job description, such as supporting the manager, liaising with stakeholders, and maintaining service user dignity.
✨Showcase Your Experience
Prepare to discuss your previous experience in care-working and how it relates to the supported living environment. Highlight any relevant qualifications, like RMN grade or NVQ Level 3, and be ready to provide examples of how you've successfully managed teams or supported service users in the past.
✨Demonstrate Strong Communication Skills
As a Team Leader, effective communication is key. During the interview, practice clear and concise responses. Be prepared to discuss how you would establish open communication with both staff and service users, ensuring everyone feels heard and valued.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about potential challenges you might face in the role, such as emergencies or staff performance issues, and how you would handle them while maintaining compliance with company procedures.
