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- Tasks: Lead a team to provide top-notch support in multiple housing units.
- Company: Join a dedicated organisation focused on enhancing the lives of Service Users.
- Benefits: Enjoy flexible working hours and opportunities for professional development.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Ideal candidates have NVQ Level 3 in Health and Social Care and care experience.
- Other info: A driving licence is required to support Service Users effectively.
The predicted salary is between 36000 - 60000 £ per year.
Responsible To: Service Manager/Operations Director or other manager as designated by the company.
Short Description: The Team Leader is responsible for delivering Service User centred support through the efficient operation of a number of Supported housing unit(s) and staff allocated to them in compliance with company processes and procedures.
Specific Duties:
- Supporting the Manager in day to day operations of supported housing unit(s).
- Maximisation of Service User interests by liaising with internal and external stakeholders.
- Development, maintenance and implementation of a person centred support plan for each Service User.
- Personal delivery of physical and mental support to Service Users.
- Monitoring and maintenance of safeguarding the rights and dignity of each Service User.
- Routine assessment and communication of Service User development to interested stakeholders.
- Effective control of Service User financials and house budgets.
- Fostering of a positive environment in which Service Users and staff actively engage.
- Establishing and ensuring regular conduct of open and transparent two-way communication with Service Users and staff.
- Maintaining the cleanliness, quality, security and safety of each home and individual service user accommodation.
- Provision of management and supervision to subordinate staff.
- Respond to emergencies and provide guidance and support to subordinate staff.
- Actively engaging in performance and discipline management to maximise staff performance and assure compliance with company procedures.
- Conducting of staff training needs analysis and the co-ordination and delivery of training to maximise staff competence.
- Developing and implementing of staff-rotas ensuring that appropriate staff cover is available to Service Users.
- Successfully achieving the individual objectives set by the company.
- Accomplishing self-audits and pro-actively engage in external compliance audits.
- Enhancing current operations through continuous improvement.
Generic Duties: In addition to specific responsibilities, the TL also be responsible for ensuring:
- The maintenance of confidentiality of all information unless otherwise permitted by management.
- Full compliance with company’s vision, values, policies and procedures.
- Compliance with legislation and GSCC Code of Conduct as reflected in company procedures.
- Undergo training and professional development as directed by the company.
- Work in a manner that promotes team work and a collegial environment.
- Active and positive promotion of the company’s image and brand.
- Other duties that may be assigned by management.
Qualifications: The following qualification, skills and experience are required for this role:
- Preference for RMN grade 3/4 and NVQ Level 3 or equivalent in Health and Social Care with a minimum of two years experience of care-working within a supported living environment. And working towards QCF/NVQ Level 4 LMA.
- Strong living skills that can be transferred to service users i.e. all daily living skills etc.
- Competence in the use of Microsoft Office and Internet applications.
- Strong English spoken, listening and written communication skills.
- Full driving licence and use of own car for general business use and to support Service Users.
Contact Detail:
TEMPLEWOOD RECRUITMENT LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader/Multi-Site Manager
✨Tip Number 1
Familiarise yourself with the principles of person-centred care. Understanding how to effectively implement and maintain support plans for Service Users will demonstrate your commitment to their needs, which is crucial for a Team Leader role.
✨Tip Number 2
Network with professionals in the health and social care sector. Attend local events or join online forums to connect with others who may provide insights or even referrals for the position you're interested in.
✨Tip Number 3
Showcase your leadership skills by volunteering for roles that require team management or coordination. This experience can be invaluable and will help you stand out as a candidate who can effectively manage staff and operations.
✨Tip Number 4
Research StudySmarter's values and mission. Tailoring your approach to align with our company culture will not only help you during interviews but also show your genuine interest in being part of our team.
We think you need these skills to ace Team Leader/Multi-Site Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supported housing and team leadership. Use specific examples that demonstrate your ability to manage staff and support service users effectively.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the Team Leader role. Emphasise your experience in developing person-centred support plans and your ability to foster a positive environment for both service users and staff.
Showcase Relevant Qualifications: Clearly list your qualifications, such as RMN grade and NVQ Level 3 or equivalent in Health and Social Care. Mention any ongoing training towards QCF/NVQ Level 4 LMA to show your commitment to professional development.
Highlight Communication Skills: Since strong communication skills are essential for this role, provide examples of how you've successfully communicated with stakeholders, managed staff performance, and engaged with service users in previous positions.
How to prepare for a job interview at TEMPLEWOOD RECRUITMENT LTD
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of the Team Leader role and its responsibilities. Familiarise yourself with the specific duties mentioned in the job description, such as supporting the manager, liaising with stakeholders, and maintaining service user dignity.
✨Showcase Your Experience
Be prepared to discuss your previous experience in care-working and how it relates to the role. Highlight any relevant qualifications, such as RMN grade or NVQ Level 3, and provide examples of how you've successfully managed teams or supported service users in the past.
✨Demonstrate Strong Communication Skills
Since effective communication is key in this role, practice articulating your thoughts clearly. Be ready to discuss how you would establish open communication with both staff and service users, and provide examples of how you've done this in previous positions.
✨Prepare for Scenario-Based Questions
Expect to be asked about how you would handle specific situations, such as emergencies or conflicts among staff. Think through potential scenarios and prepare your responses, focusing on your problem-solving skills and ability to foster a positive environment.
