At a Glance
- Tasks: Support Service Users in a positive environment and manage daily operations of supported housing.
- Company: Join a dedicated team focused on enhancing mental health support for individuals in need.
- Benefits: Enjoy opportunities for training, professional development, and a supportive work culture.
- Why this job: Make a real difference in people's lives while developing your skills in a rewarding role.
- Qualifications: NVQ Level 2 in Health and Social Care and two years of relevant experience required.
- Other info: A full driving licence and personal vehicle are needed to assist Service Users.
The predicted salary is between 24000 - 36000 £ per year.
Responsible To: Service Manager/Team Leader or other Manager as designated by the company
Short Description: The Senior Support Assistant is responsible for delivering Service User centred support through the efficient operation of a number of Supported housing unit(s) and staff allocated to them in compliance with company processes and procedures.
Specific Duties: The SSA will be specifically responsible for:
- Supporting the Manager or Team Leader in day to day operations of supported housing unit(s)
- Maximisation of Service User interests by liaising with internal and external stakeholders
- Maintenance and implementation of a person centred support plan for each Service User
- Personal delivery of physical and mental support to Service Users
- Maintain safeguarding the rights and dignity of each Service User
- Routine communication of Service User development to interested stakeholders
- Effective control of Service User financials
- Fostering of a positive environment in which Service Users and staff actively engage
- Regular conduct of open and transparent two-way communication with Service Users and staff
- Maintaining the cleanliness, quality, security and safety of each home and individual service user accommodation
- Delivery of training to subordinate staff to maximise staff competence
- Attending and actively participating in review meetings
- Successfully achieving the individual objectives set by the company
- Enhancing current operations through continuous improvement
- Provision of staff cover where appropriate
Generic Duties: In addition to specific responsibilities, the SSA also be responsible for ensuring:
- the maintenance of confidentiality of all information unless otherwise permitted by management
- full compliance with company’s vision, values, policies and procedures
- compliance with legislation and GSCC Code of Conduct as reflected in company procedures
- undergo training and professional development as directed by the company
- work in a manner that promotes team work and a collegial environment
- active and positive promotion of the company’s image and brand
- other duties that may be assigned by management
Qualifications: The following qualification, skills and experience are required for this role:
- NVQ Level 2 or equivalent in Health and Social Care with a minimum of two years experience of care-working within a supported living environment. And working towards QCF/NVQ Level 3
- Strong living skills that can be transferred to service users i.e. all daily living skills etc.
- Competence in the use of Microsoft Office and Internet applications
- Strong English spoken, listening and written communication skills
- Full driving licence and use of own car to support Service Users
Home Manager- Mental Health employer: TEMPLEWOOD RECRUITMENT LTD
Contact Detail:
TEMPLEWOOD RECRUITMENT LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Manager- Mental Health
✨Tip Number 1
Familiarise yourself with the principles of person-centred care. Understanding how to tailor support to individual needs will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the mental health and supported living sectors. Attend local events or join online forums to connect with others who can provide insights or even referrals for the position.
✨Tip Number 3
Research StudySmarter’s values and mission. Being able to articulate how your personal values align with ours during an interview can set you apart from other candidates.
✨Tip Number 4
Prepare examples from your past experience that showcase your ability to manage a team and support service users effectively. Real-life scenarios can illustrate your skills and make a strong impression.
We think you need these skills to ace Home Manager- Mental Health
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in health and social care, particularly in supported living environments. Emphasise your NVQ qualifications and any specific skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting individuals with mental health needs. Mention specific examples of how you've successfully implemented person-centred support plans or improved service user engagement in previous roles.
Highlight Communication Skills: Since strong communication is crucial for this role, provide examples in your application that demonstrate your ability to communicate effectively with both service users and stakeholders. This could include experiences where you facilitated meetings or provided training.
Showcase Continuous Improvement: Discuss any initiatives you've taken in past roles to enhance operations or improve service delivery. This could involve training staff, implementing new processes, or fostering a positive environment for service users.
How to prepare for a job interview at TEMPLEWOOD RECRUITMENT LTD
✨Showcase Your Experience
Make sure to highlight your relevant experience in health and social care, especially any roles where you've worked in supported living environments. Be prepared to discuss specific examples of how you've supported service users and contributed to their well-being.
✨Demonstrate Person-Centred Care
Since the role focuses on person-centred support, be ready to explain what this means to you. Share instances where you've tailored your approach to meet individual needs and how you’ve engaged with service users to enhance their quality of life.
✨Communicate Effectively
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and concisely. You might also want to prepare for questions about how you handle communication with both service users and stakeholders.
✨Emphasise Teamwork
This role requires collaboration with other staff members. Be prepared to discuss your experience working in teams, how you foster a positive environment, and any strategies you use to promote teamwork and effective communication among colleagues.