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For Companies At a Glance
- Tasks: Engage with customers, sell self-storage services, and provide top-notch customer service.
- Company: Join a fun, friendly employer in a fast-growing, secure industry.
- Benefits: Enjoy a competitive salary, bonuses, 30 days holiday, and employee perks.
- Why this job: Gain diverse experience in sales, customer service, and operations while working in a supportive team.
- Qualifications: No specific qualifications required; all retail and customer service backgrounds welcome.
- Other info: Maternity cover for 9 months with potential for further opportunities.
The predicted salary is between 19900 - 25000 £ per year.
Are you passionate about building rapport with customers and delivering the highest levels of Customer Service? If so, read on to find out about this superb opportunity to work for a fun and friendly employer, in a fast growing and secure industry. Our client welcomes applicants from all different types of retail sales and customer service backgrounds.
This is a great opportunity to work as part of a small, friendly team, promoting high-end, self-storage services to customers; whilst providing excellent customer service and maintaining superb standards. The job holder will benefit from a broad range of exposure; covering sales, customer services, administration and operational management experience. The role offers a great base salary, with potential for further salary enhancements and a super benefits package.
Principle terms:- Working a day shift pattern, to include some weekend and bank holiday working (Working 40 hours per week)
- Starting salary: £24,960 p.a + bonuses - Great bonus scheme
- 30 days holiday, which includes Bank Holidays
- Contributory pension scheme
- Perkbox - employee 'free perks' scheme, which includes discounts on many high street retailers, cinema tickets, supermarkets, gyms and much more
- Staff discount on storage and retail products (30% discount on storage and 50% discount on retail packaging)
- Training and development programme
- Additional benefits after qualifying period, including: a day off and gift for your birthday, length of service award and a generous maternity and paternity package
- Sales/Customer Service: Sell space (dealing with inbound calls only - no cold calling involved) via phone, email and face to face; ensuring the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions.
- Achieve sales targets by maximising all sales opportunities. This will include responding and following up on customer enquiries, challenging objections, upselling retail products and closing sales wherever possible.
- Administration/Banking: Reviewing and prioritising the tasks for the day, dealing with new enquiries, completing contracts and debt chasing.
- Reconcile cash, credit card, Direct Debit and BACS payments. Complete petty cash float checks on a daily basis.
Please apply now for immediate consideration and job start.
Customer Sales Advisor employer: TEMPLEWOOD RECRUITMENT LTD
Contact Detail:
TEMPLEWOOD RECRUITMENT LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor
✨Tip Number 1
Familiarise yourself with the self-storage industry and the specific services offered by our client. Understanding the features and benefits of the products will help you engage customers effectively and demonstrate your knowledge during interviews.
✨Tip Number 2
Practice your communication skills, especially in handling customer inquiries and objections. Role-playing scenarios with friends or family can help you feel more confident in responding to various customer situations that may arise.
✨Tip Number 3
Showcase your ability to work in a team environment. Since this role involves being part of a small, friendly team, be prepared to discuss examples of how you've successfully collaborated with others in previous roles.
✨Tip Number 4
Highlight any experience you have with sales targets and achieving goals. Be ready to share specific examples of how you've maximised sales opportunities in past positions, as this will demonstrate your capability to succeed in this role.
We think you need these skills to ace Customer Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Use specific examples that demonstrate your ability to build rapport with customers and achieve sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the role. Mention how your background aligns with the job requirements and express your enthusiasm for working in a friendly team environment.
Highlight Relevant Skills: In your application, emphasise skills such as communication, problem-solving, and sales techniques. Provide examples of how you've successfully used these skills in previous roles to enhance customer satisfaction.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in customer-facing roles.
How to prepare for a job interview at TEMPLEWOOD RECRUITMENT LTD
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service. Share specific examples from your past experiences where you successfully built rapport with customers and resolved their issues.
✨Know the Product Inside Out
Familiarise yourself with the self-storage services offered by the company. Be prepared to discuss how these services can benefit customers, and think of ways to highlight features and benefits during the interview.
✨Demonstrate Sales Skills
Prepare to showcase your sales abilities by discussing previous sales experiences. Think about how you can effectively upsell products and handle objections, as these skills will be crucial in achieving sales targets.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving and customer interaction skills. Practice responding to situations where you need to manage customer expectations or resolve conflicts, as this will demonstrate your capability in a real-world context.
