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- Tasks: Join a friendly team promoting self-storage services while delivering top-notch customer service.
- Company: Work for a fun, fast-growing company that values its employees and offers career advancement.
- Benefits: Enjoy a starting salary of £26,208 plus bonuses, 30 days holiday, and employee perks.
- Why this job: This role offers diverse experience in sales, customer service, and operational management in a secure industry.
- Qualifications: No specific qualifications required; open to all backgrounds in retail, hospitality, or customer service.
- Other info: Participate in charity work and enjoy additional benefits after the qualifying period.
The predicted salary is between 21000 - 29000 £ per year.
Are you looking for an exciting and varied new career challenge? Are you passionate about delivering the highest levels of Customer Service? Would you like to work for a friendly and fun company that truly values its employees and offers great opportunities for career advancement?
This is a great opportunity to work as part of a small, friendly team, promoting self-storage services to customers; whilst providing excellent customer service and maintaining high standards. The job holder will benefit from a broad range of exposure; covering sales, customer services, administration and operational management experience.
Principle terms:- Working a day shift pattern, to include some weekend and bank holiday working (Working 40 hours per week)
- Starting salary: £26,208 per annum starting salaries + up to £4,000 realistic End of Year Bonus earning potential
- Very generous bonus scheme
- 30 days holiday, which includes Bank Holidays
- Contributory pension scheme
- Perkbox - employee 'free perks' scheme, which includes discounts on many high street retailers, cinema tickets, supermarkets, gyms and much more
- Staff discount on storage and retail products (30% discount on storage and 50% discount on retail packaging)
- Training and development programme
- Additional benefits after qualifying period, including: a day off and gift for your birthday, length of service award and a generous maternity and paternity package
- Staff Referral scheme Bonus
- Sales/Customer Service: Sell space (dealing with inbound calls only - no cold calling involved) via phone, email and face to face; ensuring the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions.
- Achieve sales targets by maximising all sales opportunities. This will include responding and following up on customer enquiries, challenging objections, upselling retail products and closing sales wherever possible.
- Administration/Banking: Reviewing and prioritising the tasks for the day, dealing with new enquiries, completing contracts and debt chasing. Reconcile cash, credit card, Direct Debit and BACS payments. Complete petty cash float checks on a daily basis.
- Cleaning and General Maintenance: Take pride in the site and maintaining excellent standards.
- Charity Participation: We’ve committed to Corporate Social Responsibility, meaning we all dedicate 1% of our working time to volunteering or raising funds for charity.
Please apply now for immediate consideration and job start and especially if you would like to find out more about the role or company. Not an opportunity to be missed!!!
Contact Detail:
TEMPLEWOOD RECRUITMENT LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor
✨Tip Number 1
Familiarise yourself with the self-storage industry and the specific services offered by our client. Understanding the features and benefits of these services will help you engage more effectively with customers during the interview.
✨Tip Number 2
Prepare to showcase your customer service skills by thinking of examples from your past experiences. Be ready to discuss how you've handled challenging situations or exceeded customer expectations, as this role heavily relies on excellent customer interaction.
✨Tip Number 3
Research common sales techniques and be prepared to discuss how you would apply them in a customer service context. This will demonstrate your proactive approach to achieving sales targets while maintaining high customer satisfaction.
✨Tip Number 4
Show enthusiasm for the company culture and values during your interactions. Our client values a friendly and fun work environment, so expressing your alignment with these values can set you apart from other candidates.
We think you need these skills to ace Customer Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, sales, or retail. Use specific examples that demonstrate your ability to deliver excellent customer service and achieve sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for the role. Mention why you want to work for this particular company and how your background aligns with their values.
Highlight Relevant Skills: In your application, emphasise skills such as communication, problem-solving, and teamwork. These are crucial for a Customer Sales Advisor role, so provide examples of how you've used these skills in past positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at TEMPLEWOOD RECRUITMENT LTD
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service. Share specific examples from your past experiences where you went above and beyond to help a customer, as this will resonate well with the interviewers.
✨Know the Company and Its Values
Research the company’s culture and values before the interview. Understanding their commitment to employee satisfaction and community involvement can help you align your answers with what they are looking for in a candidate.
✨Prepare for Sales Scenarios
Since the role involves sales, be ready to discuss how you would handle various sales scenarios. Think about how you would respond to customer objections or upsell products, and practice articulating your thought process clearly.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This shows your genuine interest in the role and the company. You might ask about the team dynamics or opportunities for career advancement within the company.
