Key Account Manager

Templeton and Partners is an established Global Digital Transformation business, with a 29-year success story doing exactly that. Our clients' requirements fuel the growth of our business and the success of our people. We have an amazing pool of Global clients and an even more exciting pipeline of clients we are currently onboarding. We are a diverse tech recruitment agency, on a mission to make tech and business more representative of the world and its communities. To achieve this, we are growing fast and need someone like you to join us in our mission.

Your story

You are an experienced Business Development Manager, Account Manager and Team Leader with either a traditional agency or MSP or end client background. You are passionate about great customer service that leads to significant account growth. Your customers understand who you are, the value your organization brings and the service you deliver to them. You have built deep relationships with multiple stakeholders in multiple locations and clients. Ideally, you will have experience of scaling multiple large accounts through your efforts of networking and building relationships and building an internal organogram and ultimately a large and varied buyer community in the accounts. You have a passion for our industry and enjoy creating solutions to deliver customers' objectives whilst aligning them perfectly with our models – to ensure profitable growth. A true exponent of the win: win. All your colleagues see you as a great collaborator – focused on ensuring consistent success, but are not afraid to challenge the norm to deliver the best outcome for all. You are goal-oriented, understand the need for solid planning and clear execution – but love to be part of a winning team and not a solo act. You are creative and feel limited by the opportunities a traditional recruitment company presents to achieve your goals.

Core Objectives

• To grow client revenue by developing executive and hiring community relationships and adding new locations where our current customers operate.
• To be a force behind the ongoing growth of Templeton and Partners Internationally, measured by client expansion and contractor number growth.
• Based from our London office, working together with our Leadership team and Regional Managers, you will analyze and agree the priorities for growing our existing clients and driving the growth of new customers.
• Working together with the management team to create and agree recruitment strategies to ensure each account has the regional delivery models to align with client opportunity – converting vacancies to placements consistently.
• You will create deep and broad client relationships – maintaining all activity in our central CRM.
• Understand the opportunity in each client to ensure accurate forecasting and planning to proactively address future hiring needs – both within the client and internally to support our delivery plans.
• Arrange and attend regular meetings continually focus on exceeding customer expectations.

What We Offer

• Competitive Salary – Excellent basic salary and bonus structure.
• Career Progression – Your own personal career plan with regular promotion targets, 1-2-1 and team coaching from our established leadership team and external coaches.
• Work with a Diverse Global Team – We’re 65% female, 70% international, 80% of us are from a diverse background and we span four generations.
• Fast-Paced Culture – With many offices throughout the world, we have a fun, friendly and inclusive working environment.

We are looking forward to welcoming you on-board!