Ex-Recruiter? Move Into Operations – No Sales Targets

Love recruitment, but done with BD targets, cold calls and the constant pressure of running a desk? You might not need to leave the industry altogether.

Templeton & Partners is looking for someone with a recruitment background who wants to move into a broader operations and contractor care role using the skills they have built in recruitment without being responsible for sales targets.

This is an office-led role based in London, with four days per week in the office & 1 from home, so it will suit someone who enjoys working closely with colleagues and being at the centre of the day-to-day business.

The role sits across contractor care, contracts, compliance, office operations, suppliers, external IT support and employee engagement, while partnering closely with Sales, Finance, People and our international teams.

What you’ll be doing:

Contractor Care & Contracts

• Act as a key point of contact for our contractors throughout their assignments, providing a responsive and professional experience.
• Regularly check in with contractors, understand how assignments are progressing and help resolve any issues.
• Support new contractor onboarding, including documentation, compliance checks and contracts.
• Manage contractor extensions, renewals and offboarding documentation.
• Maintain accurate contractor records and assignment information.
• Work closely with Finance and Account Managers on timesheets, invoices, purchase orders and payment queries.
• Identify useful commercial intelligence or warm leads through contractor conversations and pass these to the relevant commercial teams.

Operations & Office Support

• Help keep our offices professional, organised, safe and running smoothly.
• Liaise with serviced-office providers, landlords, tenants and operational suppliers.
• Take ownership of operational issues and make sure they are followed through to resolution.
• Support Health & Safety requirements, supplier reviews, office insurance and company events.
• Support day-to-day operational administration across the business.
• Act as the first point of contact internally for day-to-day IT support issues.
• Liaise directly with our external IT support provider, logging, escalating and following issues through to resolution.
• Coordinate IT access and equipment for starters and leavers.
• Maintain oversight of recurring IT and supplier issues.
• Support operational improvement projects and help make processes simpler and more effective.

People & Engagement

• Support smooth onboarding for new starters.
• Help maintain accurate people administration and records.
• Organise fun and inclusive staff engagement activities, including socials, celebrations, competitions, wellbeing initiatives and colleague recognition.
• Help create a joined-up experience across our international offices.

Who this could be perfect for:

This could be a great move if you currently work as a Recruitment Consultant, Delivery Consultant, Resourcer, Contract Recruiter, Recruitment Coordinator or Contractor Care Executive and you’ve realised that the parts of recruitment you enjoy most are the relationships, problem-solving, organisation and looking after people, rather than the sales targets.

Your recruitment experience won’t go to waste.

You’ll already understand contractors, placements, extensions, internal stakeholders, clients and the importance of following things through properly.

What you won’t be doing is running a traditional recruitment desk or carrying sales targets.

We’re looking for someone who is organised, proactive, confident dealing with people and comfortable taking ownership when something needs fixing.

As this role supports our people, contractors and day-to-day office operations directly, you’ll need to be comfortable working from our London office four days each week.

Why Templeton & Partners?

You’ll join an international recruitment and technology solutions business in a role with genuine variety, visibility and ownership.

You’ll have the opportunity to work across contractor experience, operations, suppliers, people initiatives and process improvement while building a career beyond traditional recruitment sales.

If you like the recruitment industry but are ready to leave the sales targets behind, we’d love to hear from you.